---
description: Get information about Smitey Ticket-System price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smitey Ticket-System Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Smitey Ticket-System](/software/1243596/Smitey-Ticket-System)

# Smitey Ticket-System

Canonical: https://www.capterra.in/software/1243596/Smitey-Ticket-System

> Cloud-based helpdesk and ticket management tool for tracking support requests, automating workflows, and managing team collaboration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Smitey Ticket-System?

Small to medium-sized businesses across industries seeking a ticket and helpdesk management solution to organize customer support and internal workflows.

## About the vendor

- **Company**: Smitey

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (805 reviews)
4. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11643 reviews)
5. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5318 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1243596/Smitey-Ticket-System)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10188167/Smitey-Ticket-System/> |
| en-AE | <https://www.capterra.ae/software/1243596/Smitey-Ticket-System> |
| en-AU | <https://www.capterra.com.au/software/1243596/Smitey-Ticket-System> |
| en-CA | <https://www.capterra.ca/software/1243596/Smitey-Ticket-System> |
| en-GB | <https://www.capterra.co.uk/software/1243596/Smitey-Ticket-System> |
| en-IE | <https://www.capterra.ie/software/1243596/Smitey-Ticket-System> |
| en-IL | <https://www.capterra.co.il/software/1243596/Smitey-Ticket-System> |
| en-IN | <https://www.capterra.in/software/1243596/Smitey-Ticket-System> |
| en-NZ | <https://www.capterra.co.nz/software/1243596/Smitey-Ticket-System> |
| en-SG | <https://www.capterra.com.sg/software/1243596/Smitey-Ticket-System> |
| en-ZA | <https://www.capterra.co.za/software/1243596/Smitey-Ticket-System> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Smitey Ticket-System","description":"Smitey Ticket-System is a cloud-based and web-based helpdesk and ticket management platform that helps teams handle customer support requests and internal workflows from one central place.\n\nBusinesses use it to create and track tickets, organize support queues, and keep customer communication structured. Teams can collaborate on open requests, follow defined workflows, and monitor progress through built-in reporting and analytics tools.\n\nKey features include ticket creation and tracking, helpdesk management, workflow automation, team collaboration tools, and reporting and analytics. These features help teams stay organized and respond to requests in a consistent, timely manner.\n\nSmitey Ticket-System is best suited for small to medium-sized businesses looking for a straightforward solution to manage customer support and internal helpdesk operations.","image":"https://images.g2crowd.com/display-layer-screenshots/2087200/300d17fb4db499127798ce0c270de19d393876829a314174f0bb4da0da99ed4f.png","url":"https://www.capterra.in/software/1243596/Smitey-Ticket-System","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1243596/Smitey-Ticket-System#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1243596/Smitey-Ticket-System#faqs","mainEntity":[{"name":"What Is Smitey Ticket-System?","@type":"Question","acceptedAnswer":{"text":"Smitey Ticket-System is a cloud-based and web-based helpdesk and ticket management platform that helps teams handle customer support requests and internal workflows from one central place.Businesses use it to create and track tickets, organize support queues, and keep customer communication structured. Teams can collaborate on open requests, follow defined workflows, and monitor progress through built-in reporting and analytics tools.Key features include ticket creation and tracking, helpdesk management, workflow automation, team collaboration tools, and reporting and analytics. These features help teams stay organized and respond to requests in a consistent, timely manner.Smitey Ticket-System is best suited for small to medium-sized businesses looking for a straightforward solution to manage customer support and internal helpdesk operations.","@type":"Answer"}},{"name":"Who Uses Smitey Ticket-System?","@type":"Question","acceptedAnswer":{"text":"Small to medium-sized businesses across industries seeking a ticket and helpdesk management solution to organize customer support and internal workflows.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Smitey Ticket-System","position":3,"item":"/software/1243596/Smitey-Ticket-System","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1243596/Smitey-Ticket-System#breadcrumblist"}]}
</script>