---
description: Get information about Ticaga price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticaga Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Ticaga](/software/1104530/Ticaga)

# Ticaga

Canonical: https://www.capterra.in/software/1104530/Ticaga

> Ticaga is self-hosted help desk software that provides ticketing, live chat, a knowledge base, SLA tracking, and unlimited agents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Ticaga?

Hosting companies, web agencies, IT service providers, and SaaS businesses wanting full data ownership and a one-time license instead of per-agent fees, especially those using WHMCS or Blesta.

## About the vendor

- **Company**: Ticaga

## Commercial Context

- **Starting Price**: £15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, French
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Routing
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3467 reviews)
3. [Vision Helpdesk](https://www.capterra.in/software/102230/vision-helpdesk) — 4.6/5 (48 reviews)
4. [ThinkOwl](https://www.capterra.in/software/174516/thinkowl) (0 reviews)
5. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.6/5 (783 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1104530/Ticaga)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049162/Ticaga/> |
| en-AE | <https://www.capterra.ae/software/1104530/Ticaga> |
| en-AU | <https://www.capterra.com.au/software/1104530/Ticaga> |
| en-CA | <https://www.capterra.ca/software/1104530/Ticaga> |
| en-GB | <https://www.capterra.co.uk/software/1104530/Ticaga> |
| en-IE | <https://www.capterra.ie/software/1104530/Ticaga> |
| en-IL | <https://www.capterra.co.il/software/1104530/Ticaga> |
| en-IN | <https://www.capterra.in/software/1104530/Ticaga> |
| en-NZ | <https://www.capterra.co.nz/software/1104530/Ticaga> |
| en-SG | <https://www.capterra.com.sg/software/1104530/Ticaga> |
| en-ZA | <https://www.capterra.co.za/software/1104530/Ticaga> |

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