---
description: Get information about Upservice price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Upservice Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Upservice](/software/1103747/Upservice)

# Upservice

Canonical: https://www.capterra.in/software/1103747/Upservice

> Upservice is a help desk software that unifies customer requests, helps support teams respond faster, and tracks tickets effectively.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Upservice?

Upservice is designed for customer support, service desk, and internal operations teams that manage requests across multiple communication channels. It is best suited for service companies, IT support

## About the vendor

- **Company**: PRIME NETTO

## Commercial Context

- **Starting Price**: $17.90
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, France, Germany, Italy, Netherlands, Poland, Spain, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Workflow Management Software

## Integrations (7 total)

- Facebook Business Suite
- Gmail
- Instagram
- Telegram
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3467 reviews)
3. [Vision Helpdesk](https://www.capterra.in/software/102230/vision-helpdesk) — 4.6/5 (48 reviews)
4. [ThinkOwl](https://www.capterra.in/software/174516/thinkowl) (0 reviews)
5. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.6/5 (783 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1103747/Upservice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048369/Upservice/> |
| en-AE | <https://www.capterra.ae/software/1103747/Upservice> |
| en-AU | <https://www.capterra.com.au/software/1103747/Upservice> |
| en-CA | <https://www.capterra.ca/software/1103747/Upservice> |
| en-GB | <https://www.capterra.co.uk/software/1103747/Upservice> |
| en-IE | <https://www.capterra.ie/software/1103747/Upservice> |
| en-IL | <https://www.capterra.co.il/software/1103747/Upservice> |
| en-IN | <https://www.capterra.in/software/1103747/Upservice> |
| en-NZ | <https://www.capterra.co.nz/software/1103747/Upservice> |
| en-SG | <https://www.capterra.com.sg/software/1103747/Upservice> |
| en-ZA | <https://www.capterra.co.za/software/1103747/Upservice> |

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