---
description: Get information about Answr price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Answr Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Answr](/software/1199318/Answr)

# Answr

Canonical: https://www.capterra.in/software/1199318/Answr

> Cloud-based WhatsApp AI agent that auto-replies to customer inquiries, escalates uncertain cases, and lets owners update its knowledge.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Answr?

Small and medium-sized businesses that use WhatsApp Business as a primary customer communication channel, particularly business owners who manage customer service themselves without a dedicated.

## About the vendor

- **Company**: Answr

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50
- **Supported Languages**: Arabic, English, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24209 reviews)
2. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16466 reviews)
3. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4631 reviews)
4. [Zapier](https://www.capterra.in/software/130182/zapier) — 4.7/5 (3077 reviews)
5. [Notion](https://www.capterra.in/software/186596/notion) — 4.7/5 (2825 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1199318/Answr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10148519/Answr/> |
| en-AE | <https://www.capterra.ae/software/1199318/Answr> |
| en-AU | <https://www.capterra.com.au/software/1199318/Answr> |
| en-CA | <https://www.capterra.ca/software/1199318/Answr> |
| en-GB | <https://www.capterra.co.uk/software/1199318/Answr> |
| en-IE | <https://www.capterra.ie/software/1199318/Answr> |
| en-IL | <https://www.capterra.co.il/software/1199318/Answr> |
| en-IN | <https://www.capterra.in/software/1199318/Answr> |
| en-NZ | <https://www.capterra.co.nz/software/1199318/Answr> |
| en-SG | <https://www.capterra.com.sg/software/1199318/Answr> |
| en-ZA | <https://www.capterra.co.za/software/1199318/Answr> |

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