What Is Bitrix24?
Bitrix24 is an online workspace for small, medium, and large businesses. It features 35+ cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!
Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.
With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.
Who Uses Bitrix24?
Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.
Where can Bitrix24 be deployed?
About the vendor
- Bitrix
- Located in Alexandria, US
- Founded in 1998
Bitrix24 support
- 24/7 (Live rep)
- Chat
Bitrix24 pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at ₹61.00/month.
Pricing plans get a free trialAbout the vendor
- Bitrix
- Located in Alexandria, US
- Founded in 1998
Bitrix24 support
- 24/7 (Live rep)
- Chat
Bitrix24 videos and images






Features of Bitrix24
Bitrix24 Reviews for Indian Users

Eileen
Robust project management tool
Comments: Bitrix24 is a robust and comprehensive platform for office and project management. it offers a wealth of tools that can significantly improve the efficiency and productivity of teams. I recommend Bitrix24 to other office managers looking for a comprehensive solution.
Pros:
Makes it easy to track project progress and assign tasks to team members. Shared calendar feature and automatic notifications ensure that everyone is aware of deadlines and priorities. Bitrix24 encourages collaboration among team members through chat features, video conferencing and the ability to share files and documents in real time. The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks.
Cons:
Although Bitrix24 offers a wide range of features, but some advanced features require paid subscriptions, which could be a drawback for companies with limited budgets.

Becky
Simple and intuitive CRM without many complications
Comments: Bitrix24 allows us to monitor agency projects from start to finish, as well as sales processes and metrics. So we don't need a plethora of specialized platforms or pieces of software for each task; instead, we may use a unified system. It's also really convenient to keep all of your files in one place on Google Drive.
Pros:
It's a user-friendly CRM with straightforward features. There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations beginning at any point in the sales funnel.
Cons:
For our purposes, the projects section has a great deal of information, therefore we'd like it if there were a way to export, say, a task's individual subtasks in order to compile a report. When you have to hand over all the gory details of a project to a client, your efficiency takes a nosedive.
Rick
Its time to move on
Pros:
Theoretical this platform has much to offer but if one tries to use it one notice many issues.
Cons:
There are so many cons to this product I don't even know where to begin.The biggest thing is that the cost keeps increasing for the product and they don't even update the product with basic functions which are missing for years now. With every update they add things one doesn't need and the whole things gets more convoluted. Options are not to be found in a single section, they are spread all over the whole platform. Many pages exist to change options but there is no way to find them.Updates won't apply correctly leaving an outdated structure with deactivated features behind. What really gets me angry is, that there is no way to delete an account fully. One can just deactivate an account/user and they are still on your bitrix instance. You cant even delete your OWN account! Support wouldn't even help, they say that this feature is not included.They should be careful because its against GDPR to not delete user data including the account on request.The question arises on why they don't want you to delete your account. Its clearly not a technical issue.I had enough of this company. They have so much potential but they waste it all. They don't even care that i'm upset that I cant delete my/ employees accounts which left our non-profit. These accounts where created by me using our own email and domian.

Krishna
An all-inclusive project management software
Comments: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.
Pros:
As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.
Cons:
The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.
Joseph
If you are looking for a very comprehensive and easy to use program, this is the best option.
Comments: Overall, Bitrix24 allows us to monitor sales processes and pipelines, as well as monitor the progress of agency-led projects. We can now get our work done with a single, unified system rather than a multitude of separate platforms and applications. Furthermore, it is quite practical to have all the paperwork in a single Drive.
Pros:
It's a user-friendly CRM that doesn't hide any of its features. Regardless matter where in the sales process a company is, the system's many customizable preconfigured options in the projects section will make daily management a breeze.Likewise fascinating are the E-mail marketing integrations, which allow for pre-written emails to be sent based on the pain points specified in a company's sales processes.
Cons:
There is a lot of useful data in the projects section, and we'd like to export it in order to create a report. For example, we might use an export of a task's subtasks. In our scenario, we have to manually update a spreadsheet to show the client how much time was spent on a specific assignment, which requires more reporting and reduces our flexibility.