---
description: Get information about AFUM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AFUM Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [AFUM](/software/1239218/AFUM)

# AFUM

Canonical: https://www.capterra.in/software/1239218/AFUM

> AFUM automates chats on WhatsApp, Instagram, and Facebook using CRM, AI agents, and flow builders to streamline conversations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses AFUM?

AFUM is built for service businesses that rely on WhatsApp, Instagram, and Facebook to acquire and manage clients. Primary users include business owners, marketing managers, and sales teams at small t

## About the vendor

- **Company**: AFUM

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, United Arab Emirates, United Kingdom, United States

## Features

- Contact Management Software
- Data Import/Export
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access

## Integrations (10 total)

- AI Agents
- Booking
- Booking Automation
- Booking Autopilot
- Booking Manager
- Facebook Apps and Tabs
- Instagram
- WhatsApp
- WhatsApp Business API
- Whatsapp CRM

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1005 reviews)
2. [Apptivo](https://www.capterra.in/software/1011835/apptivo) — 4.4/5 (708 reviews)
3. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1331 reviews)
4. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6998 reviews)
5. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1239218/AFUM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10183797/AFUM/> |
| en-AE | <https://www.capterra.ae/software/1239218/AFUM> |
| en-AU | <https://www.capterra.com.au/software/1239218/AFUM> |
| en-CA | <https://www.capterra.ca/software/1239218/AFUM> |
| en-GB | <https://www.capterra.co.uk/software/1239218/AFUM> |
| en-IE | <https://www.capterra.ie/software/1239218/AFUM> |
| en-IL | <https://www.capterra.co.il/software/1239218/AFUM> |
| en-IN | <https://www.capterra.in/software/1239218/AFUM> |
| en-NZ | <https://www.capterra.co.nz/software/1239218/AFUM> |
| en-SG | <https://www.capterra.com.sg/software/1239218/AFUM> |
| en-ZA | <https://www.capterra.co.za/software/1239218/AFUM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"AFUM","description":"AFUM is a customer relationship management and messaging automation platform that unifies conversations across WhatsApp, Instagram, and Facebook via a single interface. As a verified Meta Tech Provider, it connects through official Meta APIs for secure communication. The unified inbox consolidates messages, enabling teams to assign agents, track unread messages, and send media files. A visual flow builder allows automated conversation paths without coding, while AI agents trained on business documents provide 24/7 support. Appointment booking integrates with WhatsApp, offering calendar sync, reminders, and custom fields. The campaign broadcaster supports targeted WhatsApp campaigns with audience segmentation and tracking. The sales pipeline uses a Kanban board for lead management, and the online store includes product catalogs, discount codes, and order management. Security features include encrypted API tokens, data isolation, and PCI DSS Level 1 compliant payment processing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/880f6b0b-437e-4b26-a5b9-e3483cbcb7b6.png","url":"https://www.capterra.in/software/1239218/AFUM","@id":"https://www.capterra.in/software/1239218/AFUM#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/software/1239218/AFUM#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is AFUM?","@type":"Question","acceptedAnswer":{"text":"AFUM is a customer relationship management and messaging automation platform that unifies conversations across WhatsApp, Instagram, and Facebook via a single interface. As a verified Meta Tech Provider, it connects through official Meta APIs for secure communication. The unified inbox consolidates messages, enabling teams to assign agents, track unread messages, and send media files. A visual flow builder allows automated conversation paths without coding, while AI agents trained on business documents provide 24/7 support. Appointment booking integrates with WhatsApp, offering calendar sync, reminders, and custom fields. The campaign broadcaster supports targeted WhatsApp campaigns with audience segmentation and tracking. The sales pipeline uses a Kanban board for lead management, and the online store includes product catalogs, discount codes, and order management. Security features include encrypted API tokens, data isolation, and PCI DSS Level 1 compliant payment processing.","@type":"Answer"}},{"name":"Who Uses AFUM?","@type":"Question","acceptedAnswer":{"text":"AFUM is built for service businesses that rely on WhatsApp, Instagram, and Facebook to acquire and manage clients. Primary users include business owners, marketing managers, and sales teams at small t","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1239218/AFUM#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"AFUM","position":3,"item":"/software/1239218/AFUM","@type":"ListItem"}]}]}
</script>