---
description: Get information about Coupa price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Coupa Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Supply Chain Management Software](/directory/4/supply-chain-management/software) > [Coupa](/software/115928/coupa)

# Coupa

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> Coupa is a spend management platform that helps businesses with direct and indirect spending through real-time insights.
> 
> Verdict: Rated **4.0/5** by 126 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Coupa?

Spend management platform that assists businesses across automotive, banking, healthcare, and retail, among other industries with direct and indirect spending.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 126 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.9/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Coupa Software
- **Location**: San Mateo, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: $2,500.00
- **Pricing Details**: Contact Coupa for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounts Payable Software
- Accounts Receivable Software
- Approval Process Control
- Approval Workflow
- Audit Management
- Bank Reconciliation
- Billing & Invoicing
- Budgeting/Forecasting
- Compliance Management
- Compliance Tracking
- Contract Lifecycle Management software
- Contract/License Management
- Data Import/Export
- Data Visualization Software
- Demand Forecasting
- Document Management Software
- Expense Tracking
- Financial Analysis
- Financial Management Software
- Financial Reporting Software
- Inventory Management Software
- Invoice Processing
- Multi-Currency
- Offboarding
- Onboarding Software
- Online Booking
- Policy Management Software
- Procurement Management
- Purchase Order Management
- Receipt Management
- Requisition Management
- Sourcing Management
- Spend Analysis
- Spend Control
- Spend Management Software
- Supplier Management
- Supply Chain Management Software
- Third-Party Integrations
- Vendor Management Software
- Warehouse Management Software

## Integrations (4 total)

- NetSuite
- Oracle Cloud Financials
- SAP Business One
- Vertex

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Supply Chain Management Software](https://www.capterra.in/directory/4/supply-chain-management/software)

## Related Categories

- [Supply Chain Management Software](https://www.capterra.in/directory/4/supply-chain-management/software)
- [Procurement Software](https://www.capterra.in/directory/7/procurement/software)
- [Purchasing Software](https://www.capterra.in/directory/30076/purchasing/software)
- [Contract Management Software](https://www.capterra.in/directory/30078/contract-management/software)
- [Spend Management Software](https://www.capterra.in/directory/31817/spend-management/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8350 reviews)
2. [PayPal](https://www.capterra.in/software/179251/paypal) — 4.6/5 (26184 reviews)
3. [Abby](https://www.capterra.in/software/1036470/abby) — 4.7/5 (603 reviews)
4. [Xero](https://www.capterra.in/software/169561/xero) — 4.4/5 (3259 reviews)
5. [QuickBooks Enterprise](https://www.capterra.in/software/46497/quickbooks-enterprise) — 4.5/5 (20601 reviews)

## Reviews

### "COUPA- A best enterprise tool" — 5.0/5

> **Krishna** | *5 March 2025* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: The entire life cycle of a purchase from sourcing to payment will be handled within the Coupa platform.
> 
> **Cons**: Everything is cool with Coupa. The missing thing is AI, I think they will introduce it later to get the invoices correctly.
> 
> Coupa is a business spend management system.

-----

### "My experience with Coupa Tool" — 5.0/5

> **Dilip** | *4 December 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using Coups for alomst 3 years. It is very User friendly and simple to use. The way it is implemented is very User friendly and it can be integrated with other tools as well.
> 
> **Cons**: To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel \&amp; Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had.
> 
> I have been using Coups for almost 3 years. It is very User friendly and simple to use. As I have mentioned, To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel \&amp; Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had. This can be taken into consideration for better User experience.

-----

### "COUPA is a breeze\!" — 5.0/5

> **Mai** | *16 January 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I think the ease of use and how quickly I was able to implement it into my daily use\! It became incredibly helpful and is now vital part of my invoicing\!
> 
> **Cons**: I was nervous about learning the program and was worried about a learning curve\! THANKFULLY, it was easy to learn and I was immediately able to adapt\! NO CONS\!
> 
> Overall, it has been a true asset and a helpful tool with very specific clients who are incredibly important to my small business\!

-----

### "Great for controlling spend" — 4.0/5

> **Sergi** | *24 January 2026* | Packaging & Containers | Recommendation rating: 8.0/10
> 
> **Pros**: The "Amazon-like" feel. For the average employee buying office supplies or laptops, it’s actually pretty easy. They search for what they need and click buy. It stops them from going rogue and buying stuff from random websites.&#10;&#10;The Mobile App, a lifesaver for expenses. Being able to snap a photo of a receipt at dinner and toss the paper away immediately is the best feature.&#10;&#10;Invoicing. I love that a vendor literally cannot get paid unless they have a matching PO. It forces everyone to follow the rules.
> 
> **Cons**: Suppliers complaints.The "Coupa Supplier Portal" is great for us, but annoying for them to log in just to submit an invoice.
> 
> Honestly, my feelings on Coupa are a bit of a mixed bag, but mostly positive in the end. We moved from a messy system of emails and spreadsheets, so having everything in one place is a huge relief. I finally know who is spending what before the bill actually arrives, which makes my job way easier.&#10;&#10;That said, getting there wasn't fun. The implementation took longer than we expected, and getting our non-techy staff to actually use it correctly was a struggle. It’s not something you "pick up" in an afternoon. But now that we are over the hump, I can’t imagine going back to the old way. It works, but you have to be patient with it.

-----

### "Complicated tool" — 3.0/5

> **Ellie** | *19 April 2025* | Education Management | Recommendation rating: 2.0/10
> 
> **Pros**: I was glad to be able to submit my expenses and it was thorough
> 
> **Cons**: I found expense submitting to be really complicated and I often didn’t have all the info I needed
> 
> Not great\! Overall it’s not a good ux and it’s complicated to use

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## Links

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