---
description: Get information about Zarina CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zarina CRM Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zarina CRM](/software/1105706/Zarina-CRM)

# Zarina CRM

Canonical: https://www.capterra.in/software/1105706/Zarina-CRM

> Self-hosted CRM for SMBs: one-time license, unlimited users, your data on your own server. Manage clients, sales, invoicing and support
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zarina CRM?

Small and mid-sized businesses in sales, real estate, medical, hospitality, construction, services and retail that need a customizable, on-premise CRM without recurring cloud fees.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zarina CRM

## Commercial Context

- **Starting Price**: €2,990.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Zarina CRM is offered as a one-time lifetime license — you pay once and own the software, with no monthly or annual subscription.

Lifetime License: €2,990 (+ VAT), one-time payment.
- Unlimited users included — no per-seat fees, ever.
- Self-hosted / on-premise: installed on your own server; your data stays with you.
- Valid for any industry edition (Sales, Real Estate, Medical, Hospitality, Construction, Services, Retail).
- No recurring cloud fees and no per-transaction commissions.

Optional services, available on request: implementation, data migration, custom development and priority support. Contact us for a tailored quote.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, English, Romanian
- **Available Countries**: Bahrain, Kuwait, Oman, Qatar, Romania, Saudi Arabia, United Arab Emirates

## Features

- Activity Dashboard
- Contact Management Software
- Data Import/Export
- Document Storage
- Email Management Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software
- Workflow Management Software

## Integrations (5 total)

- ChatGPT
- Gemini
- Gemini
- Gemini
- Gemini

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1002 reviews)
2. [Cronberry](https://www.capterra.in/software/194779/cronberry) — 4.3/5 (13 reviews)
3. [Apptivo](https://www.capterra.in/software/1011835/apptivo) — 4.4/5 (708 reviews)
4. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1322 reviews)
5. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6993 reviews)

## Reviews

### "Excellent CRM for Streamlining Sales and Lead Management" — 5.0/5

> **Andrei** | *31 July 2026* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Zarina CRM is how incredibly intuitive and easy to use it is right from the start. The lead management and sales tracking features have completely streamlined our daily workflow. It offers fantastic value for money compared to other tools on the market, and their customer support team is always responsive and genuinely helpful whenever we have a question.
> 
> **Cons**: There isn't much to dislike. Initially, setting up the custom email templates took a little bit of time to get perfectly right, but once configured, everything runs smoothly. Adding a few more out-of-the-box integrations in future updates would be a nice bonus, but it doesn't detract from the overall great experience.
> 
> Overall, my experience with Zarina CRM has been outstanding. It has significantly improved how we track our sales pipelines and manage our client interactions. The platform is highly stable, the interface is clean, and it simply does exactly what we need it to do without any unnecessary complexity. It has been a great addition to our workflow. Highly recommended\!

-----

### "A highly secure, GDPR-compliant CRM with zero recurring SaaS fees" — 5.0/5

> **Verified Reviewer** | *11 August 2026* | Law Enforcement Software | Recommendation rating: 10.0/10
> 
> **Pros**: We chose Zarina CRM primarily for its data sovereignty. Being a self-hosted (on-premise) platform means our sensitive client data never leaves our own private servers, which offers massive peace of mind regarding GDPR compliance. Beyond security, the pricing model is a breath of fresh air. We pay a one-time license fee and have completely eliminated the expensive monthly per-user SaaS subscriptions. Our sales reps also love the visual Kanban board and the automated quotation features—it has drastically reduced our admin time.
> 
> **Cons**: Because you host it yourself and it is tailored to your company, the initial deployment process is more complex than just signing up for a basic cloud app. You need to allocate about 1-2 weeks for server configuration, custom workflow mapping, and onboarding with their technical team. It’s a true enterprise implementation, so don't expect an instant 5-minute setup.
> 
> If you want to scale your business without being financially penalized by SaaS user pricing, and you demand absolute control over your database, Zarina CRM is the perfect on-premise solution. The ROI achieved in the first year is undeniable, and their technical support is highly responsive.

-----

### "The ultimate self-hosted CRM for service operations: Zero monthly fees and total inventory control." — 5.0/5

> **Colotin** | *12 August 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Seamless Inventory \& Warehouse Management: Managing our seasonal tire hotel service became completely structured. We can track exact storage locations digitally per client, eliminating any stock confusion.

Automated Client Reminders: The automated Email/SMS notification system takes a huge load off our shoulders by scheduling premium tire change appointments right on time for every season.

Absolute Data Ownership: Being hosted on our own server infrastructure gives us 100% data sovereignty and eliminates the recurring subscription tax typical of standard SaaS tools.
> 
> **Cons**: Because it is a self-hosted, highly customized enterprise architecture rather than a generic plug-and-play cloud app, the initial setup required technical coordination. However, the executive support team handled the deployment seamlessly. Overall, there are virtually no functional drawbacks for our daily operations.
> 
> Switching to Zarina CRM was a massive operational upgrade that completely streamlined our seasonal tire hotel management and customer service workflows at Moldo Garage. The platform allowed us to transition from messy spreadsheets to a centralized system where we can digitally track exact inventory locations in our warehouse with absolute precision. Furthermore, the automated Email and SMS reminder features take a huge load off our team by scheduling clients for seasonal tire changes right on time, which optimizes our overall operational capacity. Because the software is hosted securely on our own infrastructure with a one-time perpetual license rather than a monthly subscription, we gained total data sovereignty and an incredible return on investment without any recurring software costs.

-----

### "The best self-hosted CRM alternative to expensive SaaS subscriptions" — 5.0/5

> **Marian** | *12 August 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The financial model and data security are unbeatable. Unlike generic cloud CRMs that charge you per user every single month, Zarina CRM operates on a one-time payment for a lifetime license. Because it is self-hosted, we have 100% data sovereignty over our client database. The Visual Kanban pipeline, automated quoting, and native integrations (like SmartBill and Outlook) have completely streamlined our daily operations. Plus, we can add unlimited users without worrying about extra fees
> 
> **Cons**: Because it is an on-premise, self-hosted solution, you cannot just create an account with an email and start clicking. You need to have your own server or hosting environment ready for deployment. However, their executive support team handles the installation flawlessly, so it’s only a minor technical step at the very beginning
> 
> Our overall experience has been phenomenal. Zarina CRM acts as the central brain of our business, tracking everything from leads to final invoices. We managed to completely eliminate thousands of euros in annual cloud software costs while actually upgrading our digital infrastructure. Highly recommended for any growing SME that wants true ownership of their software and data

## Links

- [View on Capterra](https://www.capterra.in/software/1105706/Zarina-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050300/Zarina-CRM/> |
| en-AE | <https://www.capterra.ae/software/1105706/Zarina-CRM> |
| en-AU | <https://www.capterra.com.au/software/1105706/Zarina-CRM> |
| en-CA | <https://www.capterra.ca/software/1105706/Zarina-CRM> |
| en-GB | <https://www.capterra.co.uk/software/1105706/Zarina-CRM> |
| en-IE | <https://www.capterra.ie/software/1105706/Zarina-CRM> |
| en-IL | <https://www.capterra.co.il/software/1105706/Zarina-CRM> |
| en-IN | <https://www.capterra.in/software/1105706/Zarina-CRM> |
| en-NZ | <https://www.capterra.co.nz/software/1105706/Zarina-CRM> |
| en-SG | <https://www.capterra.com.sg/software/1105706/Zarina-CRM> |
| en-ZA | <https://www.capterra.co.za/software/1105706/Zarina-CRM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Zarina CRM","description":"Zarina CRM is a complete, self-hosted CRM for small and mid-sized businesses that want predictable costs and full ownership of their data. It is licensed once — no monthly subscription and no per-user fees — and runs on your own server.\n\nCore features: lead management, Kanban sales pipeline, quotes and web offers with open-tracking, PDF and fiscal invoicing with Romanian e-Factura (ANAF), an integrated IMAP/SMTP email inbox, help desk with SLA, tasks, HR and timesheets, stock control, and 30+ KPI reports.\n\nNative integrations: SmartBill, FGO, Oblio, WooCommerce, Shopify, PrestaShop, Stripe, PayPal, Google and Microsoft calendars, WhatsApp and SMS. Built-in AI analyzes customers, leads and offers.\n\nInterface available in English, Romanian and Arabic (RTL). Security includes Bcrypt password hashing, role-based access and on-premise storage, supporting GDPR. Fully customizable with no-code custom fields — developed and supported in Romania.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5c36536f-dbc2-4348-b8ad-13ce629a6e96.jpeg","url":"https://www.capterra.in/software/1105706/Zarina-CRM","@id":"https://www.capterra.in/software/1105706/Zarina-CRM#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":4},"offers":{"price":"2990","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.in/software/1105706/Zarina-CRM#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Zarina CRM?","@type":"Question","acceptedAnswer":{"text":"Zarina CRM is a complete, self-hosted CRM for small and mid-sized businesses that want predictable costs and full ownership of their data. It is licensed once — no monthly subscription and no per-user fees — and runs on your own server.Core features: lead management, Kanban sales pipeline, quotes and web offers with open-tracking, PDF and fiscal invoicing with Romanian e-Factura (ANAF), an integrated IMAP/SMTP email inbox, help desk with SLA, tasks, HR and timesheets, stock control, and 30+ KPI reports.Native integrations: SmartBill, FGO, Oblio, WooCommerce, Shopify, PrestaShop, Stripe, PayPal, Google and Microsoft calendars, WhatsApp and SMS. Built-in AI analyzes customers, leads and offers.Interface available in English, Romanian and Arabic (RTL). Security includes Bcrypt password hashing, role-based access and on-premise storage, supporting GDPR. Fully customizable with no-code custom fields — developed and supported in Romania.","@type":"Answer"}},{"name":"Who Uses Zarina CRM?","@type":"Question","acceptedAnswer":{"text":"Small and mid-sized businesses in sales, real estate, medical, hospitality, construction, services and retail that need a customizable, on-premise CRM without recurring cloud fees.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1105706/Zarina-CRM#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Zarina CRM","position":3,"item":"/software/1105706/Zarina-CRM","@type":"ListItem"}]}]}
</script>