---
description: Get information about ChatSpark price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatSpark Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [ChatSpark](/software/1186761/ChatSpark)

# ChatSpark

Canonical: https://www.capterra.in/software/1186761/ChatSpark

> Cloud-based customer experience platform that resolves customer questions automatically across website, WhatsApp, and Instagram.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ChatSpark?

Businesses of all sizes, from solo entrepreneurs to large enterprises, across construction, automotive, e-commerce, retail, healthcare, SaaS, legal services, and professional services industries.

## About the vendor

- **Company**: ChatSpark
- **Location**: San Diego, US
- **Founded**: 2023

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Cebuano, Chinese, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Fijian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Newari, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Sanskrit, Scottish Gaelic, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tongan, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, quz
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24209 reviews)
2. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16466 reviews)
3. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4631 reviews)
4. [Zapier](https://www.capterra.in/software/130182/zapier) — 4.7/5 (3077 reviews)
5. [Notion](https://www.capterra.in/software/186596/notion) — 4.7/5 (2825 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1186761/ChatSpark)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10116467/ChatSpark/> |
| en-AE | <https://www.capterra.ae/software/1186761/ChatSpark> |
| en-AU | <https://www.capterra.com.au/software/1186761/ChatSpark> |
| en-CA | <https://www.capterra.ca/software/1186761/ChatSpark> |
| en-GB | <https://www.capterra.co.uk/software/1186761/ChatSpark> |
| en-IE | <https://www.capterra.ie/software/1186761/ChatSpark> |
| en-IL | <https://www.capterra.co.il/software/1186761/ChatSpark> |
| en-IN | <https://www.capterra.in/software/1186761/ChatSpark> |
| en-NZ | <https://www.capterra.co.nz/software/1186761/ChatSpark> |
| en-SG | <https://www.capterra.com.sg/software/1186761/ChatSpark> |
| en-ZA | <https://www.capterra.co.za/software/1186761/ChatSpark> |

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