---
description: Get information about C360 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: C360 Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [C360](/software/1240508/C360)

# C360

Canonical: https://www.capterra.in/software/1240508/C360

> Cloud-based unified communications platform for Microsoft Teams, combining telephony, contact centre, call recording, and analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses C360?

Small, midsize, and large businesses across education, healthcare, legal, financial services, public sector, professional services, and contact centres that use Microsoft Teams as their primary.

## About the vendor

- **Company**: Conversant Technology

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada, Switzerland, United Kingdom, United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Alternatives

1. [SparkTG VCC](https://www.capterra.in/software/137672/ivr) — 4.7/5 (46 reviews)
2. [Webex Suite](https://www.capterra.in/software/733/webex) — 4.4/5 (7417 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4094 reviews)
4. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1240508/C360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10185086/C360/> |
| en-AE | <https://www.capterra.ae/software/1240508/C360> |
| en-AU | <https://www.capterra.com.au/software/1240508/C360> |
| en-CA | <https://www.capterra.ca/software/1240508/C360> |
| en-GB | <https://www.capterra.co.uk/software/1240508/C360> |
| en-IE | <https://www.capterra.ie/software/1240508/C360> |
| en-IL | <https://www.capterra.co.il/software/1240508/C360> |
| en-IN | <https://www.capterra.in/software/1240508/C360> |
| en-NZ | <https://www.capterra.co.nz/software/1240508/C360> |
| en-SG | <https://www.capterra.com.sg/software/1240508/C360> |
| en-ZA | <https://www.capterra.co.za/software/1240508/C360> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"C360","description":"C360 is a cloud-based communications platform that sits above Microsoft Teams, bringing together telephony, contact centre, call recording, and analytics in one place. Organisations use it to manage all voice and digital communications without leaving their existing Teams environment.\n\nBusinesses can handle calls, live chat, email, and social messaging (including WhatsApp, Facebook, LinkedIn, and X) from a single interface. Compliant call recording with encrypted storage supports regulations including FCA, MiFID II, GDPR, HIPAA, and PCI DSS. Visual dashboards display call volumes, queue times, agent activity, and KPIs.\n\nC360 uses a modular structure with three tiers: Lite, Plus, and Premium. Organisations can start with core features and add capabilities over time without switching platforms.\n\nC360 suits businesses of all sizes across education, healthcare, legal, finance, public sector, and professional services that rely on Microsoft Teams for day-to-day communications.","image":"https://images.g2crowd.com/display-layer-screenshots/2066497/827b0c760119fc43d9be17ea86a6b1d5d9cc043fcebf472ceaf1df734343f7f6.png","url":"https://www.capterra.in/software/1240508/C360","@id":"https://www.capterra.in/software/1240508/C360#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1240508/C360#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is C360?","@type":"Question","acceptedAnswer":{"text":"C360 is a cloud-based communications platform that sits above Microsoft Teams, bringing together telephony, contact centre, call recording, and analytics in one place. Organisations use it to manage all voice and digital communications without leaving their existing Teams environment.Businesses can handle calls, live chat, email, and social messaging (including WhatsApp, Facebook, LinkedIn, and X) from a single interface. Compliant call recording with encrypted storage supports regulations including FCA, MiFID II, GDPR, HIPAA, and PCI DSS. Visual dashboards display call volumes, queue times, agent activity, and KPIs.C360 uses a modular structure with three tiers: Lite, Plus, and Premium. Organisations can start with core features and add capabilities over time without switching platforms.C360 suits businesses of all sizes across education, healthcare, legal, finance, public sector, and professional services that rely on Microsoft Teams for day-to-day communications.","@type":"Answer"}},{"name":"Who Uses C360?","@type":"Question","acceptedAnswer":{"text":"Small, midsize, and large businesses across education, healthcare, legal, financial services, public sector, professional services, and contact centres that use Microsoft Teams as their primary.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1240508/C360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"C360","position":3,"item":"/software/1240508/C360","@type":"ListItem"}]}]}
</script>