---
description: Get information about Faheemly price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Faheemly Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Faheemly](/software/1238374/Faheemly)

# Faheemly

Canonical: https://www.capterra.in/software/1238374/Faheemly

> Arabic-first AI customer support for website chat and messaging channels, grounded in your business knowledge with human handoff.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Faheemly?

Best for Arabic-speaking businesses that handle frequent customer inquiries, including clinics, e-commerce, retail, restaurants, education, and service companies.

## About the vendor

- **Company**: Faheemly

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Faheemly offers three monthly subscription plans:&#10;&#10;Basic: SAR 199/month — 2,000 messages, website chat widget, 1 team seat, knowledge base, and email/ticket support.&#10;&#10;Pro: SAR 399/month — 5,000 messages, website widget + Telegram, 2 team seats, expanded knowledge base, reports and CSV export, human handoff, live support, and priority support.&#10;&#10;Enterprise: SAR 599/month — 10,000 messages, website widget, Telegram, WhatsApp, Messenger, Instagram, 3 team seats, expanded knowledge base, CRM, API access, branding removal, and highest-priority support.&#10;&#10;Current prices are launch-offer prices. Regular monthly prices are SAR 299 for Basic, SAR 499 for Pro, and SAR 699 for Enterprise.&#10;&#10;A free trial is available. There is no permanent free plan.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: Bahrain, Egypt, Kuwait, Oman, Saudi Arabia, United Arab Emirates

## Features

- Automated Responses
- Autonomous Task Execution
- CRM Integration
- Chatbot software
- Communications Management
- Customer Support Software
- Dashboard Software
- Natural Language Processing
- Proactive Chat
- Transfers/Routing

## Integrations (4 total)

- AI Agent for Sales
- AI Agents for Customer Service
- AI Appointment Assistant
- AI Chatbot Support

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)
- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3481 reviews)
2. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [TeamSupport](https://www.capterra.in/software/87908/teamsupport) — 4.5/5 (849 reviews)
5. [Talkdesk](https://www.capterra.in/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1238374/Faheemly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10182953/Faheemly/> |
| en-AE | <https://www.capterra.ae/software/1238374/Faheemly> |
| en-AU | <https://www.capterra.com.au/software/1238374/Faheemly> |
| en-CA | <https://www.capterra.ca/software/1238374/Faheemly> |
| en-GB | <https://www.capterra.co.uk/software/1238374/Faheemly> |
| en-IE | <https://www.capterra.ie/software/1238374/Faheemly> |
| en-IL | <https://www.capterra.co.il/software/1238374/Faheemly> |
| en-IN | <https://www.capterra.in/software/1238374/Faheemly> |
| en-NZ | <https://www.capterra.co.nz/software/1238374/Faheemly> |
| en-SG | <https://www.capterra.com.sg/software/1238374/Faheemly> |
| en-ZA | <https://www.capterra.co.za/software/1238374/Faheemly> |

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