---
description: Get information about WeReply price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WeReply Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [WeReply](/software/1108058/WeReply)

# WeReply

Canonical: https://www.capterra.in/software/1108058/WeReply

> AI tool that unifies WhatsApp, Instagram, email, and Shopify into one inbox to automate responses for e-commerce teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses WeReply?

Shopify e-commerce brands and support teams that want to unify customer conversations and automate repetitive support.

## About the vendor

- **Company**: WeReply

## Commercial Context

- **Starting Price**: $29.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English
- **Available Countries**: Canada, France, Germany, Netherlands, United Kingdom, United States

## Features

- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Multi-Channel Communication
- Prioritization
- Workflow Management Software

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (233 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3463 reviews)
3. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (764 reviews)
4. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11629 reviews)
5. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4086 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1108058/WeReply)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10052769/WeReply/> |
| en-AE | <https://www.capterra.ae/software/1108058/WeReply> |
| en-AU | <https://www.capterra.com.au/software/1108058/WeReply> |
| en-CA | <https://www.capterra.ca/software/1108058/WeReply> |
| en-GB | <https://www.capterra.co.uk/software/1108058/WeReply> |
| en-IE | <https://www.capterra.ie/software/1108058/WeReply> |
| en-IL | <https://www.capterra.co.il/software/1108058/WeReply> |
| en-IN | <https://www.capterra.in/software/1108058/WeReply> |
| en-NZ | <https://www.capterra.co.nz/software/1108058/WeReply> |
| en-SG | <https://www.capterra.com.sg/software/1108058/WeReply> |
| en-ZA | <https://www.capterra.co.za/software/1108058/WeReply> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"WeReply","description":"WeReply is an AI customer support platform for Shopify e-commerce, consolidating channels like WhatsApp, Instagram, Facebook Messenger, email, and live chat into one inbox. It automates responses to FAQs, retrieves Shopify order and customer data, and escalates complex issues to human agents. The inbox tags, prioritizes, and routes support tickets automatically.\n\nAn AI assistant crafts on-brand responses for agent approval. Operating 24/7, it handles FAQs, lead qualification, and ticket resolution during off-hours. Native Shopify integration allows direct access to order status and customer data. WeReply moderates Instagram and Facebook ad comments, filtering spam and negative feedback. Setup takes 15-30 minutes, with month-to-month subscription plans available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa99735a-4cf1-4781-913d-512652d5a596.webp","url":"https://www.capterra.in/software/1108058/WeReply","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1108058/WeReply#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1108058/WeReply#faqs","mainEntity":[{"name":"What Is WeReply?","@type":"Question","acceptedAnswer":{"text":"WeReply is an AI customer support platform for Shopify e-commerce, consolidating channels like WhatsApp, Instagram, Facebook Messenger, email, and live chat into one inbox. It automates responses to FAQs, retrieves Shopify order and customer data, and escalates complex issues to human agents. The inbox tags, prioritizes, and routes support tickets automatically.An AI assistant crafts on-brand responses for agent approval. Operating 24/7, it handles FAQs, lead qualification, and ticket resolution during off-hours. Native Shopify integration allows direct access to order status and customer data. WeReply moderates Instagram and Facebook ad comments, filtering spam and negative feedback. Setup takes 15-30 minutes, with month-to-month subscription plans available.","@type":"Answer"}},{"name":"Who Uses WeReply?","@type":"Question","acceptedAnswer":{"text":"Shopify e-commerce brands and support teams that want to unify customer conversations and automate repetitive support.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"WeReply","position":3,"item":"/software/1108058/WeReply","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1108058/WeReply#breadcrumblist"}]}
</script>