--- description: Get information about Bazaarvoice price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bazaarvoice Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Bazaarvoice](/software/128657/bazaarvoice-connections) # Bazaarvoice Canonical: https://www.capterra.in/software/128657/bazaarvoice-connections Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/128657/bazaarvoice-connections?page=2) > Bazaarvoice connects brands and retailers by helping them leverage user-generated content across the entire customer journey. > > Verdict: Rated **4.3/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bazaarvoice? Retailers and brands who are seeking to have total control to collect, display, and distribute text and visual user-generated content (UGC) across the customer journey. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 32 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bazaarvoice - **Location**: Austin, US ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bazaarvoice for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR China, Hungary, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal and 6 more ## Features - Dashboard Software - Engagement Tracking - Negative Feedback Management - Ratings/Reviews - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - Social Media Integration ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Review Management Software](https://www.capterra.in/directory/31024/review-management/software) ## Related Categories - [Review Management Software](https://www.capterra.in/directory/31024/review-management/software) - [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software) - [Influencer Marketing Software](https://www.capterra.in/directory/31337/influencer-marketing/software) - [UGC Platform](https://www.capterra.in/directory/34501/ugc-platform/software) - [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software) ## Alternatives 1. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.capterra.in/software/210085/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.capterra.in/software/152997/birdeye) — 4.7/5 (702 reviews) 4. [Yotpo](https://www.capterra.in/software/144389/yotpo) — 4.5/5 (375 reviews) 5. [GiveMe5.ai](https://www.capterra.in/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Bazaarvoice Product Review Syndication" — 5.0/5 > **Chris** | *21 November 2024* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: Bazaarvoice allows us to syndicate our product reviews with other retailers. > > **Cons**: There aren't a ton of alternate vendors to syndicate product reviews with. ----- ### "Great Way to Connect with Customers" — 5.0/5 > **Maricela** | *29 April 2019* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale. > > **Cons**: It's a bit pricy but in my opinion, worth the price. ----- ### "Not impressed" — 1.0/5 > **Kathleen** | *18 July 2023* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: I have not found anything yet. The team is unhelpful, unavailable, and untrained. > > **Cons**: It has been several months, and there is inconsistent support, unknowledgeable project leads, nonexistent technology experts and we still do not have either functionality live or working as it should. We were strong armed into leaving Yotpo and it has been worse than even anticipated. There is a lack of knowledge and leadership in spearheading the implementation of your technology. Rarely are we given correct answers during our calls. > > I am a detractor at this point. ----- ### "Works most of the time, but there is room for improvement" — 4.0/5 > **Tony** | *10 August 2023* | Pharmaceuticals | Recommendation rating: 6.0/10 > > **Pros**: System is somewhat responsive, only the reports take more time than desired. We like the Sample campaign system. > > **Cons**: Some times support tickets are close without resolution, this is a bad practice.Perrigo VOC Enhancements never get implemented. > > Access to connections is vital for us. ----- ### "An essential part of your PDP\!" — 4.0/5 > **Lindsay** | *18 August 2023* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: Ratings and Reviews content is more important than ever on the PDP and shoppers trust these reviews. The ROI for seeding the product is almost 100% so the community is reliable. > > **Cons**: Dashboards and insights need some work - there is very little that is plug and play, and the workbench requires a pretty heavy manual lift to manage. Also, having to work with a totally different team for each of the products offered by BV requires the same conversation over and over to different people. I often feel like we spend too much time educating the BV team on our business and what's needed. It would be great to do it once and hit the ground running. > > Overall, implementation has been smooth, but a little slow. Part of that is my own internal roadblocks. The Fulfillment process in the US has ben very smooth and my local sampling coordinator (Madi Even) is amazing. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/128657/bazaarvoice-connections?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/128657/bazaarvoice-connections) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | tr | | ----- ## Structured Data