---
description: Get information about EZContact price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EZContact Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [EZContact](/software/1197063/EZContact)

# EZContact

Canonical: https://www.capterra.in/software/1197063/EZContact

> Cloud-based messaging platform that unifies WhatsApp, Messenger, and Instagram in one inbox with an AI agent and real-time human.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses EZContact?

Small and midsize businesses across healthcare, retail, real estate, food service, and personal services that use WhatsApp as a primary customer communication channel.

## About the vendor

- **Company**: Lozano Tech

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24209 reviews)
2. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16466 reviews)
3. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4631 reviews)
4. [Zapier](https://www.capterra.in/software/130182/zapier) — 4.7/5 (3077 reviews)
5. [Notion](https://www.capterra.in/software/186596/notion) — 4.7/5 (2825 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1197063/EZContact)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10146081/EZContact/> |
| en-AE | <https://www.capterra.ae/software/1197063/EZContact> |
| en-AU | <https://www.capterra.com.au/software/1197063/EZContact> |
| en-CA | <https://www.capterra.ca/software/1197063/EZContact> |
| en-GB | <https://www.capterra.co.uk/software/1197063/EZContact> |
| en-IE | <https://www.capterra.ie/software/1197063/EZContact> |
| en-IL | <https://www.capterra.co.il/software/1197063/EZContact> |
| en-IN | <https://www.capterra.in/software/1197063/EZContact> |
| en-NZ | <https://www.capterra.co.nz/software/1197063/EZContact> |
| en-SG | <https://www.capterra.com.sg/software/1197063/EZContact> |
| en-ZA | <https://www.capterra.co.za/software/1197063/EZContact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"EZContact","description":"EZContact is a cloud-based business messaging platform that unifies WhatsApp, Facebook Messenger, and Instagram into one shared inbox. Teams can manage customer conversations, assign chats to agents, and track response times from a single dashboard.\n\nEZContact helps businesses stay organized by centralizing all incoming messages, reducing the need to switch between apps. Managers can monitor team activity, set automated replies, and view conversation histories in one place.\n\nCore features include a multi-channel inbox, contact management, canned responses, and basic reporting. EZContact is best suited for small to midsize businesses in retail, e-commerce, and customer service roles that handle high volumes of social messaging.","url":"https://www.capterra.in/software/1197063/EZContact","@id":"https://www.capterra.in/software/1197063/EZContact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.in/software/1197063/EZContact#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is EZContact?","@type":"Question","acceptedAnswer":{"text":"EZContact is a cloud-based business messaging platform that unifies WhatsApp, Facebook Messenger, and Instagram into one shared inbox. Teams can manage customer conversations, assign chats to agents, and track response times from a single dashboard.EZContact helps businesses stay organized by centralizing all incoming messages, reducing the need to switch between apps. Managers can monitor team activity, set automated replies, and view conversation histories in one place.Core features include a multi-channel inbox, contact management, canned responses, and basic reporting. EZContact is best suited for small to midsize businesses in retail, e-commerce, and customer service roles that handle high volumes of social messaging.","@type":"Answer"}},{"name":"Who Uses EZContact?","@type":"Question","acceptedAnswer":{"text":"Small and midsize businesses across healthcare, retail, real estate, food service, and personal services that use WhatsApp as a primary customer communication channel.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1197063/EZContact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"EZContact","position":3,"item":"/software/1197063/EZContact","@type":"ListItem"}]}]}
</script>