---
description: Get information about inFlow EngageAI price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: inFlow EngageAI Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [inFlow EngageAI](/software/1097606/inFlow-EngageAI)

# inFlow EngageAI

Canonical: https://www.capterra.in/software/1097606/inFlow-EngageAI

> AI-powered omnichannel platform automating customer support, sales, and WhatsApp engagement across 40+ channels and 130+ languages.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses inFlow EngageAI?

Enterprises in banking
Insurance
Healthcare
Retail
Sales follow-up
Omnichannel engagement at scale.

## About the vendor

- **Company**: iNextLabs

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Afghanistan, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, France, Georgia, Germany, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel and 34 more

## Features

- Chatbot software
- Live Chat Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24103 reviews)
2. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3051 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1782 reviews)
4. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1723 reviews)
5. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (808 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1097606/inFlow-EngageAI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042744/inFlow-EngageAI/> |
| en-AE | <https://www.capterra.ae/software/1097606/inFlow-EngageAI> |
| en-AU | <https://www.capterra.com.au/software/1097606/inFlow-EngageAI> |
| en-CA | <https://www.capterra.ca/software/1097606/inFlow-EngageAI> |
| en-GB | <https://www.capterra.co.uk/software/1097606/inFlow-EngageAI> |
| en-IE | <https://www.capterra.ie/software/1097606/inFlow-EngageAI> |
| en-IL | <https://www.capterra.co.il/software/1097606/inFlow-EngageAI> |
| en-IN | <https://www.capterra.in/software/1097606/inFlow-EngageAI> |
| en-NZ | <https://www.capterra.co.nz/software/1097606/inFlow-EngageAI> |
| en-SG | <https://www.capterra.com.sg/software/1097606/inFlow-EngageAI> |
| en-ZA | <https://www.capterra.co.za/software/1097606/inFlow-EngageAI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"inFlow EngageAI","description":"inFlow EngageAI is a Generative AI-powered customer engagement platform that delivers personalized, always-on experiences across WhatsApp, web chat, email, voice, and 40+ messaging channels. It automates Tier-1 customer support, handles FAQs, order tracking, and service requests reducing response times and operational costs. AI-driven lead capture, prospect qualification, and follow-up automation help sales teams convert faster with less manual effort. For human agents, EngageAI provides real-time recommendations, suggested responses, and conversation summaries to boost productivity and accuracy. Intelligent ticket routing analyzes incoming requests and directs them to the right team based on urgency and context. Supporting 130+ languages, EngageAI enables enterprises in banking, insurance, healthcare, and retail to scale customer engagement without scaling headcount delivering consistent, high-quality interactions at every touchpoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7f609540-ce74-4152-9970-71d0c410dd23.png","url":"https://www.capterra.in/software/1097606/inFlow-EngageAI","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1097606/inFlow-EngageAI#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud, Windows"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1097606/inFlow-EngageAI#faqs","mainEntity":[{"name":"What Is inFlow EngageAI?","@type":"Question","acceptedAnswer":{"text":"inFlow EngageAI is a Generative AI-powered customer engagement platform that delivers personalized, always-on experiences across WhatsApp, web chat, email, voice, and 40+ messaging channels. It automates Tier-1 customer support, handles FAQs, order tracking, and service requests reducing response times and operational costs. AI-driven lead capture, prospect qualification, and follow-up automation help sales teams convert faster with less manual effort. For human agents, EngageAI provides real-time recommendations, suggested responses, and conversation summaries to boost productivity and accuracy. Intelligent ticket routing analyzes incoming requests and directs them to the right team based on urgency and context. Supporting 130+ languages, EngageAI enables enterprises in banking, insurance, healthcare, and retail to scale customer engagement without scaling headcount delivering consistent, high-quality interactions at every touchpoint.","@type":"Answer"}},{"name":"Who Uses inFlow EngageAI?","@type":"Question","acceptedAnswer":{"text":"Enterprises in bankingInsuranceHealthcareRetailSales follow-upOmnichannel engagement at scale.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"inFlow EngageAI","position":3,"item":"/software/1097606/inFlow-EngageAI","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1097606/inFlow-EngageAI#breadcrumblist"}]}
</script>