---
description: Get information about CivicBot price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CivicBot Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Chatbot software](/directory/32448/chatbot/software) > [CivicBot](/software/1101331/CivicBot)

# CivicBot

Canonical: https://www.capterra.in/software/1101331/CivicBot

> CivicBot is an AI-powered 311 chatbot for cities. Residents submit service requests and get instant answers 24/7
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CivicBot?

CivicBot serves municipal governments, public works departments, city IT teams, local government agencies, and urban planning organizations.

## About the vendor

- **Company**: CivicBot

## Commercial Context

- **Starting Price**: $200.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Italian, Kazakh, Portuguese, Russian, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Automated Responses
- Chatbot software
- Natural Language Processing

## Integrations (1 total)

- Trimble Cityworks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)

## Alternatives

1. [WhatsApp Business API](https://www.capterra.in/software/1071898/WhatsApp-Business-API) — 5.0/5 (3 reviews)
2. [Social Intents](https://www.capterra.in/software/211547/social-intents) — 4.7/5 (10 reviews)
3. [Brevo Marketing Platform](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3516 reviews)
4. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3058 reviews)
5. [Notion](https://www.capterra.in/software/186596/notion) — 4.7/5 (2809 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1101331/CivicBot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046002/CivicBot/> |
| en-AE | <https://www.capterra.ae/software/1101331/CivicBot> |
| en-AU | <https://www.capterra.com.au/software/1101331/CivicBot> |
| en-CA | <https://www.capterra.ca/software/1101331/CivicBot> |
| en-GB | <https://www.capterra.co.uk/software/1101331/CivicBot> |
| en-IE | <https://www.capterra.ie/software/1101331/CivicBot> |
| en-IL | <https://www.capterra.co.il/software/1101331/CivicBot> |
| en-IN | <https://www.capterra.in/software/1101331/CivicBot> |
| en-NZ | <https://www.capterra.co.nz/software/1101331/CivicBot> |
| en-SG | <https://www.capterra.com.sg/software/1101331/CivicBot> |
| en-ZA | <https://www.capterra.co.za/software/1101331/CivicBot> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"CivicBot","description":"CivicBot is municipal service request software enabling residents to report issues like potholes and broken streetlights via an AI-powered chatbot, operating continuously without phone calls to city departments. It integrates with Cityworks and Trimble Unity through REST APIs for automated service request creation, photo attachments, and geocoding. Organizations without asset management systems receive submissions via email with descriptions, locations, and photos. The software uses AI to categorize issues from images and ESRI World Geocoder for accurate mapping. CivicBot Answers indexes municipal websites to respond to inquiries about permits and city services, with citations linking to official pages. It embeds on city websites or shares via social media and QR codes. Features include emergency routing, staff triage queues, and notifications updating residents on request status. Bi-directional Cityworks integration ensures residents receive current information automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3967b2fe-b882-4722-a3b6-ffa6134a2b1d.png","url":"https://www.capterra.in/software/1101331/CivicBot","@id":"https://www.capterra.in/software/1101331/CivicBot#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"offers":{"price":"200","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1101331/CivicBot#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CivicBot?","@type":"Question","acceptedAnswer":{"text":"CivicBot is municipal service request software enabling residents to report issues like potholes and broken streetlights via an AI-powered chatbot, operating continuously without phone calls to city departments. It integrates with Cityworks and Trimble Unity through REST APIs for automated service request creation, photo attachments, and geocoding. Organizations without asset management systems receive submissions via email with descriptions, locations, and photos. The software uses AI to categorize issues from images and ESRI World Geocoder for accurate mapping. CivicBot Answers indexes municipal websites to respond to inquiries about permits and city services, with citations linking to official pages. It embeds on city websites or shares via social media and QR codes. Features include emergency routing, staff triage queues, and notifications updating residents on request status. Bi-directional Cityworks integration ensures residents receive current information automatically.","@type":"Answer"}},{"name":"Who Uses CivicBot?","@type":"Question","acceptedAnswer":{"text":"CivicBot serves municipal governments, public works departments, city IT teams, local government agencies, and urban planning organizations.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1101331/CivicBot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"CivicBot","position":3,"item":"/software/1101331/CivicBot","@type":"ListItem"}]}]}
</script>