---
description: Get information about Ben by Ninedix price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ben by Ninedix Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Chatbot software](/directory/32448/chatbot/software) > [Ben by Ninedix](/software/1100173/Ben-by-Ninedix)

# Ben by Ninedix

Canonical: https://www.capterra.in/software/1100173/Ben-by-Ninedix

> Ben is the virtual assistant for hotels that answers guests in real time, in 30+ languages, 24/7 — turning doubts into direct bookings
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Ben by Ninedix?

All types of hotels: boutique, rural, urban, resorts, and hotel groups. Decision makers include hotel owners, general managers, and revenue managers looking to increase direct bookings and reduce OTA

## About the vendor

- **Company**: Ninedix

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Responses
- Chatbot software
- Customer Support Software
- Language Detection
- Natural Language Processing
- Query Suggestions

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)

## Alternatives

1. [WhatsApp Business API](https://www.capterra.in/software/1071898/WhatsApp-Business-API) — 5.0/5 (2 reviews)
2. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3057 reviews)
3. [Writesonic](https://www.capterra.in/software/219972/writesonic) — 4.8/5 (2102 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [Appy Pie](https://www.capterra.in/software/140928/appy-pie) — 4.6/5 (1393 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1100173/Ben-by-Ninedix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044836/Ben-by-Ninedix/> |
| en-AE | <https://www.capterra.ae/software/1100173/Ben-by-Ninedix> |
| en-AU | <https://www.capterra.com.au/software/1100173/Ben-by-Ninedix> |
| en-CA | <https://www.capterra.ca/software/1100173/Ben-by-Ninedix> |
| en-GB | <https://www.capterra.co.uk/software/1100173/Ben-by-Ninedix> |
| en-IE | <https://www.capterra.ie/software/1100173/Ben-by-Ninedix> |
| en-IL | <https://www.capterra.co.il/software/1100173/Ben-by-Ninedix> |
| en-IN | <https://www.capterra.in/software/1100173/Ben-by-Ninedix> |
| en-NZ | <https://www.capterra.co.nz/software/1100173/Ben-by-Ninedix> |
| en-SG | <https://www.capterra.com.sg/software/1100173/Ben-by-Ninedix> |
| en-ZA | <https://www.capterra.co.za/software/1100173/Ben-by-Ninedix> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Ben by Ninedix","description":"Ben is the virtual assistant built specifically for hotels. It answers guest inquiries instantly, in any language, at any hour so hotels stop losing bookings to OTAs just because no one was available to respond.\nOperating 24/7, Ben detects the guest's language automatically and replies in under 2 seconds in over 30 languages. It integrates with any property management system and booking engine without infrastructure changes, and goes live in under 48 hours.\nBen works across all channels website chat and WhatsApp maintaining consistent communication quality everywhere. A real-time control panel lets staff monitor conversations and track performance.\nPre-configured with each hotel's specific information, services, and brand voice, Ben communicates naturally never like a scripted bot. It handles check-in questions, room policies, service requests, and upselling opportunities automatically, freeing staff to focus on what matters most.\nCompatible all types hotels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6b87f2f7-96fc-46a2-8887-3944741dbbdd.png","url":"https://www.capterra.in/software/1100173/Ben-by-Ninedix","@id":"https://www.capterra.in/software/1100173/Ben-by-Ninedix#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/software/1100173/Ben-by-Ninedix#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Ben by Ninedix?","@type":"Question","acceptedAnswer":{"text":"Ben is the virtual assistant built specifically for hotels. It answers guest inquiries instantly, in any language, at any hour so hotels stop losing bookings to OTAs just because no one was available to respond.Operating 24/7, Ben detects the guest's language automatically and replies in under 2 seconds in over 30 languages. It integrates with any property management system and booking engine without infrastructure changes, and goes live in under 48 hours.Ben works across all channels website chat and WhatsApp maintaining consistent communication quality everywhere. A real-time control panel lets staff monitor conversations and track performance.Pre-configured with each hotel's specific information, services, and brand voice, Ben communicates naturally never like a scripted bot. It handles check-in questions, room policies, service requests, and upselling opportunities automatically, freeing staff to focus on what matters most.Compatible all types hotels.","@type":"Answer"}},{"name":"Who Uses Ben by Ninedix?","@type":"Question","acceptedAnswer":{"text":"All types of hotels: boutique, rural, urban, resorts, and hotel groups. Decision makers include hotel owners, general managers, and revenue managers looking to increase direct bookings and reduce OTA","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1100173/Ben-by-Ninedix#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Ben by Ninedix","position":3,"item":"/software/1100173/Ben-by-Ninedix","@type":"ListItem"}]}]}
</script>