---
description: Get information about CallsAround price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallsAround Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [CallsAround](/software/1109211/CallsAround)

# CallsAround

Canonical: https://www.capterra.in/software/1109211/CallsAround

> 24/7 AI answering service for HVAC, plumbing \& restoration — answers every call and rings your on-call chain until a human picks up.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CallsAround?

Home-service and field-service SMBs — restoration, HVAC, plumbing, electrical, and cleaning companies that cannot afford to miss emergency calls, from owner-operators to multi-crew shops.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TetraCore

## Commercial Context

- **Starting Price**: $149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Flat monthly plans, month-to-month, no contracts, no setup fees, no per-call fees. Every plan includes your own local number, recordings and transcripts, and a 7-day free trial (100 AI minutes; card required, nothing charged until day 7). Starter $79/mo: 300 AI minutes + 50 SMS, then $0.29/min. Receptionist $149/mo: 500 AI minutes + 100 SMS, emergency dispatch chain up to 3 contacts, then $0.25/min. Dispatch $229/mo: 800 AI minutes + 250 SMS, chains up to 10 contacts with availability windows, broadcast ring, territory routing, then $0.22/min. Dispatch+ $299/mo: 1,200 AI minutes + 500 SMS, en-route notification calls, incident switchboard, priority support, then $0.20/min. Annual billing = 2 months free. Service never pauses past the allowance; usage alerts at 80% and 100%.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Autonomous Task Execution
- Communications Management
- Dashboard Software
- Inquiry Routing
- Natural Language Processing
- Speech Recognition Software

## Integrations (1 total)

- Google Calendar

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)
- [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1009 reviews)
2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24244 reviews)
3. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14700 reviews)
4. [GoTo Meeting](https://www.capterra.in/software/163332/gotomeeting) — 4.4/5 (11534 reviews)
5. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11181 reviews)

## Reviews

### "An overall great multi-purpose tool" — 5.0/5

> **Steven** | *30 September 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We run a marketing agency for home-service businesses (restoration, carpet cleaning, environmental) and we use CallsAround as the phone and AI-receptionist layer behind our own client dashboard. The two things that sold us: the API and the people. Everything a call produces is available to us programmatically - calls, recordings, transcripts, and the messages the AI agent takes, with the caller's name, callback number, address, the problem, and an urgency level already structured. That let us pull messages straight into our lead pipeline, route them by service territory, and post them to the client's Slack within minutes, no manual re-keying. Numbers are local to the client's market, which matters for answer rates. And support is a real person who knows the product - when we had an integration question, we got a direct, technical answer from the \[sensitive content hidden\] the same day instead of a ticket queue.
> 
> **Cons**: Honestly, most of what I would have listed six months ago is no longer true. Early on we hit a few growing-pains items - webhook delivery was inconsistent so we polled the API instead, agency-side number provisioning was manual, and some details lived in the team's heads rather than the docs. Every one of those got raised, acknowledged, and closed impressively fast. If I have to name something today: it is a fast-moving platform, so expect things to improve under you, and check the docs again before you assume a limitation still exists.
> 
> Very good. We evaluated the usual call-tracking and answering options and CallsAround was the one that let us build the experience our clients actually see, under our own brand, instead of handing them another login. Missed calls now become structured leads with a transcript attached, and our clients see them in the same dashboard as their reviews, rankings, and ads. Pricing has been fair for what it replaces (a call-tracking tool plus an answering service). If you are an agency or a multi-location business that wants to own the data and the customer experience, and you are fine working with a team that is still shipping fast, it is a strong pick.

## Links

- [View on Capterra](https://www.capterra.in/software/1109211/CallsAround)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10053801/CallsAround/> |
| en-AE | <https://www.capterra.ae/software/1109211/CallsAround> |
| en-AU | <https://www.capterra.com.au/software/1109211/CallsAround> |
| en-CA | <https://www.capterra.ca/software/1109211/CallsAround> |
| en-GB | <https://www.capterra.co.uk/software/1109211/CallsAround> |
| en-IE | <https://www.capterra.ie/software/1109211/CallsAround> |
| en-IL | <https://www.capterra.co.il/software/1109211/CallsAround> |
| en-IN | <https://www.capterra.in/software/1109211/CallsAround> |
| en-NZ | <https://www.capterra.co.nz/software/1109211/CallsAround> |
| en-SG | <https://www.capterra.com.sg/software/1109211/CallsAround> |
| en-ZA | <https://www.capterra.co.za/software/1109211/CallsAround> |

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