---
description: Get information about Claritysoft CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Claritysoft CRM Price, Features, Reviews & Ratings - Capterra India
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Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm)

# Claritysoft CRM

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> Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
> 
> Verdict: Rated **4.5/5** by 243 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Claritysoft CRM?

Claritysoft CRM delivers the power, ease and affordability to help small, medium and large companies.  Flexibility and Ease of customization enable us to serve companies in most industries as well.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 243 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claritysoft
- **Location**: Dublin, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Per User
- **Pricing Details**: Choose the Claritysoft CRM pack that's right for you. With 3 versions available, and the option of adding individual features as needed, you can tailor your CRM solution to your exact specifications. Get your work done without paying for functionality you don't need and won't use. &#10;Start with the already robust and comprehensive Professional Pack, or the expanded and broad Accelerator Pack, and add more features as needed. Or explode into action with the complete CRM Suite. A full arsenal of Claritysoft's all-encompassing, powerful and extensive tools, including Claritysoft's outstanding Marketing, Projects and Help Desk Modules. With Claritysoft CRM you'll find, or create the exact CRM you need. Pricing starts at $39 per user/month, billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling Software
- Automated Routing
- CRM Software
- Calendar Management
- Calendar/Reminder System
- Campaign Management Software
- Collaboration Tools
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management Software
- Email Marketing Software
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Marketing Automation Software
- Mobile Access
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics Software
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Self Service Portal
- Support Ticket Management
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

## Integrations (6 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Advanced
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.in/directory/30017/lead-management/software)
- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6973 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18782 reviews)
4. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4458 reviews)
5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5822 reviews)

## Reviews

### "We love Claritysoft CRM\!" — 4.0/5

> **Chastity** | *4 August 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: The transition from another CRM to Claritysoft was very seamless. Very user friendly\! We love the way that the Accounts, Contacts and Opportunities modules all work together.
> 
> **Cons**: I do not like that engage does not communicate with the CRM. We would love to be able to create tasks directly from Engage for our tram based on email campaign performance.
> 
> We have had a great experience since 2022 using this CRM, it works great for our sales team\! Some of our team are not super tech savvy and everyone seems to be able to use Claritysoft successfully.

-----

### "Administration Manager" — 4.0/5

> **Katie** | *3 March 2026* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: The information search is pretty easy, and I appreciate the security features especially. Being able to have certain project limited in view and scope to certain team members has been very good for client confidentiality. I appreciate how easy it is to customize views for my different potential workflows, as I wear a lot of hats at my company.
> 
> **Cons**: I wish there were more links between the different project levels, as they feel very siloed. The contact information being siloed away from the project information, being siloed away from the client account is frankly a little strange. The high degree of user interface customizability also took some getting used to to be able to use effectively.
> 
> Overall, positive\! It's secure, well built, they've been very responsive to our requests, and I appreciate working with them.

-----

### "Not what we were expecting" — 2.0/5

> **Jen** | *21 July 2025* | Environmental Services | Recommendation rating: 2.0/10
> 
> **Pros**: The ability to email a large number of people at one time.&#10;The group edit function at the Project level reduced my completion of projects.&#10;The availability of looking up a contact and being able to look at their emails \&amp; projects at a glance.
> 
> **Cons**: When we transferred from our old database, we have contacts with duplicate contact records because they changed Accounts prior to the transfer. When we merge the contacts so all their projects are under one Contact record, it changes all the Account names to the most current Account. &#10;When we change the Account for the Contact at the Contact level, the new Account information doesn't update at the Contact level.&#10;We have to have 2 fields for email addresses because the blue print Email field doesn't flow into the Project.&#10;The Salutation field is only visible at the Contact record.
> 
> It has been a frustrating switch from our old database. Some records didn't transfer and our customization wasn't as we expected. We have had to transfer many things from the old database manually on a daily basis since September 2024.

-----

### "Affordable and easy to use" — 5.0/5

> **Simon** | *3 March 2026* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: I like how user friendly it is. It is layed out very well and helps to keeps things incredibly organized. It also gives really good visibility for anything you would want to track
> 
> **Cons**: I would say the limitations on a few of the filters and importing new data can occasionally be a bit frustrating
> 
> My experience has been great. It has been super easy to learn and integrate our sales plans into action

-----

### "Keep pushing\!" — 4.0/5

> **Verified Reviewer** | *4 August 2025* | Construction software | Recommendation rating: 8.0/10
> 
> **Pros**: Customer service, I can always call in when I have a complaint. Also, it's very flexible, I can always customize the next functionality that we want to add.
> 
> **Cons**: The mobile app is still very lackluster, as well as the mobile version of the site, although much improved, still has limited functionality. Not being able to access Support tickets, for example.
> 
> Overall, I think it's a great product and has served us well, even though we still feel there are improvements that are very needed and very overdue.

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