---
description: Get information about FilesIT price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FilesIT Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [FilesIT](/software/1098194/FilesIT)

# FilesIT

Canonical: https://www.capterra.in/software/1098194/FilesIT

> FilesIT unifies Outlook, WhatsApp, SMS, document signing, and accounting integrations into one secure client communication timeline.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses FilesIT?

FilesIT caters to accounting firms, legal professionals, project managers, client service teams, and organizations managing client communications and workflows.

## About the vendor

- **Company**: FILESIT

## Commercial Context

- **Starting Price**: £12.50
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Content Management Software (CMS)
- Interaction Tracking
- Multi-Channel Communication
- Third-Party Integrations
- Workflow Management Software

## Integrations (7 total)

- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Accountant
- Sage Accounting
- Webx
- WhatsApp
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2212 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3427 reviews)
3. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (990 reviews)
4. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16359 reviews)
5. [Telegram](https://www.capterra.in/software/180347/telegram) — 4.7/5 (6419 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1098194/FilesIT)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043079/FilesIT/> |
| en-AE | <https://www.capterra.ae/software/1098194/FilesIT> |
| en-AU | <https://www.capterra.com.au/software/1098194/FilesIT> |
| en-CA | <https://www.capterra.ca/software/1098194/FilesIT> |
| en-GB | <https://www.capterra.co.uk/software/1098194/FilesIT> |
| en-IE | <https://www.capterra.ie/software/1098194/FilesIT> |
| en-IL | <https://www.capterra.co.il/software/1098194/FilesIT> |
| en-IN | <https://www.capterra.in/software/1098194/FilesIT> |
| en-NZ | <https://www.capterra.co.nz/software/1098194/FilesIT> |
| en-SG | <https://www.capterra.com.sg/software/1098194/FilesIT> |
| en-ZA | <https://www.capterra.co.za/software/1098194/FilesIT> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"FilesIT","description":"FilesIT is a client communication platform that combines email, messaging, document management, and accounting tools. It automatically files Outlook 365 emails into a secure client timeline, capturing all correspondence for a complete communication history accessible to authorized team members. WhatsApp and SMS messaging are integrated, logging conversations into client records for consistent oversight. The ClientHub feature supports document management and e-signatures, allowing users to send, track, and store signed documents with audit trails. AI assistance provides context-aware suggestions and drafts based on client history. FilesIT connects with accounting software like Xero, Sage, and QuickBooks, synchronizing client records across systems. Departmental views and access controls help teams maintain focused workflows while ensuring compliance-ready documentation. The platform integrates with Outlook 365 without disrupting existing email workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c63ccb01-c5b0-481f-97fe-375f64f27d93.png","url":"https://www.capterra.in/software/1098194/FilesIT","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1098194/FilesIT#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"offers":{"price":"12.5","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1098194/FilesIT#faqs","mainEntity":[{"name":"What Is FilesIT?","@type":"Question","acceptedAnswer":{"text":"FilesIT is a client communication platform that combines email, messaging, document management, and accounting tools. It automatically files Outlook 365 emails into a secure client timeline, capturing all correspondence for a complete communication history accessible to authorized team members. WhatsApp and SMS messaging are integrated, logging conversations into client records for consistent oversight. The ClientHub feature supports document management and e-signatures, allowing users to send, track, and store signed documents with audit trails. AI assistance provides context-aware suggestions and drafts based on client history. FilesIT connects with accounting software like Xero, Sage, and QuickBooks, synchronizing client records across systems. Departmental views and access controls help teams maintain focused workflows while ensuring compliance-ready documentation. The platform integrates with Outlook 365 without disrupting existing email workflows.","@type":"Answer"}},{"name":"Who Uses FilesIT?","@type":"Question","acceptedAnswer":{"text":"FilesIT caters to accounting firms, legal professionals, project managers, client service teams, and organizations managing client communications and workflows.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"FilesIT","position":3,"item":"/software/1098194/FilesIT","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1098194/FilesIT#breadcrumblist"}]}
</script>
