--- description: Get information about Bonterra Apricot price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra Apricot Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Bonterra Apricot](/software/123342/bonterra-case-management) # Bonterra Apricot Canonical: https://www.capterra.in/software/123342/bonterra-case-management Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/123342/bonterra-case-management?page=2) > Bonterra Apricot is a secure, flexible, and easy-to-use case management solution for nonprofits of any size. > > Verdict: Rated **4.2/5** by 225 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bonterra Apricot? Human Services, Victim's Support, Child \& Family Services, Foundations, Faith-Based Services, Food Services, Senior Services, Workforce Services, Developmental Services and more... ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 225 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bonterra - **Location**: Washington, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Bonterra for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Appointment Management - CRM Software - Case Management software - Case Notes - Client Management - Communication Management - Compliance Management - Document Management Software - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Member Database - Program Management - Referral Management - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Self Service Portal - Time Tracking Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Human Services Software](https://www.capterra.in/directory/30660/human-services/software) ## Related Categories - [Human Services Software](https://www.capterra.in/directory/30660/human-services/software) - [Nonprofit Software](https://www.capterra.in/directory/30805/nonprofit/software) - [Government Software](https://www.capterra.in/directory/20048/government/software) - [Social Work Case Management Software](https://www.capterra.in/directory/31462/social-work-case-management/software) - [Mental Health Software](https://www.capterra.in/directory/30217/mental-health/software) ## Alternatives 1. [Givebutter](https://www.capterra.in/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.capterra.in/software/156860/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.capterra.in/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 4. [Zeffy](https://www.capterra.in/software/220131/zeffy) — 4.8/5 (473 reviews) 5. [Bonterra Network for Good](https://www.capterra.in/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Reviews ### "Hey it's all good" — 5.0/5 > **Aaron** | *14 February 2025* | Civic & Social Organization | Recommendation rating: 9.0/10 > > **Pros**: I like the ease of the system, from the first day to today it has been intuitive. > > **Cons**: Sometimes it loads slowly in the afternoon > > Pretty good, other than some issues in the afternoon when many people are using it. ----- ### "AVOID BONTERRA WITH EVERYTHING YOU HAVE\!" — 1.0/5 > **Shirlee** | *18 June 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: I really used to like the customizable features of Apricot. I literally like nothing about Bonterra. They are predatory and buy up systems important to nonprofits and then jack the prices up. > > **Cons**: The price\!\! Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle. > > I DESPISE THEM WITH ALL MY BEING. The exploitation of nonprofit services at the horrifyingly exorbitant prices is unconsciounable. The nonprofit sector is struggling already. Bonterra is just around to bayonet the wounded and make sure the support resources and software are out of reach costwise. HATE THEM. ----- ### "This is a great database that is well worth the price" — 5.0/5 > **Gregory** | *27 August 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize just about any field and report without having to ask or pay Bonterra to do it for me. > > **Cons**: There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them. These are fields in prebuilt forms. > > Overall my experience has been great. The training I had before we launched our database was great and the continued support is very helpful. ----- ### "Bonterra Case Management: A quick glance" — 5.0/5 > **Nick** | *12 August 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: On the front end, the ability for our team to collaborate with each other regardless of who was the case manager. On the back end, the ability to create what we needed how we need it. Building our own forms and workflows that work for us rather than a cookie cutter solution that we would have to work around and change our process to fit the product. > > **Cons**: The inability for the calendar within Bonterra Case Management to sync with our calendars. We are a GSuite organization and would love that when we put a next appointment for a client within Bonterra Case Management, the ability for that to automatically be put on our calendars as well. > > Overall it has been great. We have been able to cut down our human error from going paper/spreadsheets to this solution with the tracking and reporting. It has also drastically reduced the amount of time to type up reports for our grants. Prior we would be looking at 6-8 hours per report. With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire report done in 1 to 2 hours. ----- ### "great product, wished there would've been more guidance" — 4.0/5 > **Jessica** | *14 February 2025* | Mental Health Care | Recommendation rating: 6.0/10 > > **Pros**: The flexibility of the different product within it and how they work together is helpful. > > **Cons**: It was a difficult product to set up with little guidance. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/123342/bonterra-case-management?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/123342/bonterra-case-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data