---
description: Get information about ResolveCX price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ResolveCX Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [ResolveCX](/software/1113213/ResolveCX)

# ResolveCX

Canonical: https://www.capterra.in/software/1113213/ResolveCX

> ResolveCX is AI-powered software that routes tickets, tracks SLAs, and automates workflows to help teams resolve issues quickly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ResolveCX?

Mid-Market \&amp; Enterprise &#10;B2B Businesses&#10;Large Organizations

## About the vendor

- **Company**: ResolveCX Global

## Commercial Context

- **Starting Price**: $15.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Complaint Management Software](https://www.capterra.in/directory/30674/complaint-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.6/5 (794 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3471 reviews)
3. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
4. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4090 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1787 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1113213/ResolveCX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10057712/ResolveCX/> |
| en-AE | <https://www.capterra.ae/software/1113213/ResolveCX> |
| en-AU | <https://www.capterra.com.au/software/1113213/ResolveCX> |
| en-CA | <https://www.capterra.ca/software/1113213/ResolveCX> |
| en-GB | <https://www.capterra.co.uk/software/1113213/ResolveCX> |
| en-IE | <https://www.capterra.ie/software/1113213/ResolveCX> |
| en-IL | <https://www.capterra.co.il/software/1113213/ResolveCX> |
| en-IN | <https://www.capterra.in/software/1113213/ResolveCX> |
| en-NZ | <https://www.capterra.co.nz/software/1113213/ResolveCX> |
| en-SG | <https://www.capterra.com.sg/software/1113213/ResolveCX> |
| en-ZA | <https://www.capterra.co.za/software/1113213/ResolveCX> |

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