---
description: Get information about 360 cti price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 360 cti Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [360 cti](/software/1107304/360-cti)

# 360 cti

Canonical: https://www.capterra.in/software/1107304/360-cti

> 360 cti is call center software that enables AI calling, smart routing, and real-time transcription within Salesforce.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses 360 cti?

360 CTI is designed for businesses that use Salesforce to manage sales and customer service operations. It serves organizations across industries such as healthcare, financial services, insurance.

## About the vendor

- **Company**: 360 cti

## Commercial Context

- **Starting Price**: $400.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Netherlands, Singapore, United Kingdom, United States

## Features

- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Transfer
- IVR
- VoIP Software
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.in/directory/30084/telephony/software)

## Alternatives

1. [SparkTG VCC](https://www.capterra.in/software/137672/ivr) — 4.7/5 (42 reviews)
2. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4086 reviews)
3. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
4. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
5. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (997 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1107304/360-cti)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10051935/360-cti/> |
| en-AE | <https://www.capterra.ae/software/1107304/360-cti> |
| en-AU | <https://www.capterra.com.au/software/1107304/360-cti> |
| en-CA | <https://www.capterra.ca/software/1107304/360-cti> |
| en-GB | <https://www.capterra.co.uk/software/1107304/360-cti> |
| en-IE | <https://www.capterra.ie/software/1107304/360-cti> |
| en-IL | <https://www.capterra.co.il/software/1107304/360-cti> |
| en-IN | <https://www.capterra.in/software/1107304/360-cti> |
| en-NZ | <https://www.capterra.co.nz/software/1107304/360-cti> |
| en-SG | <https://www.capterra.com.sg/software/1107304/360-cti> |
| en-ZA | <https://www.capterra.co.za/software/1107304/360-cti> |

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