---
description: Get information about SAMPAT Service Desk price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAMPAT Service Desk Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [SAMPAT Service Desk](/software/1106918/SAMPAT-Service-Desk)

# SAMPAT Service Desk

Canonical: https://www.capterra.in/software/1106918/SAMPAT-Service-Desk

> Service desk software unifies ticket management, workflow automation, and SLA tracking across IT, HR, Finance, and Facilities teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: SAMPAT

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, India, United Kingdom, United States

## Features

- Analytics
- Customer Support Software
- Incident Management Software
- Knowledge Base Management
- Self Service Portal

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Service Desk Software](https://www.capterra.in/directory/31027/service-desk/software)

## Alternatives

1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.6/5 (783 reviews)
2. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
3. [Vision Helpdesk](https://www.capterra.in/software/102230/vision-helpdesk) — 4.6/5 (48 reviews)
4. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (999 reviews)
5. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4089 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1106918/SAMPAT-Service-Desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10051536/SAMPAT-Service-Desk/> |
| en-AE | <https://www.capterra.ae/software/1106918/SAMPAT-Service-Desk> |
| en-AU | <https://www.capterra.com.au/software/1106918/SAMPAT-Service-Desk> |
| en-CA | <https://www.capterra.ca/software/1106918/SAMPAT-Service-Desk> |
| en-GB | <https://www.capterra.co.uk/software/1106918/SAMPAT-Service-Desk> |
| en-IE | <https://www.capterra.ie/software/1106918/SAMPAT-Service-Desk> |
| en-IL | <https://www.capterra.co.il/software/1106918/SAMPAT-Service-Desk> |
| en-IN | <https://www.capterra.in/software/1106918/SAMPAT-Service-Desk> |
| en-NZ | <https://www.capterra.co.nz/software/1106918/SAMPAT-Service-Desk> |
| en-SG | <https://www.capterra.com.sg/software/1106918/SAMPAT-Service-Desk> |
| en-ZA | <https://www.capterra.co.za/software/1106918/SAMPAT-Service-Desk> |

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