---
description: Get information about Google Cloud Dialogflow price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Google Cloud Dialogflow Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Google Cloud Dialogflow](/software/1123781/Google-Cloud-Dialogflow)

# Google Cloud Dialogflow

Canonical: https://www.capterra.in/software/1123781/Google-Cloud-Dialogflow

> Cloud-based conversational AI platform for building virtual agents across web, mobile, voice, and IVR channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Google Cloud Dialogflow?

Enterprises and large organizations in telecommunications, financial services, healthcare, retail, travel, and government that operate contact centers or require virtual agent and chatbot.

## About the vendor

- **Company**: Google

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Integrations (4 total)

- Keum.ai
- MetroCluster
- Microsoft Teams
- Pega Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)
- [Enterprise Search Software](https://www.capterra.in/directory/31096/enterprise-search/software)

## Alternatives

1. [Qiscus](https://www.capterra.in/software/1026338/qiscus) — 4.4/5 (7 reviews)
2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24229 reviews)
3. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16476 reviews)
4. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4639 reviews)
5. [Zapier](https://www.capterra.in/software/130182/zapier) — 4.7/5 (3083 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1123781/Google-Cloud-Dialogflow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10068746/Google-Cloud-Dialogflow/> |
| en-AE | <https://www.capterra.ae/software/1123781/Google-Cloud-Dialogflow> |
| en-AU | <https://www.capterra.com.au/software/1123781/Google-Cloud-Dialogflow> |
| en-CA | <https://www.capterra.ca/software/1123781/Google-Cloud-Dialogflow> |
| en-GB | <https://www.capterra.co.uk/software/1123781/Google-Cloud-Dialogflow> |
| en-IE | <https://www.capterra.ie/software/1123781/Google-Cloud-Dialogflow> |
| en-IL | <https://www.capterra.co.il/software/1123781/Google-Cloud-Dialogflow> |
| en-IN | <https://www.capterra.in/software/1123781/Google-Cloud-Dialogflow> |
| en-NZ | <https://www.capterra.co.nz/software/1123781/Google-Cloud-Dialogflow> |
| en-SG | <https://www.capterra.com.sg/software/1123781/Google-Cloud-Dialogflow> |
| en-ZA | <https://www.capterra.co.za/software/1123781/Google-Cloud-Dialogflow> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Google Cloud Dialogflow","description":"Google Cloud Dialogflow is a cloud-based platform for building and managing virtual agents and chatbots across web, mobile, voice, and IVR channels. Businesses use it to automate customer conversations, handle support requests, and guide users through tasks without human intervention.\n\nGoogle Cloud Dialogflow supports multiple languages and integrates with contact center systems, messaging apps, and telephony platforms. Core features include intent recognition, entity extraction, conversation flow design, and built-in analytics to monitor performance.\n\nIt is best suited for mid-size to large businesses in industries such as retail, finance, healthcare, and telecommunications that need to manage high volumes of customer interactions.","image":"https://images.g2crowd.com/display-layer-screenshots/52450/4e00853e65b741858316bdd15cca1f965134e2e21e62057f94aa5ea3179af043.svg","url":"https://www.capterra.in/software/1123781/Google-Cloud-Dialogflow","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1123781/Google-Cloud-Dialogflow#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1123781/Google-Cloud-Dialogflow#faqs","mainEntity":[{"name":"What Is Google Cloud Dialogflow?","@type":"Question","acceptedAnswer":{"text":"Google Cloud Dialogflow is a cloud-based platform for building and managing virtual agents and chatbots across web, mobile, voice, and IVR channels. Businesses use it to automate customer conversations, handle support requests, and guide users through tasks without human intervention.Google Cloud Dialogflow supports multiple languages and integrates with contact center systems, messaging apps, and telephony platforms. Core features include intent recognition, entity extraction, conversation flow design, and built-in analytics to monitor performance.It is best suited for mid-size to large businesses in industries such as retail, finance, healthcare, and telecommunications that need to manage high volumes of customer interactions.","@type":"Answer"}},{"name":"Who Uses Google Cloud Dialogflow?","@type":"Question","acceptedAnswer":{"text":"Enterprises and large organizations in telecommunications, financial services, healthcare, retail, travel, and government that operate contact centers or require virtual agent and chatbot.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Google Cloud Dialogflow","position":3,"item":"/software/1123781/Google-Cloud-Dialogflow","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1123781/Google-Cloud-Dialogflow#breadcrumblist"}]}
</script>