--- description: Get information about Genbook price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Genbook Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Genbook](/software/122072/genbook) # Genbook Canonical: https://www.capterra.in/software/122072/genbook Page: 1 / 12\ Next: [Next page](https://www.capterra.in/software/122072/genbook?page=2) > Genbook is a smart and simple all-in-one appointment scheduling solution that helps entrepreneurs build a better business experience. > > Verdict: Rated **4.7/5** by 277 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Genbook? Over 22,000 successful hair, beauty and wellness entrepreneurs use Genbook to manage and elevate their businesses, winning the hearts and minds of their clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 277 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Genbook - **Location**: San Francisco, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Genbook's pricing starts at just $25 per month (annual). There are no hidden fees or surprises. All features, all bookings and all email and text messages are included in every plan and we offer a no-obligation free 30 day trial. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Confirmations/Reminders - Customer Database - Customizable Branding - Electronic Payments - Email Marketing Software - Employee Management - For Barbershops - For Salons and Spas - Gift Card Management - Inventory Management Software - Mobile Access - Multi-Location - Online Booking - Online Payments - Point of Sale (POS) - Real-time Scheduling - Recurring Appointments - Reminders - Reporting & Statistics - Website Integration ## Integrations (12 total) - Constant Contact - Google Ads - Google Calendar - Google Maps - Instagram - Meta for Business - Microsoft Outlook - Square Payments - Squarespace - Stripe - Wix - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Appointment Scheduling Software](https://www.capterra.in/directory/30757/appointment-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.capterra.in/directory/30757/appointment-scheduling/software) - [Salon Software](https://www.capterra.in/directory/30028/salon/software) - [Spa Software](https://www.capterra.in/directory/30782/spa/software) - [Massage Therapy Software](https://www.capterra.in/directory/30919/massage-therapy/software) - [Barbershop Software](https://www.capterra.in/directory/31458/barbershop/software) ## Alternatives 1. [WellnessLiving](https://www.capterra.in/software/145039/wellnessliving) — 4.4/5 (605 reviews) 2. [vcita](https://www.capterra.in/software/142264/appointment-scheduling) — 4.5/5 (291 reviews) 3. [Mindbody](https://www.capterra.in/software/40229/mindbody) — 4.0/5 (2982 reviews) 4. [Reservio](https://www.capterra.in/software/130471/reservio) — 4.6/5 (142 reviews) 5. [Booker](https://www.capterra.in/software/90708/booker) — 4.1/5 (978 reviews) ## Reviews ### "I love genbook" — 5.0/5 > **Brannigan** | *26 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: My favourite feature was that they automatically send out review requests to every client > > **Cons**: I wish it was more suited for massage therapists. Had a place to add memberships and gift cards. Was able to write soap notes > > I love Genbook and have been using it for 6 years until they sold out to BOOKSY ----- ### "Happy user for almost nine years" — 5.0/5 > **Kelly** | *3 December 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What I like most is a hard one to narrow down. There is so much I like, mostly revolving around ease of use for both myself and my clients. But overall I’d have to say what I like most is that Genbook is always working to make their software better, in ways both big and small. > > **Cons**: The only complaint I had for many years was the lack of a waitlist feature, but Genbook now has that, so honestly there isn’t anything else I dislike. > > Genbook has been easy for myself and my clients to use from day one. I’m constantly getting feedback from clients about how easy it was and how they liked being able to book whenever they wanted. Any little problems I’ve had over the years have always been taken care of very quickly through the support staff, so I never have to worry that something will go wrong and not get fixed. And I get all that ease of use and fast helpful support at a very affordable price. ----- ### "Simple & Effective" — 5.0/5 > **Andrew** | *4 December 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Seamless integration with Stripe. They DON'T use PayPal. Not having to be a middle man with scheduling or taking payments. Being able to add a "Book Now" button to my site and social media accounts. The ease of set up, use, and customization. Being able to add specific hours of operation to different days of the week. > > **Cons**: Not being able to update my time zone/location manually (I have to email tech support for this to happen and I move A LOT) Not being able to offer coupon/promo codes (seriously this is a HUGE fail and seems like a no-brainer) Some of the interface is a bit fiddly and over wrought, but is getting better. Often the features feel like they were built by someone who ISN'T an entrepreneur, but is a coding expert who is really impressed with their own coding abilities. VThe calendar integration (linking my Gmail calendar) is nice that it populates from Genbook-\>Gmail, but to be TRULY amazing they would also create a way to populate my Genbook calendar via Gmail. > > I love the ease of using Genbook. Not only setting it up from my end, but the ease that it affords my clients too. From service selection, to booking, and making payments I love that my customers can do it all with just a few clicks. Genbook's automation and seamless interface has not only helped me grow my business, but it makes it so easy\! ----- ### "very sad cheap system" — 1.0/5 > **zachery** | *24 June 2021* | Cosmetics | Recommendation rating: 0.0/10 > > **Pros**: they seemed to be like most system.. very basic... > > **Cons**: so first off they will not add feature or fix flaws in their system you tell them about. big issues this is an online booking system. their system will does not easily show you who canceled you have to really hunt for it. second you can't see when someone moves and apt. I have a cancelation policy and someone canceled their apt today and I have no way to see who it is or where they moved the apt to. that person cost me money by making a whole in my day and I have no way to keep track of who it was and prevent them from doing it all the time in the future. > > not good.. they don't listen to you when you tell them about problems with their system and they will not try to update the system... ----- ### "Genbook makes it so easy to for clients to schedule with me\!" — 5.0/5 > **Theresa** | *4 December 2019* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of setup and the flexibility I have with my schedule. It's easy to change my hours and availability. It's easy to mark when I'll be out of town. When I brought another person into my business, it was straightforward and intuitive how to do her scheduling as well. In the nine years I've been using Genbook, they've just continued to add more features and to make the software more intuitive and easy to use. Also, my clients love it. I consistently have clients telling me how easy it is to schedule through Genbook as compared to a lot of other options. Lastly, I'm so glad I have the option to request a credit card when scheduling. My no shows are almost down to zero. My frustration and wasted time are drastically reduced\! Oh\! And the reviews\! I LOVE that Genbook automatically requests reviews from my clients after their sessions. It's been so, so helpful from a marketing perspective. > > **Cons**: Every once in a while, it's glitchy and I can't log in, or a client has a conflicting time show up on their calendar. But it's rare, and lately the communication from Genbook regarding any issues has been stellar. Oh, and I wish there was a way to connect the Genbook reviews to Yelp\! or Google Reviews, or any other, more public review site. I love that the reviews are collected, I just wish more people, especially potential clients who have never scheduled with me before, could see them. > > Genbook allows me to run my own business much more smoothly than I'd be able to without it. Because of Genbook, at least 80% of my clients handle their own scheduling, at their own convenience. This frees up so much of my time. Instead of playing phone or email tag, trying to figure out a good time that works for each and every session for each and every client, I can just live my life while my schedule fills up on its own. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.in/software/122072/genbook?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/122072/genbook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data