---
description: Get information about Carmen price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Carmen Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Carmen](/software/1096550/Carmen)

# Carmen

Canonical: https://www.capterra.in/software/1096550/Carmen

> Carmen is a restaurant management software that automates catering growth, optimizes websites, and captures leads to increase orders.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Carmen?

Carmen AI caters to restaurant owners, catering managers, hospitality professionals, and food service operators.

## About the vendor

- **Company**: Carmen AI

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, Italy, Japan, Singapore, Spain, United States

## Features

- AI/Machine Learning
- CRM Software
- For Sales Teams/Organizations
- Lead Management Software
- Predictive Analytics Software
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling Software

## Integrations (2 total)

- 1-VoIP
- 10Web

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software)

## Alternatives

1. [Vambe](https://www.capterra.in/software/1084205/Vambe) — 4.9/5 (21 reviews)
2. [Nexuscale](https://www.capterra.in/software/1079786/Nexuscale) — 5.0/5 (19 reviews)
3. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (807 reviews)
4. [Writecream](https://www.capterra.in/software/1015392/writecream) — 4.8/5 (346 reviews)
5. [Demodesk Coaching & AI](https://www.capterra.in/software/1064100/demodesk-coaching-ai) — 4.9/5 (17 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1096550/Carmen)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041828/Carmen/> |
| en-AE | <https://www.capterra.ae/software/1096550/Carmen> |
| en-AU | <https://www.capterra.com.au/software/1096550/Carmen> |
| en-CA | <https://www.capterra.ca/software/1096550/Carmen> |
| en-GB | <https://www.capterra.co.uk/software/1096550/Carmen> |
| en-IE | <https://www.capterra.ie/software/1096550/Carmen> |
| en-IL | <https://www.capterra.co.il/software/1096550/Carmen> |
| en-IN | <https://www.capterra.in/software/1096550/Carmen> |
| en-NZ | <https://www.capterra.co.nz/software/1096550/Carmen> |
| en-SG | <https://www.capterra.com.sg/software/1096550/Carmen> |
| en-ZA | <https://www.capterra.co.za/software/1096550/Carmen> |

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