---
description: Get information about XCelerate AI price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XCelerate AI Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [XCelerate AI](/software/1108070/XCelerate-AI)

# XCelerate AI

Canonical: https://www.capterra.in/software/1108070/XCelerate-AI

> XCelerate AI is conversational AI software that automates customer service on WhatsApp, Instagram, and Facebook for African businesses
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses XCelerate AI?

African small and medium businesses that sell and support customers over WhatsApp, Instagram and Messenger — hotels and lodges, restaurants, clinics, schools, retail and fashion shops, and real-estate

## About the vendor

- **Company**: XCelerate AK

## Commercial Context

- **Starting Price**: $12.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Botswana, Ghana, Kenya, Mauritius, Morocco, South Africa, Tunisia, United Kingdom

## Features

- Chatbot software

## Integrations (8 total)

- Calendly
- Facebook Apps and Tabs
- Google Calendar
- Instagram
- Paystack
- WhatsApp
- WhatsApp Business API
- WooCommerce

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24151 reviews)
2. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3057 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1727 reviews)
5. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (809 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1108070/XCelerate-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10052696/XCelerate-AI/> |
| en-AE | <https://www.capterra.ae/software/1108070/XCelerate-AI> |
| en-AU | <https://www.capterra.com.au/software/1108070/XCelerate-AI> |
| en-CA | <https://www.capterra.ca/software/1108070/XCelerate-AI> |
| en-GB | <https://www.capterra.co.uk/software/1108070/XCelerate-AI> |
| en-IE | <https://www.capterra.ie/software/1108070/XCelerate-AI> |
| en-IL | <https://www.capterra.co.il/software/1108070/XCelerate-AI> |
| en-IN | <https://www.capterra.in/software/1108070/XCelerate-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1108070/XCelerate-AI> |
| en-SG | <https://www.capterra.com.sg/software/1108070/XCelerate-AI> |
| en-ZA | <https://www.capterra.co.za/software/1108070/XCelerate-AI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"XCelerate AI","description":"XCelerate AI is conversational AI software that automates customer interactions across platforms like WhatsApp, Instagram, Messenger, Facebook, and LinkedIn. It provides context-aware, 24/7 responses to routine inquiries without human intervention. A single AI instance manages all channels via an omnichannel architecture, with simple setup steps like QR code scanning for WhatsApp. The platform supports knowledge management, enabling businesses to upload product catalogs, pricing, and FAQs to guide AI replies. For complex queries, it escalates to team members via WhatsApp, SMS, Discord, or email. Features include Google Calendar and Calendly appointment booking, in-chat payments via MTN MoMo and Paystack, and automatic sales logging. It also offers two-factor authentication and lead capture for data security and follow-up workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d9434675-bcae-470d-ab90-1f1f23032880.png","url":"https://www.capterra.in/software/1108070/XCelerate-AI","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1108070/XCelerate-AI#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1108070/XCelerate-AI#faqs","mainEntity":[{"name":"What Is XCelerate AI?","@type":"Question","acceptedAnswer":{"text":"XCelerate AI is conversational AI software that automates customer interactions across platforms like WhatsApp, Instagram, Messenger, Facebook, and LinkedIn. It provides context-aware, 24/7 responses to routine inquiries without human intervention. A single AI instance manages all channels via an omnichannel architecture, with simple setup steps like QR code scanning for WhatsApp. The platform supports knowledge management, enabling businesses to upload product catalogs, pricing, and FAQs to guide AI replies. For complex queries, it escalates to team members via WhatsApp, SMS, Discord, or email. Features include Google Calendar and Calendly appointment booking, in-chat payments via MTN MoMo and Paystack, and automatic sales logging. It also offers two-factor authentication and lead capture for data security and follow-up workflows.","@type":"Answer"}},{"name":"Who Uses XCelerate AI?","@type":"Question","acceptedAnswer":{"text":"African small and medium businesses that sell and support customers over WhatsApp, Instagram and Messenger — hotels and lodges, restaurants, clinics, schools, retail and fashion shops, and real-estate","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"XCelerate AI","position":3,"item":"/software/1108070/XCelerate-AI","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1108070/XCelerate-AI#breadcrumblist"}]}
</script>
