---
description: Get information about Formala price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Formala Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [Formala](/software/1237707/Formala)

# Formala

Canonical: https://www.capterra.in/software/1237707/Formala

> Formala is AI receptionist software that automates inquiries, schedules appointments, and sends qualified leads to business owners.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Formala?

Small business owners, solopreneurs and SaaS websites.

## About the vendor

- **Company**: Formala

## Commercial Context

- **Starting Price**: $19.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Dashboard Software
- Question Library
- Reporting/Analytics
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [360 Degree Feedback Software](https://www.capterra.in/directory/30666/360-degree-feedback/software)

## Related Categories

- [360 Degree Feedback Software](https://www.capterra.in/directory/30666/360-degree-feedback/software)
- [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Asana](https://www.capterra.in/software/120550/asana-pm) — 4.5/5 (13703 reviews)
2. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10512 reviews)
3. [Vantage Circle](https://www.capterra.in/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
4. [Deel](https://www.capterra.in/software/205015/deel) — 4.9/5 (4312 reviews)
5. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2926 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1237707/Formala)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10182289/Formala/> |
| en-AE | <https://www.capterra.ae/software/1237707/Formala> |
| en-AU | <https://www.capterra.com.au/software/1237707/Formala> |
| en-CA | <https://www.capterra.ca/software/1237707/Formala> |
| en-GB | <https://www.capterra.co.uk/software/1237707/Formala> |
| en-IE | <https://www.capterra.ie/software/1237707/Formala> |
| en-IL | <https://www.capterra.co.il/software/1237707/Formala> |
| en-IN | <https://www.capterra.in/software/1237707/Formala> |
| en-NZ | <https://www.capterra.co.nz/software/1237707/Formala> |
| en-SG | <https://www.capterra.com.sg/software/1237707/Formala> |
| en-ZA | <https://www.capterra.co.za/software/1237707/Formala> |

-----

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