---
description: Get information about IVR price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IVR Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [IVR](/software/1102686/IVR)

# IVR

Canonical: https://www.capterra.in/software/1102686/IVR

> IVR is cloud-based interactive voice response software that automates customer interactions through voice technology.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses IVR?

INDIA

## About the vendor

- **Company**: EASY SERVE Communication

## Commercial Context

- **Starting Price**: ₹12,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Campaign Management Software
- Computer Telephony Integration
- IVR
- Multiple Scripts
- Pre-recorded Messages
- Survey/Poll Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.in/directory/30231/ivr/software)

## Alternatives

1. [SparkTG VCC](https://www.capterra.in/software/137672/ivr) — 4.7/5 (42 reviews)
2. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4086 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
5. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (997 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1102686/IVR)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047337/IVR/> |
| en-AE | <https://www.capterra.ae/software/1102686/IVR> |
| en-AU | <https://www.capterra.com.au/software/1102686/IVR> |
| en-CA | <https://www.capterra.ca/software/1102686/IVR> |
| en-GB | <https://www.capterra.co.uk/software/1102686/IVR> |
| en-IE | <https://www.capterra.ie/software/1102686/IVR> |
| en-IL | <https://www.capterra.co.il/software/1102686/IVR> |
| en-IN | <https://www.capterra.in/software/1102686/IVR> |
| en-NZ | <https://www.capterra.co.nz/software/1102686/IVR> |
| en-SG | <https://www.capterra.com.sg/software/1102686/IVR> |
| en-ZA | <https://www.capterra.co.za/software/1102686/IVR> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"IVR","description":"IVR is cloud-based interactive voice response software that automates customer interactions using voice technology. The system streamlines inbound call management with customizable voice menus, guiding callers through options without live agents. It processes inputs via keypad or voice recognition, routing calls or providing automated responses based on predefined workflows. The software integrates with telecom infrastructure and supports toll-free numbers for accessible customer communication. It enables feedback collection to gather insights from caller interactions. API and URL forwarding capabilities allow integration with backend systems, while missed call alerts ensure no inquiry goes unnoticed. The hosted platform reduces infrastructure costs and supports high call volumes. Features include real-time analytics, voice broadcasting, text-to-voice conversion, and priority-based call handling for efficient communication management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dee08202-b1a1-471f-b3a0-9f481b319d30.png","url":"https://www.capterra.in/software/1102686/IVR","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1102686/IVR#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"offers":{"price":"12000","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1102686/IVR#faqs","mainEntity":[{"name":"What Is IVR?","@type":"Question","acceptedAnswer":{"text":"IVR is cloud-based interactive voice response software that automates customer interactions using voice technology. The system streamlines inbound call management with customizable voice menus, guiding callers through options without live agents. It processes inputs via keypad or voice recognition, routing calls or providing automated responses based on predefined workflows. The software integrates with telecom infrastructure and supports toll-free numbers for accessible customer communication. It enables feedback collection to gather insights from caller interactions. API and URL forwarding capabilities allow integration with backend systems, while missed call alerts ensure no inquiry goes unnoticed. The hosted platform reduces infrastructure costs and supports high call volumes. Features include real-time analytics, voice broadcasting, text-to-voice conversion, and priority-based call handling for efficient communication management.","@type":"Answer"}},{"name":"Who Uses IVR?","@type":"Question","acceptedAnswer":{"text":"INDIA","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"IVR","position":3,"item":"/software/1102686/IVR","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1102686/IVR#breadcrumblist"}]}
</script>
