---
description: Get information about Botfay price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Botfay Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Botfay](/software/1242191/Botfay)

# Botfay

Canonical: https://www.capterra.in/software/1242191/Botfay

> Botfay is chatbot software that unifies business messengers, using AI to automate customer responses and streamline communication.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Botfay?

Small and medium businesses that handle customer communication across multiple messengers — online stores, service businesses, real estate agencies, clinics and marketing/support teams looking to unif

## About the vendor

- **Company**: Botfay

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Polish, Russian, Spanish, Ukrainian
- **Available Countries**: Canada, France, Germany, Poland, Spain, United Kingdom, United States

## Features

- AI/Machine Learning
- Decision Support Software
- Integration into Third Party Applications
- Product Lifecycle Management Software
- Task Management Software

## Support Options

- Email/Help Desk
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)
- [AI Governance Tools](https://www.capterra.in/directory/34831/ai-governance-tools/software)

## Alternatives

1. [Qiscus](https://www.capterra.in/software/1026338/qiscus) — 4.4/5 (7 reviews)
2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24229 reviews)
3. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16476 reviews)
4. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4639 reviews)
5. [Zapier](https://www.capterra.in/software/130182/zapier) — 4.7/5 (3083 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1242191/Botfay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10186771/Botfay/> |
| en-AE | <https://www.capterra.ae/software/1242191/Botfay> |
| en-AU | <https://www.capterra.com.au/software/1242191/Botfay> |
| en-CA | <https://www.capterra.ca/software/1242191/Botfay> |
| en-GB | <https://www.capterra.co.uk/software/1242191/Botfay> |
| en-IE | <https://www.capterra.ie/software/1242191/Botfay> |
| en-IL | <https://www.capterra.co.il/software/1242191/Botfay> |
| en-IN | <https://www.capterra.in/software/1242191/Botfay> |
| en-NZ | <https://www.capterra.co.nz/software/1242191/Botfay> |
| en-SG | <https://www.capterra.com.sg/software/1242191/Botfay> |
| en-ZA | <https://www.capterra.co.za/software/1242191/Botfay> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Botfay","description":"Botfay is a messaging and AI platform that unifies business communication channels into one streamlined interface. The software integrates apps such as WhatsApp, Telegram, and Instagram, enabling centralized management of customer conversations and eliminating the need to switch between platforms. The built-in AI assistant operates around the clock, analyzing messages and providing context-based responses to ensure prompt and consistent customer engagement. Supporting multiple languages, including English, Ukrainian, Polish, Russian, French, and Spanish, the platform accommodates multilingual communication needs. By consolidating platforms and automating routine interactions, Botfay simplifies customer service operations and reduces response times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/af0bb3d2-fc7b-4575-9cb0-476d92278660.jpeg","url":"https://www.capterra.in/software/1242191/Botfay","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1242191/Botfay#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1242191/Botfay#faqs","mainEntity":[{"name":"What Is Botfay?","@type":"Question","acceptedAnswer":{"text":"Botfay is a messaging and AI platform that unifies business communication channels into one streamlined interface. The software integrates apps such as WhatsApp, Telegram, and Instagram, enabling centralized management of customer conversations and eliminating the need to switch between platforms. The built-in AI assistant operates around the clock, analyzing messages and providing context-based responses to ensure prompt and consistent customer engagement. Supporting multiple languages, including English, Ukrainian, Polish, Russian, French, and Spanish, the platform accommodates multilingual communication needs. By consolidating platforms and automating routine interactions, Botfay simplifies customer service operations and reduces response times.","@type":"Answer"}},{"name":"Who Uses Botfay?","@type":"Question","acceptedAnswer":{"text":"Small and medium businesses that handle customer communication across multiple messengers — online stores, service businesses, real estate agencies, clinics and marketing/support teams looking to unif","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Botfay","position":3,"item":"/software/1242191/Botfay","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1242191/Botfay#breadcrumblist"}]}
</script>