---
description: Get information about Convot price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Convot Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Convot](/software/1104946/Convot)

# Convot

Canonical: https://www.capterra.in/software/1104946/Convot

> Convot is help desk software that offers live chat, a shared inbox, and AI capabilities to resolve support tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Convot?

Small and midsize SaaS companies, e-commerce brands, and Shopify app developers running lean support teams. Buyers and users are founders, customer support agents, support/CX leads, and customer s

## About the vendor

- **Company**: Convot

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Japan, Netherlands, Spain, United Kingdom, United States

## Features

- Autonomous Task Execution
- CRM Integration
- Contextual Guidance
- Dashboard Software
- Natural Language Processing
- Proactive Chat

## Integrations (3 total)

- Crisp
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.in/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.in/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.in/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.in/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.in/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1104946/Convot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049535/Convot/> |
| en-AE | <https://www.capterra.ae/software/1104946/Convot> |
| en-AU | <https://www.capterra.com.au/software/1104946/Convot> |
| en-CA | <https://www.capterra.ca/software/1104946/Convot> |
| en-GB | <https://www.capterra.co.uk/software/1104946/Convot> |
| en-IE | <https://www.capterra.ie/software/1104946/Convot> |
| en-IL | <https://www.capterra.co.il/software/1104946/Convot> |
| en-IN | <https://www.capterra.in/software/1104946/Convot> |
| en-NZ | <https://www.capterra.co.nz/software/1104946/Convot> |
| en-SG | <https://www.capterra.com.sg/software/1104946/Convot> |
| en-ZA | <https://www.capterra.co.za/software/1104946/Convot> |

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