---
description: Get information about HIverTicket price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HIverTicket Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [HIverTicket](/software/1110900/HIverTicket)

# HIverTicket

Canonical: https://www.capterra.in/software/1110900/HIverTicket

> HiverTicket brings AI support, live chat, case management, a Help Center, uptime monitoring, and status pages into one platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HIverTicket?

Startups, SMBs, SaaS, technology, e-commerce and service companies. Built for support agents, customer success teams, IT help desks, operations leaders, managers and founders.

## About the vendor

- **Company**: Pivetra

## Commercial Context

- **Starting Price**: $149.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Spanish, Swedish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Customer Database
- Email Management Software
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4090 reviews)
2. [TeamSupport](https://www.capterra.in/software/87908/teamsupport) — 4.5/5 (849 reviews)
3. [Talkdesk](https://www.capterra.in/software/132852/talkdesk) — 4.5/5 (733 reviews)
4. [Lime Connect](https://www.capterra.in/software/131558/userlike-live-chat) — 4.6/5 (648 reviews)
5. [Tidio](https://www.capterra.in/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1110900/HIverTicket)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10055399/HIverTicket/> |
| en-AE | <https://www.capterra.ae/software/1110900/HIverTicket> |
| en-AU | <https://www.capterra.com.au/software/1110900/HIverTicket> |
| en-CA | <https://www.capterra.ca/software/1110900/HIverTicket> |
| en-GB | <https://www.capterra.co.uk/software/1110900/HIverTicket> |
| en-IE | <https://www.capterra.ie/software/1110900/HIverTicket> |
| en-IL | <https://www.capterra.co.il/software/1110900/HIverTicket> |
| en-IN | <https://www.capterra.in/software/1110900/HIverTicket> |
| en-NZ | <https://www.capterra.co.nz/software/1110900/HIverTicket> |
| en-SG | <https://www.capterra.com.sg/software/1110900/HIverTicket> |
| en-ZA | <https://www.capterra.co.za/software/1110900/HIverTicket> |

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