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Spark Hire
What Is Spark Hire?
With the easiest to use product, unmatched customer service, & fair and transparent pricing, Spark Hire has become the most popular and #1 rated video interview platform on the market. Spark Hire helps thousands of organizations make better, more collaborative, & quicker hiring decisions. More than 6,000 organizations have interviewed millions of candidates across 100+ countries on Spark Hire. Get started today with no contracts or setup fees!
Who Uses Spark Hire?
More than 6,000 customers spanning across all industries and company size demographics. Many SMBs trust Spark Hire and so do global, Fortune 500 companies.
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Spark Hire Reviews for Indian Users
Manager, Inside Sales
Comments: We are trying to accomplish a few different things with Spark Hire. First and foremost, we want to widen our candidate pool. The positions where we use Spark Hire usually have 100+ applicants. Typically we would bring in only 5 of those candidates to interview in-person, but by using Spark Hire's one-way interview feature, we can widen our net and video interview up to 20 candidates. Many times we end up hiring someone who would not have gotten an in-person interview had we only selected the top 5 candidates.
Pros:
Sparkhire is a good platform for video interviewing. Whether you're using it for one position or multiple positions, it can handle the job. It's user interfaces are intuitive and the functionality allows us to do many things. In fact we don't even take advantage of all the software is able to do. The one-way interview feature is by fare what we use the most often. It allows us to interview more people to begin with. The set up of the interviews is easy and the feature that lets you record video intros to any question you send is very nice as well.
Cons:
The pricing for this software is different. You pay based on the number of jobs you want to use it for at the same time. Since our hiring goes in cycles, many times we only need it for one job, but sometimes we need it for up to 5 jobs. We end up paying for 5 jobs all throughout the year since that is the max number we might need, but we only use it for 1 job much of the year. There are some little features that could be improved, and we'd love for Spark Hire to tie into our current application system (it does some but not ours), but overall we like the product.
Alternatives Considered:
Great time saver
Comments: This has alleviated a lot of stress of our graduate recruitment campaign, really adding value in the processes of differentiating one applicant from another based on their pre recorded responses, great for high volumes. This is an easy product to use and the backend support if fabulous, very very happy with the experience we have had.
Pros:
This product is great for junior level positions and senior roles. We use it for bulk recruitment and specialised positions and the functional meets the needs of both types of recruitment. The personalised support is also very good with Spark Hire our support person is also available and up for any question we through at them.
Cons:
Initially when we started using panel interviews was not a function but I understand that is now available. Don't have a heap of negatives as it really does the job we need it to.
Spark Hire Response
3 years ago
Hi Julia, Thank you so much for your wonderful review! We are so happy to hear that our platform has been helpful in alleviating the stress of your graduate recruitment campaign and has added value in differentiating one applicant from another. Happy hiring!
Disappointed by price
Comments: It was fine - but there were too many things that I didn't like for me to continue being a paid customer. I find another alternative
Pros:
The video quality was very good, as is the candidate interface, and their customer service was attentive.
Cons:
1) Trial period is too short and they charged me directly without asking me beforehand (I hate that!). I know I gave me C/C info but I feel that you should confirm the option with the client before charging. Even the customer service rep who was following up with me was surprised that I had been charged before we had even had our first call. 2) The candidate response time for the one-way interviewing was capped at 3 min. My questions require greater response time. 3) To increase the allotted time you have to upgrade to another pricepoint which was not what I wanted to do. 4) The number of ppl from my team who could access the interviews was limited.
A Very Useful Product
Comments: A Flight Controller interview takes up the time of anywhere between 2-6 of NASA's mission-critical personnel. Before using this software we would schedule interviews based solely on resumes and pre-screens, which cannot give you enough information. While this does add a step, it helps immensely with our ability to submit qualified candidates.
Pros:
It is amazing to be able to judge a person communication skills before taking up upper managements time in a lengthy interview. We mainly use this software for Flight Controllers at NASA's Mission Control Center. Interviewing with a camera, especially for the first time, can be stressful. This is something Flight Controllers must be able to handle and adapt to. While a person can have an amazing resume, it doesn't truly represent the candidate's communication skills.
Cons:
The only issue I have is having to ask the candidate to upload their own resume. I would like to be able to add a resume to a video so management has easy access.
Spark Hire is the best thing we have done for our in-house recruiting efforts
Comments: We no longer waste time phone-screening candidates. Every resume we receive is acknowledged with a request to complete spark hire. The completion rate is around 23% but with the number of applicants we have, 23% is more than enough.
Pros:
Spark Hire is seriously THE BEST thing we've done for our in house recruiting efforts. It has allowed us to dramatically increase the number of candidates we are able to thoroughly screen while simultaneously reducing the time and money associated with doing so. Since adding Spark Hire in December, we've increased our candidate review rate by +24%. Cost per applicant has been reduced 9% and cost per hire is down 13%. On top of that, their customer service is incredible.
Cons:
Very few negatives. Occasionally we've had bugs - which are quickly corrected. And we've come up with a few ideas that could improve ease of use but nothing that has dramatically impacted our overall experience.
