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What Is OnceHub?

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time.

Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security.

Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.

Who Uses OnceHub?

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching and consulting, lifestyle and educational services.

OnceHub Software - OnceHub Quick Wins: Come prepared
OnceHub Software - OnceHub Quick Wins: Save hours of admin
OnceHub Software - OnceHub Quick Wins: Look your best in minutes
OnceHub Software - OnceHub Quick Wins: Field teams like a pro
OnceHub Software - OnceHub Quick Wins: Grab your chance now

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OnceHub Reviews for Indian Users

Average score

Overall
4.6
Ease of Use
4.1
Customer Service Software
4.6
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alexander
Alexander
Director of Operations in Canada
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Appointment booking made easy

5.0 5 years ago

Pros:

I've experimented with a few other scheduling & booking apps. ScheduleOnce by OnceHub stands out as the best & most convenient one for business purposes. Whenever someone wants to schedule a discovery call or consultation with my digital marketing agency, I simply hand them the page to book and I get all the info I need in a flash! It's eliminated communication barriers between myself & my customers & prospects, and has helped me greatly to expedite the marketing help I provide for small business owners and professional consultants. The best part, SO integrates direct with Google Calendar - meaning all we need to do to block off an unavailable time is create an event from our Calendar, which is a huge save for those times I'm not signed into OnceHub.

Cons:

SO doesn't easily integrate with Instagram and other social media. If IG had directly supported it as a custom booking option for business profiles, it would be even more of a life-saver for those visiting our business Instagram profile.

Charis
CEO in Greece
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Most powerful customer engagement software

5.0 3 weeks ago New

Comments: Very satisfied with the platform, I have tried many and its the only one that can capture all my business processes.

Pros:

Flexibility - you can literally do everything you want to. I do not understand why calendly is still a thing

Cons:

Comes with a pretty steep learning curve, but it pays off

OnceHub Response

3 weeks ago

We are so pleased our tools are able to cover all your business processes - this is exactly what we are striving for! Thank you so much for taking the time to give us your feedback too, we so appreciate your honesty. Would you be interested in speaking with our product team about the steep learning curve? We'd love to understand the issues better so that we can continue to improve upon it. If you would like to book a product feedback session, please follow the instructions on this link: https://go.oncehub.com/.MA3KVD68. In the meantime, may your qualified leads roll in, and do reach out to our helpful support team if you need any other assistance.

Anastacia
Account Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

ScheduleOnce

3.0 2 years ago

Comments: I did not like hardly any bit of this tool. It was very confusing for my clients to configure their schedules. Hard for them to adjust their availability etc. I spent so much time just helping clients troubleshoot their issues. This tool was not very user-friendly at all.

Pros:

Pretty much the only thing I really liked about this tool is the fact that it offers an embed code for websites/clickfunnels on the free account. I created lead generation funnels for direct sales and my clients would need some sort of tool that would allow them to embed their schedule directly into the site. This tool lets you do that for free. So that's nice.

Cons:

I really disliked the fact that it had such a confusing interface for my clients.

OnceHub Response

2 years ago

We're very sorry to hear about your frustration with our user interface Anastacia. We hope you'll give it another chance next week after we release our new navigation (on October 12) which is intended to make our powerful functionality much more intuitive to use. We look forward to your feedback!

Amanda
Administrator Tech Developer and more in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Appointment Management Software we have used

5.0 8 months ago

Comments: Overall, we absolutely love this platform. The pricing is very competitive, the platform works flawlessly, and it's perfect for all of our needs.

Pros:

User friendly, integrates REALLY WELL with what we use and our clients and potential clients find it very easy to use.

Cons:

The setup was initially a little odd but we are used to it now and have no issues.

OnceHub Response

6 months ago

Amanda, how did we leave your review of OnceHub unanswered for over a month! Thank you so much for taking the time to tell us how we're doing. We also appreciate hearing how your clients and prospects experience the system. That's what matters most!

Andrew
Marketing Technologist in Canada
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Amazing features and product but not intuitive UI or customization

5.0 4 years ago

Comments: ScheduleOnce is solving exactly what we need it to do which is why we continue to use it. I wish tweaks were made to simplify the interface and give the ability to customize more within the tool. This is something that Acuity had that we were more excited about but ScheduleOnce has delivered what we need it to do perfectly for its core functionality.

Pros:

ScheduleOnce was one of the few platforms that solved a unique scenario for us. We needed the ability to book a meeting space calendar and multiple sales calendars at a single time. We do demo's of technology products and needed specific rooms booked with a sales person to execute the demo. Other products didn't allow the ability to book the meeting space and individual effectively. The other aspect that I do love is that ScheduleOnce easily connects with Zapier to push the scheduled booking through Zapier into HubSpot CRM via a form submission for a consistent experience for our sales team and ongoing automation within our company. Our sales team actually doesn't have to touch ScheduleOnce and maintains everything within HubSpot for their bookings.

Cons:

I don't like that you have to sign out and log in via Google incognito to configure different accounts. Because we are using meeting spaces as a user there is a lot of signing out and signing in to configure the accounts vs. doing it in one space or having meeting spaces different than users. Our scenario is unique but this is a frustrating part when you are trying to configure 5 different accounts to all work together for bookings. These 5 accounts aren't all people. Other aspect I don't like are: -Limited access to customize styling of the calendar booking via CSS or HTML. More flexibility to customize and style with brand fonts, look and feel etc. would be beneficial. -Complex customization of emails and if you do a warning tells you that it might not work in the future if you custom outside of their standards -The UI of ScheduleOnce is complex and although the Knowledge base is robust to solve for almost every scenario it could be much more intuitive for a user. There is a learning curve especially when using various users and meetings spaces together.