--- description: Get information about TeamDynamix price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamDynamix Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [TeamDynamix](/software/121317/teamdynamix) # TeamDynamix Canonical: https://www.capterra.in/software/121317/teamdynamix Page: 1 / 8\ Next: [Next page](https://www.capterra.in/software/121317/teamdynamix?page=2) > No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks. > > Verdict: Rated **4.4/5** by 170 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TeamDynamix? Organizations looking for a unified no-code ITSM/ESM platform offering low admin overhead, with a modern AI and automation architecture. Upper mid-market organizations with 1-10K FTE. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 170 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TeamDynamix - **Location**: Columbus, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: $1.00 - **Pricing Details**: Contact TeamDynamix for pricing details - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Automated Routing - Budget Management - Business Process Automation - Change Management Software - Collaboration Tools - Configuration Management - Contract/License Management - Cost-to-Completion Tracking - Customer Support Software - Dashboard Software - Data Management Software - Drag & Drop - File Sharing Software - Gantt/Timeline View - IT Asset Management Software - Incident Management Software - Inventory Management Software - Issue Management - Kanban Board - Knowledge Base Management - Knowledge Management Software - Macros/Templated Responses - Multi-Channel Communication - No-Code - Portfolio Management - Problem Management - Process Modeling & Designing - Project Planning/Scheduling - Project Tracking Software - Release Management - Reporting/Analytics - Reporting/Project Tracking - Resource Management Software - Role-Based Permissions - Self Service Portal - Service Level Agreement (SLA) Management - Surveys & Feedback - Task Management Software - Third-Party Integrations - Ticket Management - Time & Expense Tracking - Workflow Configuration - Workflow Management Software ... and 8 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software) - [Project Tracking Software](https://www.capterra.in/directory/31375/project-tracking/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) ## Alternatives 1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (751 reviews) 2. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (233 reviews) 3. [ServiceNow](https://www.capterra.in/software/152871/servicenow) — 4.5/5 (350 reviews) 4. [SysAid](https://www.capterra.in/software/107225/sysaid) — 4.5/5 (520 reviews) 5. [Desk Manager](https://www.capterra.in/software/173025/help-desk-software) — 4.8/5 (106 reviews) ## Reviews ### "Robust No-Code ITSM Powerhouse" — 5.0/5 > **Daniel** | *3 June 2026* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: The sheer robustness of the platform and its feature-rich, no-code architecture. It effortlessly centralizes our daily ticketing, incidents, and service tasks, providing our team with an excellent, scannable dashboard that aligns our entire operations without requiring a team of dedicated developers. > > **Cons**: The significant upfront time investment required for customization. While the platform is incredibly powerful, tailoring it to mirror our organization's specific, complex workflows can feel tedious and requires substantial administrative effort to get it exactly where we need it. > > Our experience has been highly positive. TeamDynamix serves as the operational backbone for our day-to-day IT service delivery. Once the initial hurdle of customization is cleared, it delivers massive business value by accelerating resolution times, breaking down data siloes, and significantly reducing our software overhead. ----- ### "Good higher ed ITSM solution" — 4.0/5 > **Traci** | *2 June 2026* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: Affordability to get started. Easy administration. Portal (client) environment easy to configure and manage. > > **Cons**: No third party implementation partners to make innovation at implementation limited. This necessitates working with internal engineers or project managers. > > Satisfactory for production, usable admin KB, and customer support is responsive. I've usually received adequate solutions, some are beyond support control and are instead recommended to be submitted as "enhancement requests" ----- ### "New to TDX but Loving It\!" — 5.0/5 > **Nathan** | *3 June 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Ease of use - No code / low code legit functionality. Assistance with setup - Implementation team really wants to make sure your instance of TDX meets your needs. Customer support - Have a question? TDX support is easily accessible using their own system to demonstrate its effectiveness. > > **Cons**: It is still early on in our journey into TDX but I would think that right now I struggle a little bit with their LMS, but I believe they are working on that. > > Great product. Easy to use and setup in our environment. It provides so many features that we really have to focus our scope to what we know we can implement now and then create a roadmap to take advantage of all of the other out-of-the-box features. ----- ### "Amazing for ITSM if you can put time into it." — 5.0/5 > **Justin** | *2 June 2026* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: I like the flexibility I have through TDX products to manage ITSM and ITAM as it best fits my organization. > > **Cons**: I do not like how complex some things become for what to an end user is a simple request. I think there is room to improve with the out of the box settings for users and ticketing applications. > > Overall I am happy with Team Dynamix as an ITSM platform as you get just as much as you put into it. ----- ### "Team Dynamix the Bew Frontier" — 4.0/5 > **Dean** | *2 June 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: mproved layout / usability Fits better within a laptop screen Cleaner, more modern UI New animations and mouseover functions Simplified navigation Single, clearly advertised search bar Branding \& identity Teladoc logo placement on top User guidance Welcome message explaining what GUS is > > **Cons**: Navigation \& behavior confusion Logo behavior is unintuitive Clicking the Teladoc logo redirects externally instead of returning “Home,” which is what users expect Navigation bar value is unclear If everything routes to the same place (ticketing), the navbar may not add value “Popular services” doesn’t function as expected Looks like shortcuts, but doesn’t actually route to service requests ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.in/software/121317/teamdynamix?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/121317/teamdynamix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data