Bitrix24

Great task management platform. Great freemium version!

Comments: Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!

Pros:

For task management it's FREE, it's easy to set up, it's easy to use.

Cons:

There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.

Try it! Bitrix is our pick and we've tried a lot of what's out there.

Comments: great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

Pros:

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

Cons:

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

Alternatives Considered: Trello, Basecamp, ClickUp and Asana

Reasons for Choosing Bitrix24: bitrix was able to consolidate a bunch. i just wish it had OKR capability

Switched From: Trello, Basecamp, ClickUp and Asana

Reasons for Switching to Bitrix24: ease of use and consolidation of tools/use cases

Bitrix24 is a good Task Management Software

Comments: Support is fast and solution orientated.

Pros:

Many functions, acts a global enterprise solution.

Cons:

Some features and functions are not elaborated and thought well.

My humble opinion as a beginner

Comments: I worked at marketing agency as an HR and executive assistant. All the processes were under my supervision. We had several sections. Sales, HR, trainings, and company drive. We mainly use to keep our sales stages and he stages. Unfortunately we don't generate any documents, though I know it's possible. So the main advantages of this CRM were out of our operations. And it is costly I think

Pros:

I have been working with bitrix24 over a year. To be honest it was my first time to work with CRM. As a management tool to simplify many processes I did like it. Also drive option on corporate and individual level to store your files. Bitrix 24 offers many options, but it's a little complicated. Existing chat feature that allows to creat any group or meeting chats, to make it confidential is great. To limit opportunities vor B and A level employees is also a good option in operation. Also I like task management features. Deadlines attendee observer Features. Unfortunately the company I worked with didn't use many features of this CRM to have greater benefit out of it: sales pipelines, documenting features. Overall for the beginner level I liked it.

Cons:

As a C level worker, I used all the features our company had an access. And the abundance of buttons and confirmation were too much. I didn't like to put save button at any turn.

We use Bitrix24 because is good

Comments: We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible. We managed to sale 35% more in the first year, thanks to this platform.

Pros:

Flexibility, adaptability, it has a lot of tools and a strong api directory.

Cons:

It does not have multiple steps automated campaigns.

Alternatives Considered: HubSpot Marketing Hub, Zoho CRM, Asana and HubSpot CRM

Reasons for Switching to Bitrix24: Because it is very complete, it is not an ERP, but it gets close to it and it is affordable.

Much done, but still much to improve

Comments: I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).

Pros:

Great flexibility in the programme and the ability to add your own functions to many modules.

Cons:

Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.

Bitrix24 provides a lot of features for your business

Pros:

I liked the versatility of the features and having them all on one platform.

Cons:

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Not very user friendly

Comments: Some of our clients don't like Hubspot, or find it too expensive. They usually go for Bitrix or Zoho CRM. Bitrix is good, but adds too much overhead for us and additional stress.

Pros:

I liked that it had a lot of features to offer. We considered this product for a client of ours after they brought it to our attention. Doing integrations was painful as a lot of bugs happened in this system

Cons:

It's very user-friendly, but the design made it difficult for our client's employees to work on it and we had to bring in a Bitrix expert to do continuous training for them.

Alternatives Considered: Zoho CRM and HubSpot CRM

Reasons for Switching to Bitrix24: It was mostly cost for most of the customers that have decided to use it.

If you need a tool to make your business simple, look elsewhere

Comments: Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it

Pros:

Surely it's full of features, basically anything a CRM can have.

Cons:

Its price and assistance are very bad. It is very costly if you really want to use all of its feature and if you have just a simple problem and need to get in touch with the support team, it can be awful. Design can be better too.

Alternatives Considered: Flowlu and Asana

Reasons for Switching to Bitrix24: I didn't actually. I moved to anther CRM, Freedcamp.

One of the perfect

Comments: We are a team of 4 people, which is in different location and country. We chose Bitrix for its simplicity, multi-language and are used on android.

Pros:

There are a maximum of options with an easy to use interface.

Cons:

What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.

Try it - you'll like it!

Comments: Very good. Relatively easy to use and customise for our business.

Pros:

Customisable, relatively easily with support from notes and bitrix chat support.

Cons:

Difficult to keep abreast of feature enhancements due to length of youtube videos and sometimes support notes are not easy to understand.

Bitric24 10/10 Rating

Pros:

Qualifications for multi-purpose functions, Online meeting bookings and scheduling. Employee intranet portal and mass messaging. Online P/TM capabilities. OKR and KPI monitoring. Project completion time estimate. Online proofing and digital marketing tools.

Cons:

Bitric24 is awesome software with all we need.

A Powerful Tool You Need!

Pros:

What I love most about Bitrix24 is that we only need one system to handle everything! I don't need 3 separate systems for accounting, CRM, task management- I only need just this one.

Cons:

I've had plenty of time working with Bitrix24 to test out it's performance and it hasn't let us down! I have no dislikes.

Advancing in collaboration and project management with Bitrix24.

Comments: Bitrix24 is a fantastic digital workspace that allows us to work closely and collaboratively during our projects. It makes information sharing and communication pretty easy. It helps us to keep our project works very organized and perform all our duties within the timelines we have set.

Pros:

Bitrix24 has been a good and reliable solution to us and thats why we constantly use it to collaborate during our works mostly in projects. The support we get is exceptional and the team is very dedicated to ensure we solve our issues as quickly as possible. Communicating during projects is easy thanks to the video calls, online meetings and the instant messaging functions. We have also seen Bitrix24 keeping our files very safe.

Cons:

Bitrix24 is not very user-friendly to use and for us, we needed some training in the initial stages so as to learn how we can make the best use of its features.

Bitrix24, a great customer support tool and it's free

Comments: I's a great customer support tool an all in one solution.

Pros:

It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration.

Cons:

Not sure of any downside because it makes for seamless collaboration with my team mates. And it's free!

Online Time Clock: Bitrix24

Comments: Real-time file sharing.Team collaboration.Task and project management.

Pros:

It combines CRM, file sharing, time tracking, task and project management tools in one central repository.

Cons:

I have used Bitrix24 for quite long now and I pike how the vendor technical team respond rapidly to our queries whenever we have issues.

Testing the CRM

Pros:

Overall not too bad, or even could be good for other purposes other than B2B Sales.

Cons:

For B2B Sales - not the best and user-friendly CRM.

Challenging but worth it

Comments: Overall my experience with the platform was okay. A little challenging at times because their approach is not conventional but it gets the job done well once setup correctly

Pros:

The robust offering it provides is more than sufficient

Cons:

A bit on the pricey side of the spectrum

Alternatives Considered: Dynamics 365

Reasons for Switching to Bitrix24: I preferred the mix of functionality better

Bitrix24 transforms immediate searches

Comments: Bitrix24 is used as a data center to store information about leads, customers, competitors and as a social network that promotes communication between different areas of the company for the purpose of recording important information. It became our main information system because it has a powerful search tool that makes queries easier and faster. We also use work groups to divide information based on regions or user levels.

Pros:

If your business is not very large or complex, the free version is sufficient. It is easy to connect with other programs that automate marketing campaigns. The simplified feature is a great way to share information and communicate with everyone who uses it or just a specific group. Segmentation can be done based on subgroups. The search function is excellent, allowing you to find information previously organized by company or contact.

Cons:

The features that take care of managing deals and the sales funnel are more complex than those of other cloud CRM providers. We tried using it initially, but it wasn't what we were looking for. The permissions function is reduced. We tried to identify the type of person who has their own business/contacts in mind, but it was not possible. Sometimes the interface of a system is too complex in certain sections.

An interesting CRM/Intranet Alternative

Pros:

Their free tier is amazing, and I really like the idea of being and expended CRM, Intranet and more. Bitrix24 is its own category, and I haven't found a similar tool covering so many bases.

Cons:

By having so many features, it can be confusing at times. It will take some time to take full advantage of what Bitrix24 has to offer.

Alternatives Considered: Pipedrive and HubSpot CRM

Switched From: SugarCRM

a little bit of this and that

Comments: its the bumping heart of the business helped me to run a mega operation company with so mush less employees

Pros:

a nice collection of features that really help kick start the business

Cons:

very slow deployment of new necessary needed features

Alternatives Considered: Zoho CRM, Pipedrive and Salesforce Sales Cloud

Reasons for Switching to Bitrix24: free features and pricing

Avis bitrix24

Comments: it's a good software that allowed me to have less time at work in the management of my company and to be closer to my customers, however it should review its price

Pros:

allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software

Cons:

what makes it less competitive with others is its high cost

There are problems with using in Japan. (Include Double byte area, I guess)

Comments: I love this product very much, but I cannot recommend it in Japan unless the above problems are solved. Missing an opportunity.

Pros:

It is inexpensive and can be used very profitably once the concept is understood.

Cons:

1.There are no Japanese fonts available for Bitrix24Doc.2.Reading office files is very slow, perhaps due to regional issues.3.Cannot input 2-byte characters for scrum input.4.Videoconferencing is very unstable.>Due to the above problems, it could not be the main infrastructure of the company.

Collaborate and succeed with Bitrix24

Comments: Impressive all-in-one solution, Bitrix24 simplifies our operations.

Pros:

Task management simplified with Bitrix24, loving the progress!

Cons:

Higher-tier plans get expensive, more affordable options desired.

Review Bitrix24

Comments: it is a very useful tool for any business who wants faster and effective way of reaching and communicating with its employees.

Pros:

Bitrix24 helped my company stay organized in its conversations with existing & potential clients.

Cons:

It's mobile app functionality is quite limited. Bitrix offers a lot of features. It would be nice to have those features laid out in an easier layout.