What Is Bitrix24?

Bitrix24 is an online workspace for small, medium, and large businesses. It features 35+ cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!
Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.
With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Where can Bitrix24 be deployed?

Cloud-based
On-premise

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 pricing

Starting Price:

₹61.00/month
  • Yes, has free trial
  • Yes, has free version

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at ₹61.00/month.

Pricing plans get a free trial

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 videos and images

Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls
View 6 more
Bitrix24 video
Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls

Features of Bitrix24

  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio/Video Conferencing
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Brainstorming
  • Business Process Automation
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contractor Management
  • Conversation Intelligence
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Deal Management
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Document Capture
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • For AEC Industry
  • For Call Centers
  • For Cloud Phone Systems
  • For Financial Institutions
  • For IT Project Management
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Religious Organizations
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Form Builder
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Management
  • HR Management
  • IVR/Voice Recognition
  • Idea Management
  • Import Tasks
  • Integrated Business Operations
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Issue Management
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Leave Tracking
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Member Database
  • Member Directory
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-User Collaboration
  • Negative Feedback Management
  • Offline Access
  • Offline Form
  • On-Demand Recording
  • Onboarding
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Online Voice Transmission
  • Opportunity Management
  • PBX
  • Patient Communications
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Private Network
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Configurator
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Publishing Options
  • Punch card
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real Time Updates
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Strategic Planning
  • Subscriber Management
  • Support Ticket Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Third-Party Integration
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications
  • Usage Tracking/Analytics
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Video Conferencing
  • Virtual Extensions
  • Visual Analytics
  • Visual Workflow Management
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Bitrix24 Alternatives

Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers.
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Podio is the new way for teams to communicate, organize and get work done. Free for up to 10 users.
Business intelligence software by Salesforce.com. Explore any data, get instant answers, and collaborate with your team.
Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals.
Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.
Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals.
Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.

Bitrix24 Reviews for Indian Users

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
3.9
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Eileen
Eileen
Office Manager in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Robust project management tool

5.0 2 weeks ago New

Comments: Bitrix24 is a robust and comprehensive platform for office and project management. it offers a wealth of tools that can significantly improve the efficiency and productivity of teams. I recommend Bitrix24 to other office managers looking for a comprehensive solution.

Pros:

Makes it easy to track project progress and assign tasks to team members. Shared calendar feature and automatic notifications ensure that everyone is aware of deadlines and priorities. Bitrix24 encourages collaboration among team members through chat features, video conferencing and the ability to share files and documents in real time. The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks.

Cons:

Although Bitrix24 offers a wide range of features, but some advanced features require paid subscriptions, which could be a drawback for companies with limited budgets.

Becky
Becky
Software Developer in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and intuitive CRM without many complications

4.0 2 months ago New

Comments: Bitrix24 allows us to monitor agency projects from start to finish, as well as sales processes and metrics. So we don't need a plethora of specialized platforms or pieces of software for each task; instead, we may use a unified system. It's also really convenient to keep all of your files in one place on Google Drive.

Pros:

It's a user-friendly CRM with straightforward features. There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations beginning at any point in the sales funnel.

Cons:

For our purposes, the projects section has a great deal of information, therefore we'd like it if there were a way to export, say, a task's individual subtasks in order to compile a report. When you have to hand over all the gory details of a project to a client, your efficiency takes a nosedive.

Rick
Fachinformatiker in Germany
Civic & Social Organization, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Its time to move on

2.0 4 weeks ago New

Pros:

Theoretical this platform has much to offer but if one tries to use it one notice many issues.

Cons:

There are so many cons to this product I don't even know where to begin.The biggest thing is that the cost keeps increasing for the product and they don't even update the product with basic functions which are missing for years now. With every update they add things one doesn't need and the whole things gets more convoluted. Options are not to be found in a single section, they are spread all over the whole platform. Many pages exist to change options but there is no way to find them.Updates won't apply correctly leaving an outdated structure with deactivated features behind. What really gets me angry is, that there is no way to delete an account fully. One can just deactivate an account/user and they are still on your bitrix instance. You cant even delete your OWN account! Support wouldn't even help, they say that this feature is not included.They should be careful because its against GDPR to not delete user data including the account on request.The question arises on why they don't want you to delete your account. Its clearly not a technical issue.I had enough of this company. They have so much potential but they waste it all. They don't even care that i'm upset that I cant delete my/ employees accounts which left our non-profit. These accounts where created by me using our own email and domian.

Krishna
Krishna
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

An all-inclusive project management software

4.0 3 months ago

Comments: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Pros:

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Cons:

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

Joseph
Joseph
Project Manager in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

If you are looking for a very comprehensive and easy to use program, this is the best option.

5.0 last month New

Comments: Overall, Bitrix24 allows us to monitor sales processes and pipelines, as well as monitor the progress of agency-led projects. We can now get our work done with a single, unified system rather than a multitude of separate platforms and applications. Furthermore, it is quite practical to have all the paperwork in a single Drive.

Pros:

It's a user-friendly CRM that doesn't hide any of its features. Regardless matter where in the sales process a company is, the system's many customizable preconfigured options in the projects section will make daily management a breeze.Likewise fascinating are the E-mail marketing integrations, which allow for pre-written emails to be sent based on the pain points specified in a company's sales processes.

Cons:

There is a lot of useful data in the projects section, and we'd like to export it in order to create a report. For example, we might use an export of a task's subtasks. In our scenario, we have to manually update a spreadsheet to show the client how much time was spent on a specific assignment, which requires more reporting and reduces our flexibility.

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