---
description: Get information about NewOrg price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: NewOrg Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Grant Management Software](/directory/30567/grant-management/software) > [NewOrg](/software/124958/neworg-management-system)

# NewOrg

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> Complete Client/Case Management for Nonprofits with complex programs.  Unparalleled support from a Certified Public Benefit Corporation
> 
> Verdict: Rated **4.8/5** by 73 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses NewOrg?

Complete Client/Case Management for Nonprofits - 50,000 users in US/Canada since 2006. HIPAA/PIPEDA compliant. 100% flexible for complex programs + unlimited free support/training. Organize + thrive\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 73 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: New Org
- **Founded**: 2003

## Commercial Context

- **Starting Price**: $250.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: NewOrg's straightforward pricing has 2 costs: initial Implementation/Customization fee + a simple ongoing monthly Hosting/Support fee starting at $250.  &#10;&#10;Monthly Hosting/Support is based on a sliding scale of number of staff users (not volunteers -- they are always free\!) starting at just $350/month for 5 users. It includes unlimited support incidents, up to 1 hour per incident. &#10;&#10;Implementation/Customization starts at $3500 and is based on the number of programs + complexity. It involves 360-degree scoping, customization (fields, screens, forms, reports, public-facing online web portal configuration, key integrations with outside systems), robust custom documentation +  training.&#10;&#10;NewOrg's process + transparent pricing are designed to ensure your organization's success when getting started, and without incurring any unexpected "gotcha" costs with ongoing use of your system. Please consider getting in touch for a free demo/20-minute no-obligation walk-through/consultation. Thank you\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Accounting Software
- Activity Dashboard
- Alumni Management Software
- Appointment Management
- Billing & Invoicing
- CRM Software
- Campaign Management Software
- Care Plan Management
- Case Management software
- Case Notes
- Claims Management Software
- Client Management
- Collaboration Tools
- Communication Management
- Contact Management Software
- Document Management Software
- Document Review
- Donor Management
- Event Management Software
- For Speech Therapists
- Forms Management
- Fundraising Management
- Goal Setting/Tracking
- Grant Management Software
- HIPAA Compliant
- Medical History Records
- Member Database
- Membership Management Software
- Mobile Access
- Mobile Giving
- Online Giving
- Patient Management Software
- Patient Portal Software
- Patient Records Management
- Payment Processing Software
- Payment Tracking
- Pledge Management
- Program Management
- Recurring Giving
- Referral Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SOAP notes
- Scheduling Software
- Self Service Portal
- Time Tracking Software
- Treatment Planning
- Volunteer Management Software

... and 2 more features

## Integrations (15 total)

- Adobe Acrobat
- Adobe Acrobat Reader
- Docusign
- Dropbox Business
- Google Calendar
- Google Maps
- Google Translate
- Google Workspace
- Indeed for Employers
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- PayPal
- Regroup Mass Notification
- Waystar

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Grant Management Software](https://www.capterra.in/directory/30567/grant-management/software)

## Related Categories

- [Grant Management Software](https://www.capterra.in/directory/30567/grant-management/software)
- [Fundraising Software](https://www.capterra.in/directory/20047/fundraising/software)
- [Donation Management Software](https://www.capterra.in/directory/30548/donation-management/software)
- [Patient Case Management Software](https://www.capterra.in/directory/30590/patient-case-management/software)
- [Human Services Software](https://www.capterra.in/directory/30660/human-services/software)

## Alternatives

1. [Givebutter](https://www.capterra.in/software/172048/givebutter) — 4.8/5 (872 reviews)
2. [Donorbox](https://www.capterra.in/software/156860/donorbox) — 4.8/5 (625 reviews)
3. [DonorPerfect](https://www.capterra.in/software/2698/donorperfect-fundraising-software) — 4.5/5 (1437 reviews)
4. [Zeffy](https://www.capterra.in/software/220131/zeffy) — 4.8/5 (482 reviews)
5. [Bonterra Apricot](https://www.capterra.in/software/123342/bonterra-case-management) — 4.2/5 (226 reviews)

## Reviews

### "NewOrg is the solution for non-profit program management" — 5.0/5

> **Nancy** | *20 May 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The NewOrg platform is incredibly flexible. We are not their "typical" client, but they were able to customize their platform to accommodate all the quirks of our non-profit's programs, including building 3 custom portals for our stakeholders; building out custom, calculated fields that help us with our reporting; creating a variety of reports to answer the questions we need to be able to manage our programs and show our impact; and created custom solutions to help our team process client applications more accurately and more quickly. Additionally, most of those items (except the portals) were created in hours to days - not weeks to months like the other systems we have used. When we submit tickets, they are usually resolved in less than a day, and if not possible, they let us know when it will be complete. Implementation couldn't have been more collaborative, thought-provoking, focused, fun (yes actually fun\!), and productive. It was truly a joy to implement this system and that's something I've never said before.
> 
> **Cons**: We had a few items that we'd like to customize but can't, but none are dealbreakers. I love the reports and dashboards, they're a huge upgrade over our prior system, but a few more customization options, summation options, and visualization updates would go a long way.
> 
> The best way to describe it is to look at the white paper we co-authored with them because we love the solution so much: https://neworg.com/a-better-way-to-manage-fuel-assistance-with-operation-fuel-and-neworg

-----

### "The Best of All Worlds" — 5.0/5

> **Shannon** | *24 March 2026* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: From the start, NewOrg has tailored their platform to meet our organization’s needs. Their support team has been incredibly helpful and accommodating whenever we’ve needed changes, and it genuinely feels like they do it all with a smile. Their response time on support tickets is very quick, and they pay close attention to the details to make sure we’re fully supported.
> 
> **Cons**: The only downside I’ve experienced with using NewOrg is that we weren’t fully aware of all its capabilities. We thought we were using the platform to its fullest, but during an annual review with their staff, we realized it can do much more. In particular, it offers additional support for our end-of-month reports that we hadn’t been taking advantage of.
> 
> Our organization provides direct services and NewOrg has helped us spend more time with our patrons instead of getting bogged down in paperwork. The migration to our platform has also made a real difference for our time-management needs, addressing gaps our office had been struggling with.&#10;&#10;The price is reasonable, and I appreciate how the platform can be tailored to our organization’s needs. I also value the personal touch throughout the experience, from sales through to support.

-----

### "Director of Assistance Programs" — 5.0/5

> **Brittany** | *27 May 2025* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: New Org has provided incredible transparency into the fiscal health of our organization, as wall as our current status. The real-time reporting, quick support responses to tickets, integration with other systems, and user-friendly functionality has been transforming our ability to provide urgent assistance needs to our clients, and to provide excellent customer service.
> 
> **Cons**: There is nothing not working to meet the needs of our organization within New Org. They have truly catered the platform to meet our unique program needs, and we have worked collaboratively to continue to expand our platform to better support our stakeholders.
> 
> We cannot say enough positive praise about New Org. The entire onboarding team and support team have been responsive, communicative, and incredibly collaborative through the process. From hearing our specific needs and supporting overall scoping, to determining feasibility of wishlist items and how it would impact other parts of our portal integration, the team has been true partners from start to finish. Everything we ask for has been truly vetted, tested, and provided, and the ongoing support through the quick response to their ticket support system has been efficient. We are very happy with this system and truly cannot express enough how transformative the integration of New Org has been for our organization.

-----

### "We appreciate NewOrg\!" — 5.0/5

> **Olivia** | *10 March 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I really appreciated the individualized support that NewOrg gave our organization during the planning phase. Our engineer asked a lot of good questions and even, anticipated potential issues during the development.
> 
> **Cons**: The biggest challenge for us so far is that we aren't able to make certain fields required. Part of this is that our multi-service organization have access to the same questions. While some questions are required for a department, it may not be for another. It would be great if we could somehow find a way to make certain question required based on the department.
> 
> It's honestly been really pleasant\! A lot of non-profits don't go into database development thinking it will be fun-- we're social workers. :-) Our Engineer, \[sensitive content hidden\], was really thoughtful and deliberate in his recommendations during the development phase. By the end of it, it felt like he had a good understanding our program, both from a data perspective and from a service delivery framework.

-----

### "Efficiency and ease in managing our donor pipeline" — 5.0/5

> **Ben** | *24 November 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: NewOrg has been an outstanding tool for managing our donors and strengthening our fundraising efforts. The system was already in place when I joined the organization, and I was immediately impressed by how well-structured it is from a donor-management perspective. The reporting features are particularly valuable, providing clear, actionable insights into donor lifecycle, engagement levels, and our overall donor pipeline. Whether I’m looking at individual relationships or reviewing aggregate, year-over-year trends, NewOrg makes it easy to understand where we’ve been, where we are, and where the opportunities are.&#10;&#10;The platform streamlines tasks that are often scattered across multiple tools, saving time and improving accuracy. Everything from tracking interactions to monitoring giving history feels integrated and thoughtfully designed for nonprofit work.
> 
> **Cons**: Honestly, this platform streamlines our donor management and increases efficiencies across the entire process. I don't see any single place where we would be better off without the system.
> 
> Overall, NewOrg is a reliable, user-friendly, and data-driven donor management solution that has truly enhanced how we steward and grow our donor base. I highly recommend it.

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## Links

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