---
description: Get information about ChatterMate price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatterMate Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [ChatterMate](/software/1104983/ChatterMate)

# ChatterMate

Canonical: https://www.capterra.in/software/1104983/ChatterMate

> ChatterMate is support software that automates replies by learning from docs and escalates complex issues to agents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ChatterMate?

SMBs and startups that handle customer support online — e-commerce, SaaS, and service teams wanting to automate FAQs, answer 24/7, and optionally self-host for data privacy.

## About the vendor

- **Company**: ChatterMate

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Autonomous Task Execution
- CRM Integration
- Communications Management
- Contextual Guidance
- Dashboard Software
- Data Security
- Natural Language Processing
- Proactive Chat
- Ticket Management

## Integrations (3 total)

- Jira
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.in/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.in/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.in/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.in/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.in/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1104983/ChatterMate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049571/ChatterMate/> |
| en-AE | <https://www.capterra.ae/software/1104983/ChatterMate> |
| en-AU | <https://www.capterra.com.au/software/1104983/ChatterMate> |
| en-CA | <https://www.capterra.ca/software/1104983/ChatterMate> |
| en-GB | <https://www.capterra.co.uk/software/1104983/ChatterMate> |
| en-IE | <https://www.capterra.ie/software/1104983/ChatterMate> |
| en-IL | <https://www.capterra.co.il/software/1104983/ChatterMate> |
| en-IN | <https://www.capterra.in/software/1104983/ChatterMate> |
| en-NZ | <https://www.capterra.co.nz/software/1104983/ChatterMate> |
| en-SG | <https://www.capterra.com.sg/software/1104983/ChatterMate> |
| en-ZA | <https://www.capterra.co.za/software/1104983/ChatterMate> |

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