---
description: Get information about Mystery Shopping & Audits price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mystery Shopping & Audits Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Mystery Shopping & Audits](/software/1243501/Mystery-Shopping-Audit-Auditor-Service)

# Mystery Shopping & Audits

Canonical: https://www.capterra.in/software/1243501/Mystery-Shopping-Audit-Auditor-Service

> Mystery Shopping \& Audit Auditor Service monitors performance and ensures service standards across all customer touchpoints.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Mystery Shopping & Audits?

Auditor Service is used by retail chains, restaurant franchises, hospitality companies, service centers, and customer experience managers.

## About the vendor

- **Company**: Auditor Service

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Panama, Peru, United States

## Features

- Audit Planning
- Compliance Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [Audit Software](https://www.capterra.in/directory/30664/audit/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (7007 reviews)
2. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10515 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4094 reviews)
4. [Hootsuite](https://www.capterra.in/software/121701/hootsuite) — 4.4/5 (3804 reviews)
5. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3494 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1243501/Mystery-Shopping-Audit-Auditor-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10188072/Mystery-Shopping-Audit-Auditor-Service/> |
| en-AE | <https://www.capterra.ae/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-AU | <https://www.capterra.com.au/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-CA | <https://www.capterra.ca/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-GB | <https://www.capterra.co.uk/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-IE | <https://www.capterra.ie/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-IL | <https://www.capterra.co.il/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-IN | <https://www.capterra.in/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-NZ | <https://www.capterra.co.nz/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-SG | <https://www.capterra.com.sg/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |
| en-ZA | <https://www.capterra.co.za/software/1243501/Mystery-Shopping-Audit-Auditor-Service> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Mystery Shopping & Audits","description":"Mystery Shopping &amp; Audit Auditor Service is a quality assurance platform that evaluates service delivery and ensures compliance in retail and customer service locations. It collects detailed evidence via photos, audio, and geolocation data across devices. Collaborative questionnaires and intelligent tools streamline audits, while expert reviewers validate visits for quality control. Historical data analysis identifies trends to guide strategic decisions. The system offers tactical reports for immediate insights and strategic reports for trend analysis, with advanced filtering. Integrated AI links standards, provides recommendations, and triggers alerts for swift action. Action plan tools enable centralized improvement management with real-time tracking. Accessible on any device, it empowers teams with actionable data for continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3ca7751a-a820-4ff0-bc03-b0a6284584e7.png","url":"https://www.capterra.in/software/1243501/Mystery-Shopping-Audit-Auditor-Service","@id":"https://www.capterra.in/software/1243501/Mystery-Shopping-Audit-Auditor-Service#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/software/1243501/Mystery-Shopping-Audit-Auditor-Service#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Mystery Shopping & Audits?","@type":"Question","acceptedAnswer":{"text":"Mystery Shopping & Audit Auditor Service is a quality assurance platform that evaluates service delivery and ensures compliance in retail and customer service locations. It collects detailed evidence via photos, audio, and geolocation data across devices. Collaborative questionnaires and intelligent tools streamline audits, while expert reviewers validate visits for quality control. Historical data analysis identifies trends to guide strategic decisions. The system offers tactical reports for immediate insights and strategic reports for trend analysis, with advanced filtering. Integrated AI links standards, provides recommendations, and triggers alerts for swift action. Action plan tools enable centralized improvement management with real-time tracking. Accessible on any device, it empowers teams with actionable data for continuous improvement.","@type":"Answer"}},{"name":"Who Uses Mystery Shopping & Audits?","@type":"Question","acceptedAnswer":{"text":"Auditor Service is used by retail chains, restaurant franchises, hospitality companies, service centers, and customer experience managers.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1243501/Mystery-Shopping-Audit-Auditor-Service#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Mystery Shopping & Audits","position":3,"item":"/software/1243501/Mystery-Shopping-Audit-Auditor-Service","@type":"ListItem"}]}]}
</script>