--- description: Get information about eClinicalWorks price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eClinicalWorks Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Electronic Medical Records (EMR) Software](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks) # eClinicalWorks Canonical: https://www.capterra.in/software/120360/eclinicalworks Page: 1 / 17\ Next: [Next page](https://www.capterra.in/software/120360/eclinicalworks?page=2) > eClinicalWorks is a cloud-based EHR solution offering healthcare providers patient engagement, billing, and value-based care support. > > Verdict: Rated **3.3/5** by 396 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eClinicalWorks? We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 396 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support Software | 2.8/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: eClinicalWorks - **Location**: Indianapolis, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: $449.00 - **Pricing model**: Per User - **Pricing Details**: eClinicalWorks offers three main pricing plans: 1. EHR only plan at $449/provider/month with no start-up costs, which includes a range of features such as EMR, patient portal, e-prescribing, and 24x7 support; 2. EHR with Practice Management at $599/provider/month with similar features as the EHR only plan but also includes practice management functionalities; 3. Revenue Cycle Management (RCM) as a Service at 2.9% of practice collections, with various billing services and support included. The pricing plans emphasize no start-up costs, maintenance, 24x7 support, and other added features like disaster recovery solutions and unlimited free webinars/videos. Additional training and implementation fees may apply based on the size of the practice. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounts Receivable Software - Appointment Management - Appointment Scheduling Software - Charting - Claims Management Software - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customizable Templates - Decision Support Software - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Payments - For Medical Purposes - HIPAA Compliant - Insurance Eligibility Verification - Inventory Management Software - Lab Results - Medical Billing Software - Medication Management - Multi-Location - Patient Engagement Software - Patient Intake - Patient Monitoring - Patient Portal Software - Patient Records Management - Patient Scheduling Software - Payment Processing Software - Physician Scheduling - Practice Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Revenue Management Software - Secure Messaging - Self Service Portal - Video Conferencing Software - Voice Recognition ## Integrations (2 total) - Sunoh - healow Genie ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Electronic Medical Records (EMR) Software](https://www.capterra.in/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records (EMR) Software](https://www.capterra.in/directory/20028/electronic-medical-records/software) - [Cardiology EMR Software](https://www.capterra.in/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.in/directory/32617/podiatry-emr/software) - [Medical Transcription Software](https://www.capterra.in/directory/30212/medical-transcription/software) - [Speech Recognition Software](https://www.capterra.in/directory/30098/speech-recognition/software) ## Alternatives 1. [Fusion](https://www.capterra.in/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [ModMed](https://www.capterra.in/software/124590/ema) — 4.4/5 (368 reviews) 4. [Epic](https://www.capterra.in/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [Alleva](https://www.capterra.in/software/180899/alleva) — 4.5/5 (282 reviews) ## Reviews ### "Recommended" — 4.0/5 > **Verified Reviewer** | *10 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for. > > **Cons**: All the information you are able to see in just one screen, it was a little overwhelming at first though. > > Overall I can say it is a good software, it was a good experience. I do recommend i for the healthcare field. ----- ### "Horrible support process" — 1.0/5 > **Chris** | *2 July 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult > > **Cons**: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience. > > Awful support structure. Hard to get the techs to understand your problem. Accessing any of their platforms requires multiple factor authentication, so it makes dealing with them even more difficult. ----- ### "Endless Features for a Wide Range of Medical Practices" — 5.0/5 > **Haley** | *19 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care. > > **Cons**: Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs. > > Overall i am very satisfied with all the years of experience i have with eClinicalWorks. There are endless features and it can be of use for just about any medical practice. ----- ### "Eclinicalworks is 💯 the way to go\!" — 5.0/5 > **Verified Reviewer** | *24 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time constraints. > > **Cons**: I do still need to spend a reasonable amount of time with each file regardless of daily time restraints which is understandable and I see that with all platforms I use. > > Overall, I find eclinicalworks to be efficient, affordable and easy to use on a daily basis. I would recommend it to colleges and choose this platform to manage my files over any other medical management platform. ----- ### "Worst EHR EVER" — 1.0/5 > **Candice** | *2 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: They are cheaper then most\! There are not many pro's been with them since 2012. > > **Cons**: Ecw have no idea what they are doing there updates make work for providers and nurses, they NEVER FIX THE ISSUES always responding with the stupidest responses there are units of measure, and documentation needed for PGIP and insurance audits ECW operated with alot of IT'S not once has there updates been making it about medical updates, the worst EHR\! ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.in/software/120360/eclinicalworks?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/120360/eclinicalworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data