---
description: Get information about multiatendimento price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: multiatendimento Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [multiatendimento](/software/1105378/multiatendimento)

# multiatendimento

Canonical: https://www.capterra.in/software/1105378/multiatendimento

> Multiatendimento unifies WhatsApp, Instagram, Facebook with chatbots, sales pipelines, and team automation for customer service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses multiatendimento?

Multiatendimento.net is designed for small, medium, and large businesses that want to centralize customer communication across multiple channels, with a strong focus on WhatsApp. It is ideal for custo

## About the vendor

- **Company**: multiatendimento

## Commercial Context

- **Starting Price**: R$34.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Portuguese
- **Available Countries**: Brazil

## Features

- CRM Software
- Interaction Tracking
- Multi-Channel Communication
- Template Management
- Workflow Management Software

## Integrations (4 total)

- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WhatsApp Business Suite

## Support Options

- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3467 reviews)
2. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (999 reviews)
3. [Qiscus](https://www.capterra.in/software/1026338/qiscus) — 4.4/5 (7 reviews)
4. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16431 reviews)
5. [Telegram](https://www.capterra.in/software/180347/telegram) — 4.7/5 (6430 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1105378/multiatendimento)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049971/multiatendimento/> |
| en-AE | <https://www.capterra.ae/software/1105378/multiatendimento> |
| en-AU | <https://www.capterra.com.au/software/1105378/multiatendimento> |
| en-CA | <https://www.capterra.ca/software/1105378/multiatendimento> |
| en-GB | <https://www.capterra.co.uk/software/1105378/multiatendimento> |
| en-IE | <https://www.capterra.ie/software/1105378/multiatendimento> |
| en-IL | <https://www.capterra.co.il/software/1105378/multiatendimento> |
| en-IN | <https://www.capterra.in/software/1105378/multiatendimento> |
| en-NZ | <https://www.capterra.co.nz/software/1105378/multiatendimento> |
| en-SG | <https://www.capterra.com.sg/software/1105378/multiatendimento> |
| en-ZA | <https://www.capterra.co.za/software/1105378/multiatendimento> |

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