---
description: Get information about Open price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Open Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Open](/software/1098622/Open)

# Open

Canonical: https://www.capterra.in/software/1098622/Open

> AI-based customer support solution that helps businesses automate tickets across chat, email, voice, and social media channels.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Open?

Open is industry-agnostic. We work alongside you for implementation and scaling, so our service becomes bespoke to your needs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenChat

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Chatbot software
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition Software

## Integrations (29 total)

- Airtable
- Asana
- Coda
- Confluence
- Dropbox Business
- Freshdesk
- Front
- GitBook
- GitHub
- Google Docs
- Google Sheets
- HubSpot CRM
- HubSpot Service Hub
- Intercom
- Microsoft Excel

... and 14 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Qiscus](https://www.capterra.in/software/1026338/qiscus) — 4.4/5 (7 reviews)
2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24143 reviews)
3. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3056 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1786 reviews)
5. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1727 reviews)

## Reviews

### "Brilliant Service" — 4.0/5

> **Taimour** | *11 June 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and configure.
Our customers mainly Arabic speakers and the quality of Arabic AI agent is outstanding
> 
> **Cons**: When multiple integrations were done and when knowledge is from the third party the agent can become a bit slow
> 
> So far as we are finalizing the pilot everything went smoothly to a certain degree, and the team were super supportive and patient.

## Links

- [View on Capterra](https://www.capterra.in/software/1098622/Open)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043380/Open/> |
| en-AE | <https://www.capterra.ae/software/1098622/Open> |
| en-AU | <https://www.capterra.com.au/software/1098622/Open> |
| en-CA | <https://www.capterra.ca/software/1098622/Open> |
| en-GB | <https://www.capterra.co.uk/software/1098622/Open> |
| en-IE | <https://www.capterra.ie/software/1098622/Open> |
| en-IL | <https://www.capterra.co.il/software/1098622/Open> |
| en-IN | <https://www.capterra.in/software/1098622/Open> |
| en-NZ | <https://www.capterra.co.nz/software/1098622/Open> |
| en-SG | <https://www.capterra.com.sg/software/1098622/Open> |
| en-ZA | <https://www.capterra.co.za/software/1098622/Open> |

-----

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