---
description: Get information about Runia price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Runia Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Runia](/software/1101395/Runia)

# Runia

Canonical: https://www.capterra.in/software/1101395/Runia

> Runia is an AI platform that automates customer service, sales, and appointment scheduling on WhatsApp and Instagram.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Runia?

Runia serves e-commerce platforms, healthcare providers, educational institutions, real estate agencies, customer service teams, payment processors, and social media managers.

## About the vendor

- **Company**: Runia

## Commercial Context

- **Starting Price**: $300.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Puerto Rico, Uruguay

## Features

- Chatbot software
- Live Chat Software
- Multi-Channel Communication

## Integrations (9 total)

- Google Calendar
- Google Sheets
- Hotmart
- Kommo
- Mercado Pago
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- Whatsapp CRM

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24151 reviews)
2. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3057 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1727 reviews)
5. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (809 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1101395/Runia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046066/Runia/> |
| en-AE | <https://www.capterra.ae/software/1101395/Runia> |
| en-AU | <https://www.capterra.com.au/software/1101395/Runia> |
| en-CA | <https://www.capterra.ca/software/1101395/Runia> |
| en-GB | <https://www.capterra.co.uk/software/1101395/Runia> |
| en-IE | <https://www.capterra.ie/software/1101395/Runia> |
| en-IL | <https://www.capterra.co.il/software/1101395/Runia> |
| en-IN | <https://www.capterra.in/software/1101395/Runia> |
| en-NZ | <https://www.capterra.co.nz/software/1101395/Runia> |
| en-SG | <https://www.capterra.com.sg/software/1101395/Runia> |
| en-ZA | <https://www.capterra.co.za/software/1101395/Runia> |

-----

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