---
description: Get information about 8x8 Engage price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Engage Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [8x8 Engage](/software/1094004/8x8-Engage)

# 8x8 Engage

Canonical: https://www.capterra.in/software/1094004/8x8-Engage

> 8x8 Engage is a customer experience platform that enables customer-facing teams to deliver consistent experiences across touchpoints.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: 8x8
- **Location**: Campbell, US
- **Founded**: 1987

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Communication Management
- Customer Experience Management
- Customer History
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3414 reviews)
2. [Quizell](https://www.capterra.in/software/1014615/quizell) — 5.0/5 (20 reviews)
3. [Cronberry](https://www.capterra.in/software/194779/cronberry) — 4.3/5 (13 reviews)
4. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2212 reviews)
5. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6972 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1094004/8x8-Engage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039748/8x8-Engage/> |
| en-AE | <https://www.capterra.ae/software/1094004/8x8-Engage> |
| en-AU | <https://www.capterra.com.au/software/1094004/8x8-Engage> |
| en-CA | <https://www.capterra.ca/software/1094004/8x8-Engage> |
| en-GB | <https://www.capterra.co.uk/software/1094004/8x8-Engage> |
| en-IE | <https://www.capterra.ie/software/1094004/8x8-Engage> |
| en-IL | <https://www.capterra.co.il/software/1094004/8x8-Engage> |
| en-IN | <https://www.capterra.in/software/1094004/8x8-Engage> |
| en-NZ | <https://www.capterra.co.nz/software/1094004/8x8-Engage> |
| en-SG | <https://www.capterra.com.sg/software/1094004/8x8-Engage> |
| en-ZA | <https://www.capterra.co.za/software/1094004/8x8-Engage> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"8x8 Engage","description":"8x8 Engage is a customer experience platform that extends CX capabilities beyond the contact center. It unifies communication and collaboration tools, enabling teams to deliver consistent interactions across all channels. The platform offers advanced queue management for real-time orchestration and AI-driven insights to transcribe calls, summarize chats, and detect sentiment, helping teams optimize engagement. Leaders gain predictive insights into customer journeys, refining touchpoints based on data. Supporting calls, video meetings, and messaging, 8x8 Engage integrates with CX, business, and CRM applications to streamline workflows. Built-in security and compliance features protect data and meet regulatory standards, connecting teams and tools to enhance customer experience delivery.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57b299b3-7199-4aa0-a584-5310aeed160f.png","url":"https://www.capterra.in/software/1094004/8x8-Engage","@id":"https://www.capterra.in/software/1094004/8x8-Engage#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/software/1094004/8x8-Engage#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is 8x8 Engage?","@type":"Question","acceptedAnswer":{"text":"8x8 Engage is a customer experience platform that extends CX capabilities beyond the contact center. It unifies communication and collaboration tools, enabling teams to deliver consistent interactions across all channels. The platform offers advanced queue management for real-time orchestration and AI-driven insights to transcribe calls, summarize chats, and detect sentiment, helping teams optimize engagement. Leaders gain predictive insights into customer journeys, refining touchpoints based on data. Supporting calls, video meetings, and messaging, 8x8 Engage integrates with CX, business, and CRM applications to streamline workflows. Built-in security and compliance features protect data and meet regulatory standards, connecting teams and tools to enhance customer experience delivery.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1094004/8x8-Engage#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"8x8 Engage","position":3,"item":"/software/1094004/8x8-Engage","@type":"ListItem"}]}]}
</script>