---
description: Get information about Genaya price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Genaya Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Genaya](/software/1110319/Genaya)

# Genaya

Canonical: https://www.capterra.in/software/1110319/Genaya

> Genaya is customer engagement software that unifies scheduling, billing, payments, and AI capabilities in one connected system.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Genaya?

Genaya is built for small and mid-sized service businesses that want to manage their entire operation from a single platform.

## About the vendor

- **Company**: Genaya

## Commercial Context

- **Starting Price**: $79.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Genaya is priced per organization with three monthly plans: Individual at $79/month, Pro at $199/month, and Business at $399/month. Every plan includes the core platform: scheduling, client management, estimates and invoices, online payments, the built-in business phone, and analytics. Higher plans add payroll, the client portal, call recording with AI notes, custom roles, the commission engine, and API access, along with more included seats and usage. Calling, texting, and AI usage beyond the included amounts is billed transparently from a prepaid usage wallet, so there are no surprise overage invoices. Optional add-ons include the AI Receptionist and extra seats, companies, and phone numbers. Full details at genaya.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Access Controls/Permissions
- Accounting Software
- Activity Dashboard
- Billing & Invoicing
- Contact Management Software
- Data Import/Export
- Interaction Tracking
- Inventory Management Software
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Performance Metrics
- Project Management Software
- Quotes/Estimates
- Reporting & Statistics
- Task Management Software
- Time & Expense Tracking
- Vendor Management Software
- Workflow Management Software

## Integrations (17 total)

- CallRail
- Facebook Apps and Tabs
- Facebook Business Suite
- Housecall Pro
- Instagram
- Jobber
- Pipedrive
- QuickBooks Desktop
- QuickBooks Online
- ServiceTitan
- Slack
- Square Appointments
- Square Banking
- Stripe
- Workiz

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Management Software](https://www.capterra.in/directory/30532/business-management/software)

## Related Categories

- [Business Management Software](https://www.capterra.in/directory/30532/business-management/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1001 reviews)
2. [Trello](https://www.capterra.in/software/1010321/trello) — 4.5/5 (23594 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18804 reviews)
4. [Jira](https://www.capterra.in/software/19319/jira) — 4.4/5 (15458 reviews)
5. [Asana](https://www.capterra.in/software/120550/asana-pm) — 4.5/5 (13644 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1110319/Genaya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054858/Genaya/> |
| en-AE | <https://www.capterra.ae/software/1110319/Genaya> |
| en-AU | <https://www.capterra.com.au/software/1110319/Genaya> |
| en-CA | <https://www.capterra.ca/software/1110319/Genaya> |
| en-GB | <https://www.capterra.co.uk/software/1110319/Genaya> |
| en-IE | <https://www.capterra.ie/software/1110319/Genaya> |
| en-IL | <https://www.capterra.co.il/software/1110319/Genaya> |
| en-IN | <https://www.capterra.in/software/1110319/Genaya> |
| en-NZ | <https://www.capterra.co.nz/software/1110319/Genaya> |
| en-SG | <https://www.capterra.com.sg/software/1110319/Genaya> |
| en-ZA | <https://www.capterra.co.za/software/1110319/Genaya> |

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