---
description: Get information about VICIfast price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VICIfast Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [VICIfast](/software/1243349/VICIfast)

# VICIfast

Canonical: https://www.capterra.in/software/1243349/VICIfast

> Cloud-based contact center platform with predictive dialing, inbound call handling, CRM integration, and real-time reporting.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses VICIfast?

Small to large businesses in sales, collections, telemarketing, customer support, and financial services that run outbound or inbound call center operations.

## About the vendor

- **Company**: VICIfast

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India, Pakistan, Philippines, United States

## Features

- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Callback Scheduling
- Campaign Management Software
- Computer Telephony Integration
- IVR
- Multiple Scripts
- Phone Key Input
- Pre-recorded Messages
- Text to Speech
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Phone Support
- 24/7 (Live rep)
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.in/directory/30231/ivr/software)

## Alternatives

1. [SparkTG VCC](https://www.capterra.in/software/137672/ivr) — 4.7/5 (46 reviews)
2. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4094 reviews)
3. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3494 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1243349/VICIfast)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10187920/VICIfast/> |
| en-AE | <https://www.capterra.ae/software/1243349/VICIfast> |
| en-AU | <https://www.capterra.com.au/software/1243349/VICIfast> |
| en-CA | <https://www.capterra.ca/software/1243349/VICIfast> |
| en-GB | <https://www.capterra.co.uk/software/1243349/VICIfast> |
| en-IE | <https://www.capterra.ie/software/1243349/VICIfast> |
| en-IL | <https://www.capterra.co.il/software/1243349/VICIfast> |
| en-IN | <https://www.capterra.in/software/1243349/VICIfast> |
| en-NZ | <https://www.capterra.co.nz/software/1243349/VICIfast> |
| en-SG | <https://www.capterra.com.sg/software/1243349/VICIfast> |
| en-ZA | <https://www.capterra.co.za/software/1243349/VICIfast> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"VICIfast","description":"VICIfast is a cloud-based and web-based VoIP dialer and contact center platform built for outbound and inbound call operations. It helps sales, support, and collections teams manage high call volumes through predictive, auto, and manual dialing options, reducing idle time between calls and minimizing manual dialing effort.\n\nTeams use VICIfast to run multiple campaigns simultaneously, route inbound calls, manage DNC list compliance, and guide agents through calls using built-in scripting tools. CRM integration allows call data to connect with existing business systems, and API access supports further customization.\n\nSupervisors gain real-time visibility into agent and campaign performance through live reporting and analytics dashboards. Call recording is also available for quality monitoring and compliance purposes.","image":"https://images.g2crowd.com/display-layer-screenshots/2085322/f0862dd4c921802f2336fe1ace3513ba5e7ff3156dd0a12f66e4745dec5b779b.jpg","url":"https://www.capterra.in/software/1243349/VICIfast","@id":"https://www.capterra.in/software/1243349/VICIfast#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.in/software/1243349/VICIfast#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is VICIfast?","@type":"Question","acceptedAnswer":{"text":"VICIfast is a cloud-based and web-based VoIP dialer and contact center platform built for outbound and inbound call operations. It helps sales, support, and collections teams manage high call volumes through predictive, auto, and manual dialing options, reducing idle time between calls and minimizing manual dialing effort.Teams use VICIfast to run multiple campaigns simultaneously, route inbound calls, manage DNC list compliance, and guide agents through calls using built-in scripting tools. CRM integration allows call data to connect with existing business systems, and API access supports further customization.Supervisors gain real-time visibility into agent and campaign performance through live reporting and analytics dashboards. Call recording is also available for quality monitoring and compliance purposes.","@type":"Answer"}},{"name":"Who Uses VICIfast?","@type":"Question","acceptedAnswer":{"text":"Small to large businesses in sales, collections, telemarketing, customer support, and financial services that run outbound or inbound call center operations.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1243349/VICIfast#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"VICIfast","position":3,"item":"/software/1243349/VICIfast","@type":"ListItem"}]}]}
</script>