---
description: Get information about X Respond price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: X Respond Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [X Respond](/software/1274444/X-Respond)

# X Respond

Canonical: https://www.capterra.in/software/1274444/X-Respond

> Cloud-based customer communication platform with unified inbox, multi-channel messaging, and automated workflows.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses X Respond?

Small to mid-sized businesses in e-commerce, retail, hospitality, and customer support industries.

## About the vendor

- **Company**: X Respond

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Qiscus](https://www.capterra.in/software/1026338/qiscus) — 4.4/5 (7 reviews)
2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24229 reviews)
3. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16476 reviews)
4. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4639 reviews)
5. [Zapier](https://www.capterra.in/software/130182/zapier) — 4.7/5 (3083 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1274444/X-Respond)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10225603/X-Respond/> |
| en-AE | <https://www.capterra.ae/software/1274444/X-Respond> |
| en-AU | <https://www.capterra.com.au/software/1274444/X-Respond> |
| en-CA | <https://www.capterra.ca/software/1274444/X-Respond> |
| en-GB | <https://www.capterra.co.uk/software/1274444/X-Respond> |
| en-IE | <https://www.capterra.ie/software/1274444/X-Respond> |
| en-IL | <https://www.capterra.co.il/software/1274444/X-Respond> |
| en-IN | <https://www.capterra.in/software/1274444/X-Respond> |
| en-NZ | <https://www.capterra.co.nz/software/1274444/X-Respond> |
| en-SG | <https://www.capterra.com.sg/software/1274444/X-Respond> |
| en-ZA | <https://www.capterra.co.za/software/1274444/X-Respond> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"X Respond","description":"X Respond is a cloud-based customer communication and response management platform that helps businesses manage messages from multiple channels in one place. Teams can handle emails, social media, and messaging apps from a single unified inbox, reducing the need to switch between tools.\n\nBusinesses use X Respond to organize incoming messages, route conversations to the right team members, and reply faster using canned responses and automated workflows. Collaboration tools allow team members to work together on responses, helping keep replies consistent.\n\nThe platform includes a reporting and analytics dashboard that gives managers visibility into response activity and team performance. Customer conversation history is stored in one place, making it easier to provide informed, consistent support.","url":"https://www.capterra.in/software/1274444/X-Respond","@id":"https://www.capterra.in/software/1274444/X-Respond#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1274444/X-Respond#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is X Respond?","@type":"Question","acceptedAnswer":{"text":"X Respond is a cloud-based customer communication and response management platform that helps businesses manage messages from multiple channels in one place. Teams can handle emails, social media, and messaging apps from a single unified inbox, reducing the need to switch between tools.Businesses use X Respond to organize incoming messages, route conversations to the right team members, and reply faster using canned responses and automated workflows. Collaboration tools allow team members to work together on responses, helping keep replies consistent.The platform includes a reporting and analytics dashboard that gives managers visibility into response activity and team performance. Customer conversation history is stored in one place, making it easier to provide informed, consistent support.","@type":"Answer"}},{"name":"Who Uses X Respond?","@type":"Question","acceptedAnswer":{"text":"Small to mid-sized businesses in e-commerce, retail, hospitality, and customer support industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1274444/X-Respond#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"X Respond","position":3,"item":"/software/1274444/X-Respond","@type":"ListItem"}]}]}
</script>