---
description: Get information about netTerrain DCIM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: netTerrain DCIM Price, Features, Reviews & Ratings - Capterra India
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# netTerrain DCIM

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> netTerrain DCIM is a visual IT solution for Data Center Infrastructure Management (DCIM), cable mgmt, and power mgmt.
> 
> Verdict: Rated **4.7/5** by 14 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses netTerrain DCIM?

Companies of all sizes, across all industries; customers include state and federal government agencies, healthcare, manufacturer, education, banking,  utilities and telecommunications.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 14 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Graphical Networks
- **Location**: Gaithersburg, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: $4,926.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Pricing is based on number of devices and users.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Australia, Canada, Germany, Mexico, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audit Management
- Capacity Management
- Configuration Management
- Dashboard Software
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Performance Monitoring
- Real-Time Monitoring
- Real-Time Notifications
- Server Monitoring Software

## Integrations (16 total)

- AWS CloudFormation
- Google Cloud
- Microsoft Azure
- Microsoft SQL Server
- Nagios Core
- Network Performance Monitor
- Nmap
- Observium
- PRTG
- SNMP .Net Component
- SSH Client
- ServiceNow
- VMware NSX
- WhatsUp Gold
- Zabbix

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Data Center Management Software](https://www.capterra.in/directory/10054/data-center-management/software)

## Related Categories

- [Data Center Management Software](https://www.capterra.in/directory/10054/data-center-management/software)
- [IT Management Software](https://www.capterra.in/directory/10001/it-management/software)

## Alternatives

1. [ManageEngine OpManager](https://www.capterra.in/software/168854/manageengine-opmanager) — 4.5/5 (257 reviews)
2. [ManageEngine Applications Manager](https://www.capterra.in/software/172323/manageengine-applications-manager) — 4.6/5 (255 reviews)
3. [Sunbird DCIM](https://www.capterra.in/software/106991/sunbird-dcim) — 4.7/5 (174 reviews)
4. [PRTG](https://www.capterra.in/software/21581/prtg-network-monitor) — 4.6/5 (254 reviews)
5. [PRTG Enterprise Monitor](https://www.capterra.in/software/1024030/prtg-enterprise-monitor) — 4.7/5 (79 reviews)

## Reviews

### "Knowledge is Power" — 5.0/5

> **Sean** | *9 May 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: I have been a data center professional since 2011 and inherited an in house Access database of all our connections.  Steep learning curve to know how to search and find what you are looking for.  Our company did an RFP for a DCIM and picked Graphical Networks, for ease of use, meeting our requirements and cost.&#10;Our needs follow with an explanation of what NetTerrain provides.&#10;NetTerrain provides a graphical representation of your IT gear, where it is located,  and how it is connected both data and power wise.&#10;NetTerrain’s search function allows you to search for any 3 character or longer string.  It searches everything, device, device name, any object property field.  The returned values gives you a link to go directly to that instance and causes a flashing notification on that device.&#10;NetTerrain works from a browser, not a specific application that you need to install on every users computer.  There is a wide range of user access levels and the ability to create custom access levels to restrict access for particular nodes.&#10;Right now I am using it to map out a new data center build and figuring out the fiber infrastructure needed.  When I have the fiber trunks documented, I will be able, with a few mouse clicks, to export all the trunks I am going to need, have the lengths and ID numbers to be able to order from the vendor and give to our installers to make their jobs easier.&#10;If there is a new device that is not in the catalog, I can design it myself or I can submit a support ticket and within 3 days typically I have the device to add to my catalog.  There are many built in reports to the system. With SQL knowledge, I can create my own reports, or again create a support ticket and within a few days Graphical Networks has sent me the report to be added to my server.&#10;As our group uses NetTerrain, we come up with things that would be nice to have the ability to do in NetTerrain.  Graphical Networks listens and looks to see if it can happen.  We have some specialty items in our cabinets that we want to interact with and Graphical Networks has created custom actions so we can do those functions directly in NetTerrain instead of having to log directly into the device.&#10;Having this at our fingertips and being able to  respond to other departments with the information on their devices in minutes, has made our jobs easier and amazed the other departments on what we can provide.
> 
> **Cons**: No 'UNDELETE' function, as of yet in the application.
> 
> Exceptional from the support team, to ease of use, to the reporting availability.  It checkmarks everything I need, to see what is happening at the physical layer in our data center.

-----

### "Tom - Signal Telecom" — 5.0/5

> **Tom** | *12 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The visual appeal. It looks great and produces good diagrams that can be shared with customers. &#10;I love the rack elevations produced, it makes building and managing racks very easy.&#10;The devices look great, the team at netTerrain can knock them up super easy too.
> 
> **Cons**: The licensing, to create easily navigatable diagrams especially where we have multiple customers etc. we are racking up a large quantity of nodes. Just to make it look presentable rather than scruffy. &#10;The IP side of things could do with some work, we have to use another product to track that.
> 
> Our experience is quite positive overall. We design and produce good documentation from the solution.

-----

### "netTerrain Review" — 4.0/5

> **Winston** | *14 August 2024* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Affordable&#10;Easy to use after learning shortcuts.&#10;Customizable racks, ports, and equipment facials.&#10;Network discovery tool.&#10;Ability to manage physical links.&#10;Great tool for locating devices and rack space management.
> 
> **Cons**: Can be buggy when importing discovered nodes and using background templates.&#10;Can be a learning curve. It may be easier if you have a background in database administration.&#10;Reporting not the easiest to work with. Goes back to having a db admin background will help with creating reports.&#10;Can be tedious creating multiple physical links to different nodes.&#10;SNMP monitoring and email alerting still needs improvement.
> 
> NetTerrain has been beneficial but with all DCIMs it can be daunting to constantly keep up with updating physical links and replacing old equipment with new equipment. One of the best things is the search function. Once you get your network devices imported in and added to the correct geographical locations, rack, room, etc, you are able to search every instance of whatever device you are searching. This beats manually checking each rack to verify if a device is there or traveling to remote sites, especially if the remote site is an hour round trip away. Managing physical links is a beast of a task and will constantly be an ongoing task. This is not a one all solutions, it will take time to implement. I recommend starting off with discovering your network. Next, assigning your devices to the correct geographic location, building, rooms, rack, however you want to organize your structure. Then worry about physical or logical connections last, as it will be an ongoing task depending on how large your network is, and how detailed you want to get with managing physical links.

-----

### "The only DCIM tool you need" — 5.0/5

> **EMILIO** | *8 May 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It's a very visual and interactive tool.&#10;Easy to use, one can get started very quickly.&#10;netTerrain can be integrated with virtually anything.&#10;Very important are the customization features, such as reports.
> 
> **Cons**: The search needs to be tuned when surpassing 50,000 devices.&#10;Apparently a new search is coming up in version 10.

-----

### "NetTerrain DCIM review" — 5.0/5

> **Justin** | *10 June 2025* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to map all cabling and devices throughout our campus. Also the ability to map individual circuits and show the CLR of each circuit has been awesome
> 
> **Cons**: There is a learning curve to learn the platform itself. Although not too difficult, if you are not familiar with this type of software.
> 
> I have had an overall good experience with netTerrain, the ability to  map circuits and show what devices and equipment is on site has been very helpful.

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