18 years of helping Indian businesses
choose better software

What Is Less Annoying CRM?

Ranked as the #1 easiest-to-use CRM for small businesses for four consecutive years, Less Annoying CRM has unmatched simplicity and service.

Our seasoned CRM Coaches, with an average tenure over five years, provide expert, human support — no chatbots, ever. We offer a simple pricing model at $15 per user per month for everything you need. No “gotchas” and no need to haggle with a sales rep. Built exclusively for small business needs, our CRM simplifies your daily operations without unnecessary complexity.

Start your free 30-day trial today — no credit card needed — and join thousands of small businesses thriving with a genuinely less annoying CRM.

Who Uses Less Annoying CRM?

Built for small businesses looking for an easy-to-use CRM to simplify managing customers without IT help. Expert support + no hidden costs = high-quality features at an affordable price.

Less Annoying CRM Software - Contact profiles - easy to read, with all the information you need to know about your contacts.
Less Annoying CRM Software - Your Workspace - your dashboard that lets you know what needs to get done today.
Less Annoying CRM Software - Calendar - private, shared, and team calendars for everyone to work together, delegate tasks and events to one another, and collaborate. Also syncs with your existing Google and Outlook calendars.
Less Annoying CRM Software - Unlimited custom fields - create dropdowns, checkboxes, text boxes and more to store all the details you need.
Less Annoying CRM Software - Pipeline report - your workflow tracking tool that allows you to see where everyone is in any given process. Easily sort and filter this report to pull up all the contacts you need to see.

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Less Annoying CRM Reviews for Indian Users

Average score

Overall
4.8
Ease of Use
4.9
Customer Service Software
4.9
Features
4.5
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
President in US
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Exactly as the name promises

5.0 last year

Comments: Very positive in all respects once we get to understand that we're having to accept some compromises in return for affordability and user friendliness.

Pros:

It is easy, simple, and just plain works. Sure the feature set is limited, but the price is very very affordable and what it does is easy to understand, use, and benefit from.

Cons:

More sophistication would be great, but I get it. Most of us don't use all the features in other CRM systems, and the add-on costs and complications are appalling. Less Annoying is a great compromise and we're very happy.

Ken
Owner in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The name says it all

5.0 11 months ago

Comments: Easy to teach and learn, information is readily available and querying the date is very straight forward.

Pros:

So very simple to use. We have used other more expensive CRM's and LACRM is head and shoulders the best.

Cons:

There's really nothing I don't like. I use it every day and am very happy with sll features and functions. I would say that I don't feel like I am missing anything.

Andrew
Andrew
Exec Creative Director in UK
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

No Support and nonsensical import system

1.0 2 years ago

Comments: More Annoying CRM than competitors

Pros:

Nothing currently. It doesn't allow you to like it if it does not import your data.

Cons:

Support comes online when you are going to bed. Importing data is not possible if the system is not working.Each time we try to choose a customised field the system doesn't allow us to name it and then 'asks' us to name something that the system has greyed out.

Andrew
CEO in US
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

The Best CRM for Most Startups

5.0 3 months ago

Comments: Using it to track customers, pilots, and even some investors. Quick, simple, all the things I need in a CRM and none of the overwrought complexity that other systems have.

Pros:

Very streamlined product, basically every feature I need for running a small startup, and super simple setup.

Cons:

The lack of customizable reports. There is good existing reporting, but sometimes I'd like to be able to see/pivot my data without having to export to .csv.

Heather
Insurance Agent in US
Insurance Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

I highly recommend LACRM

5.0 6 months ago

Comments: customer service with LACRM is excellent. Anytime you have a question they are very prompt to respond and a great positive attitude!

Pros:

LACRM is very user friendly and easy to customize the fields that you need

Cons:

no cons. The only feature that I would love to see in the future would be the capability to make calls from the crm

Danielle
Danielle
Founder in Canada
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Everything you need; nothing you don't.

5.0 10 months ago

Comments: Easy. Easy. Easy.
Good help files.
Very glad I chose this tool.
I recommend it.

Pros:

The interface is easy. Customizing fields and flows is easy. Import-export is easy. I can tell that this tool has had many people doing use cases in the background and refining them to the most elegant solution.

Cons:

I want it to integrate better with ConvertKit.

Josh
Co-Founder and CEO in US
Medical Devices, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Flexible, modifiable system for people/companies that do more than sales

5.0 5 months ago

Comments: LACRM's become not only my main CRM for our company but also a little bit of a project management and to-do tracking system. It's been handy for helping to prioritize work.

Pros:

I've found LACRM to be very flexible and easy to set up for our my own needs that exist beyond sales and fundraising. Previously found other CRMs to be fantastic for one type of workflow but not for others, or that the CRM tried to do everything and just turned into a big mess. LACRM strikes a balance between a number of extremes to make a very usable product.

Cons:

Not a dislike, but many integrations come only through Zapier. Just represents a little extra work to get systems to play with one another.

Tom
President in US
Nonprofit Organization Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Best CRM Value Ever!

5.0 8 months ago

Comments: Best customer service on the planet. Super nice. Always quick to respond. I'd hire any of the team members I've worked with for my company in the blink of any eye!

Pros:

Great value. Nothing compares in price, value, and service!

Cons:

Could use more tools, but what the offer is great!

Julian
Founder in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Truly less annoying

5.0 5 months ago

Comments: A well-rounded CRM for everyday use that improves my ability to keep track of clients without getting in the way of productivity.

Pros:

It's actually less annoying than any other CRM I've tried. It lets me keep track of my activity and clients without adding a lot of steps to my workflow and getting in the way of productivity.

Cons:

There could be more 3rd party integrations.

RYAN
REALTOR in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

LACRM REVIEW

5.0 6 months ago

Comments: CANT SPEAK HIGHLY ENOUGH OF THE CRM PROGRAM AND THE TECH SUPPORT IS AMAZING. HAVE REFERRED THEM OUT TO MULTIPLE COMPANIES TOO.

Pros:

EASE OF USE AND TECH SUPPORT IS AMAZING. MOST CRMS ARE VERY DIFFICULT TO USE WITH TONS OF BELLS AND WHISTLES THAT ARE NOT NEEDED JUST COMPLICATE THINGS. THIS WORKS PERFECT FOR OUR BUSINESS

Cons:

CANT REALLY COME UP WITH ANY NEGATIVES. THEY WERE AS GOOD AS THEY ADVERTISED FROM DAY 1.

Autumn
owner in US
Financial Services Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great, low-cost product for contact tracking, calendaring, client notes

5.0 11 months ago

Comments: It's been very reliable. It's one of only two programs I use for my contacts and notes. (the other is my email.)

Pros:

I like that it doesn't try to connect me to any other programs (except gmail for the calendaring), it's inexpensive, and the customer service has been really responsive and nice.

Cons:

I hate gmail. It bothers me that I can't use the calendar without gmail.

Sue
Partner in UK
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Why I chose Less Annoying CRM

5.0 last year

Comments: I have all my contacts & their individual information in one easily accessible place.I can create groups for the purposes of email drops. It integrates well with Mailchimp.This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in accessing specific information quickly.I can also access purchase histories & and track quotations and work in progress.It has features that the business will 'grow' into.Overall I have found it a pleasure to use.LACRM does exactly what it says on the box!

Pros:

I was originally sceptical about how useful any CRM would be to our business, but that may have been because we were in the middle of huge changes and another change involving more technology felt like a step too far. I really liked the fact that when I trialled it, it was very user friendly.I learn best by actually doing something. I did look at the training videos but dropped in and out of them as I needed to - this was extremely easy to do and best of all the videos were not patronising and did not assume a level of knowledge but explained everything in a straight forward way. That encouraged me to start making trial entires and then deleting them just to see how everything worked The more that I experimented the more I enjoyed LACRM and could see its benefits. I also found the backup support to be excellent. Obviously there can be a time delay as I am in the UK, but the support that I received was given timeously (taking time zones into account) and in a straight forward and easy to understand manner.

Cons:

I am being honest when I say that to date I have not found anything that I do not like.However, I am aware that I am not currently using LACRM to its full potential and indeed may never do so, so perhaps that has to be taken into consideration.

Pam
Director of Business Development in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Pam Aber Business Development Manager

5.0 8 months ago

Comments: The experience has been great. Their team is very responsive to your needs. Training is great to get you up and running.

Pros:

This is a great way to organize all of your leads and to follow up with your clients in a timely manner.

Cons:

I really do have any cons. I have been using the system for almost 4 months and I cannot find anything that I do not like.

Paul
CEO in Canada
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Organizing your business

5.0 last year

Comments: Outstanding. It has allowed me to build my company and without it I don't think we would have succeeded.

Pros:

Having a CRM is absolutely necessary in this day and age if you want to stay on top of work.

Cons:

I'm not happy with the current overhaul of system. I liked the older version simply because it had colours. Now it's too white. The human eye is attracted to colours.

Blake
Managing Partner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Product!

5.0 last year

Comments: I would recommend this product to almost any small to medium-sized business.

Pros:

Less Annoying CRM's value is incredible and it's product capabilities and ease-of-use are excellent.

Cons:

As our CRM instance has become more and more populated with contacts, we have noticed that the system has begun slowing down, which causes some productivity loss.

Thom
Purchasing and IT Manager in US
Machinery, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best CRM I have ever used.

5.0 7 months ago

Pros:

Budget friendly, easy to use, no onsite hosting or special skills needed (i.e. SQL database management, etc), no special hardware necessary.

Cons:

I honestly cannot think of anything that I don't like about LACRM.

Richard
Managing Director in New Zealand
Financial Services Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best CRM we have used so far

5.0 10 months ago

Comments: We wouldn't ever change back to another CRM.

Pros:

The simplicity of using it, the small cost compared to other CRM's, the fantastic customer service team......its perfect for our business.

Cons:

Nothing.....it is just as it was advertised.

Bobbi
Marketing and sales in US
Environmental Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

one of the best CRMS

5.0 9 months ago

Comments: I would highly recommend it for any company, from real estate to pest control, there are all types of scenarios where Less Annoying can be helpful

Pros:

It is easy to navigate and enter information. I market several different products and this allows me to stay up to date with everything

Cons:

Haven't used it long enough, however, I am not sure that I like how my information is exported but it could be user error and not the CRM

Jenny
Property Manager in UK
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 last year

Comments: Happy with the simplicity and confident I have access to email threads etc. should I need to refer back.

Pros:

keeps track of all email communication, contact details and background information for clients plus reminder dates for things I need to do which ping up on my workspace and stay there until the item has been done, gives me peace of mind I don't miss anything important

Cons:

Haven't used it for lead generation or anything other than communications so can't really say

Elliot
Ceo in US
Accounting Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

Loved this product

5.0 7 months ago

Comments: Would use this product all the time made life easier

Pros:

It was very easy to use. No hassle at all

Cons:

Nothing at all I enjoyed everything about this product

Allie
Travel Planner in US
Consumer Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Keeps things organized and flowing!

5.0 10 months ago

Pros:

I love how all of my client's information is at my fingertips. The ability to set up reminders for important dates, follow-ups, and deadlines is very important to the success of my business!

Cons:

I would love to have the option to add reminders to tasks within a pipeline instead of creating a separate event outside of the pipeline.

Becky
Owner Media Preservation Specialist in US
Media Production, Self Employed
Used the Software for: 2+ years
Reviewer Source

CRM Review

4.0 last year

Pros:

The price, ease of contacting support and ease of use

Cons:

There is really nothing I do not like. It truly can't say anything here.

Andy
Framework Manager in UK
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It is definitely 'Less Anoying' than other solutions

5.0 2 years ago

Comments: Excellent experience so far as demonstrated by sales growth

Pros:

Sales pipeline management and ability to segregate different stages of sales cycle

Cons:

Improvements/enhancements are coming through , just keen to see more

Corie
VP, Agent Division in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Do yourself and your sales folks a favor

5.0 2 years ago

Comments: We have a fairly small sales force (5-7) all of whom work remotely. We needed a simple way to track individual efforts as well as each others activity. Less Annoying gives us what we need without the additional clutter that similar products contain. Less is more in our case, and this CRM delivers on that.

Pros:

Simplicity. That's what attracted us to the product initially and why we've continued to use it since 2016. Customer service is great as well. We haven't needed them often, but when we do they're spot on. And of course, the bottom line. I challenge you to try and beat the price.

Cons:

I don't really have any dislikes. There are a few features we don't all use, but that's mainly due to the personal differences in the way salespeople organize themselves.

Avery
Owner in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Air Traffic Control for Your Business. It's the DASHBOARD for sure

5.0 2 years ago

Comments: There are many but LACRM is a MUST for any business. I don't understand people who push back when I suggest they implement it. I have something happen now THREE times with different clients, and here is where LACRM has an opportunity to be creative in their marketing. Video is needed for potential employees of companies who DO NOT WANT TO BE HELD ACCOUNTABLE for their activities. I get pushback often from people who are offended that they have to enter data other than contact, into the platform. In other words, they don't want to be held accountable or document their activities. Garbage in equals garbage out.

Pros:

LACRM is powerful and easy to navigate. It's flexible too. One can use it for simple contact management, and that's fine, but when all the different modules are set up, this platform is the heartbeat of a business. The platform can easily be misunderstood, and I would imagine most users don't understand the full impact it can make in their activities. The "system" allows you to anticipate what's coming or not based on the activity entered.

Cons:

Integration with a current system all depends if a company has its current system documented and understood by all. I provide consulting for companies interested in LACRM (that's one of my businesses). The LACRM part of implementation is seamless. I do have a few other issues. Mail handling is a problem, and I am not pleased with the responses from the team. I've used other CRMs that have the mail built into the platform and that makes for a more confident capture of needed data.