---
description: Get information about Kanali price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kanali Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Kanali](/software/1241591/Kanali)

# Kanali

Canonical: https://www.capterra.in/software/1241591/Kanali

> WhatsApp CRM for teams in Colombia on Meta's official API. Shared inbox, pipeline, quotes and chatbots. Pay per concurrent agent.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Kanali?

Colombian SMBs that serve customers over WhatsApp with a team: clinics, retailers, real estate, schools. Buyers: owners, operations and customer service or sales leads.

## About the vendor

- **Company**: Kanali

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Peru, Uruguay

## Features

- Activity Dashboard
- Contact Management Software
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management Software
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1005 reviews)
2. [Apptivo](https://www.capterra.in/software/1011835/apptivo) — 4.4/5 (708 reviews)
3. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1331 reviews)
4. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6998 reviews)
5. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1241591/Kanali)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10186171/Kanali/> |
| en-AE | <https://www.capterra.ae/software/1241591/Kanali> |
| en-AU | <https://www.capterra.com.au/software/1241591/Kanali> |
| en-CA | <https://www.capterra.ca/software/1241591/Kanali> |
| en-GB | <https://www.capterra.co.uk/software/1241591/Kanali> |
| en-IE | <https://www.capterra.ie/software/1241591/Kanali> |
| en-IL | <https://www.capterra.co.il/software/1241591/Kanali> |
| en-IN | <https://www.capterra.in/software/1241591/Kanali> |
| en-NZ | <https://www.capterra.co.nz/software/1241591/Kanali> |
| en-SG | <https://www.capterra.com.sg/software/1241591/Kanali> |
| en-ZA | <https://www.capterra.co.za/software/1241591/Kanali> |

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